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Recent guest reviews

Very convenient to go around some places

The property was comfortable and clean. The ATM machine (which is a significant need for most travelers) was blocked off for 4 days with the staff claiming it was empty. Finally, a hotel customer moved the barrier blocking it and tried it anyway. To our surprise it worked fine. As I went to use it, a staff member came "running" over claiming I couldn't use it. I ask why, and he stated it was out of cash. I turned back to the machine, put my card in and got cash. He just stared at me, not a single word, then turned and walked away. I ended up moving the barrier as by then there was a line of customers waiting to use the atm. I would really like to understand why the hotel intentionally blocks the ATM? The restaurant...... wonderful buffet, both breakfast and weekend, but they are CONSTANTLY running out of prime items with no effort whatsoever to replace the items. Staff has scores of employees walking around doing absolutely nothing, but you have to go ask them to replace an item, then it takes 15 to 20 minutes before they bring small plate full for the "group" of people now waiting saying they are making more. Which told all of us they had no active plans to replace the items. Example, it took 30 minutes to get bacon. And Lord help you if they run out of glasses at the drink area. After you find someone to get the glasses, they bring out 4 or 5 at a time. So if you're the 10th person in line waiting to get a drink, get comfortable as it will take a while.

Next to S/M mall

I ordered room service for dinner that evening and woke up next morning with diarrhea. Proper food preparation not being observed!

It’s very clean and closed to the mall. Staff are very nice and helpful.

I like that the mall is next to the hotel for the sake of convenience. Concierge and Front Desk Agents are always very helpful and really made my stay pleasant and carefree

Amazing... love the service. Would stay here again.

cleanliness wasn’t up to par, everything else was good

All the staff were so helpful and courteous. The room was fantastic! Very clean, quiet and comfortable. I love this place especially it is right next to the big shopping center SM.

Awesome location, high class attentive staff, fast internet, great gym, right next to the SM Mall. Just PERFECT.

Great place to stay and very friendly staff. I would recommend when staying in Cebu City

The staff is fantastic and the breakfast is amazing. I will stay there again if I ever fet a chance.

I stayed there multiple times in the past 4 years....always a pleasure to be a guest there.

Clean and convenient ok ok ok ok ok ok ok ok what more do you want me to say. I do not appreciate the Radisson Blu hotel making me write more words than I want write. It is a nice hotel. Is that ok with you?????????????????????? Is this enough words so that I can exit this questionnaire

Hotel is close to SM Mall, only a walk across the street. Ferry access is a 10 minute drive away and Mactan International Airport is 20 minutes away. The hotel does have an onsite restaurant but the SM Mall also has plenty of choices. I recommend Vikings buffet which is excellent. The 6th floor room I stayed in was perfect, did not notice any road noise. If this hotel is too pricey for you there are other hotels in the area that are close to all the malls and they provide a free shuttle 3 or 4 times during the day, drop-off and pick-up.

Another great experience at Raddison Blu. Was treated with a warm welcome by the hotel manager, was allowed to check in early despite arriving before check in time. Fantastic facilities, right next to the mall, great food at the restaurant. Keep up the good work!

We got this hotel to be able to rest once we arrived in cebu at midnight. Everything about the place was great. The bed was real comfortable and we slept like babies. Also very quiet and we had a great view on the 18th floor. The mall access is right across the street so we didn't have to travel far for mall access. I would definately recumbent this place if you are looking for rest and relaxation, they have everything you need at your fingertips!

Serging Osmena Blvd; corner Juan Luna Cebu Cebu

Hotel highlights

  • Walking distance to SM City Cebu
  • Free WiFi and wired Internet in public areas
  • Free valet and self parking
  • Onsite dining

Located in North Reclamation Area within a short walk of SM City Cebu, Radisson Blu Cebu is within 2 miles (3 km) of other popular sights such as Ayala Center. This 400-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free valet parking. Located centrally in Cebu, it's connected to a shopping center and also close to Fuente Osmena Circle and Pier 4 Cebu Port.


Dining

Start your day off with buffet breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

Radisson Blu Cebu's 400 rooms are soundproofed and provide iPod docks, minibars, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.


Property features

At Radisson Blu Cebu, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 1600 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a business center.

Room options

Superior Room

2 Twin Beds | 1 King Bed | Sleeps 4

Deluxe Room

1 King Bed | Sleeps 4

Junior Suite

1 King Bed | Sleeps 4

Premier Room

1 King Bed | Sleeps 4

Guest reviews for Radisson Blu Cebu

Everyone (22) Couples (3) Family (7)
4
Family

Very convenient to go around some places

By on May 1, 2022

3
Partner Couples

The property was comfortable and clean. The ATM machine (which is a significant need for most travelers) was blocked off for 4 days with the staff claiming it was empty. Finally, a hotel customer moved the barrier blocking it and tried it anyway. To our surprise it worked fine. As I went to use it, a staff member came "running" over claiming I couldn't use it. I ask why, and he stated it was out of cash. I turned back to the machine, put my card in and got cash. He just stared at me, not a single word, then turned and walked away. I ended up moving the barrier as by then there was a line of customers waiting to use the atm. I would really like to understand why the hotel intentionally blocks the ATM? The restaurant...... wonderful buffet, both breakfast and weekend, but they are CONSTANTLY running out of prime items with no effort whatsoever to replace the items. Staff has scores of employees walking around doing absolutely nothing, but you have to go ask them to replace an item, then it takes 15 to 20 minutes before they bring small plate full for the "group" of people now waiting saying they are making more. Which told all of us they had no active plans to replace the items. Example, it took 30 minutes to get bacon. And Lord help you if they run out of glasses at the drink area. After you find someone to get the glasses, they bring out 4 or 5 at a time. So if you're the 10th person in line waiting to get a drink, get comfortable as it will take a while.

By , from Kealakekua on Apr 9, 2022

4
Family

Next to S/M mall

By on Oct 18, 2021

4
Partner Couples

I ordered room service for dinner that evening and woke up next morning with diarrhea. Proper food preparation not being observed!

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

Dear Valued Guest, Thank you for sharing your review on your recent experience with us. It is with regret to learn that you had an uncomfortable experience during your stay. I apologize for such inconvenience and that our team has attended to you during your stay and ensured your wellness. We look forward to welcome you again on your future visits to Radisson Blu Cebu for an excellent stay experience. Sincerely, Miriam Wolber Hotel Manager

4
Everyone

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

Dear Valued Guest, Thank you for your rating and for sharing your rating. We hope for the opportunity to welcome you back again and exceed all your expectations the next time around and make your stay a lot more comfortable. Sincerely, Stephan Sieberg General Manager

5
Family Family

It’s very clean and closed to the mall. Staff are very nice and helpful.

By on Jul 18, 2019

Review comment responded on Jul 22, 2019

Dear Valued Guest, Thank you for the positive review and the high recommendation you have expressed for Radisson Blu Cebu Blu Cebu. We are delighted to hear that you had a memorable stay with the exceptional service from our nice and helpful team. We at Radisson Blu Cebu ensure that our guests enjoy their stay as every moment matters. We look forward to welcome you again on your future visits here. Sincerely, Stephan Sieberg General Manager

5
Family

I like that the mall is next to the hotel for the sake of convenience. Concierge and Front Desk Agents are always very helpful and really made my stay pleasant and carefree

By on Jun 2, 2019

Review comment responded on Jun 14, 2019

Dear Valued Guest, Thank you for the positive review and the high recommendation you have expressed for Radisson Blu Cebu Blu Cebu. We are delighted to hear that you had a memorable stay most especially of the warm welcome you experienced. We at Radisson Blu Cebu ensure that our guests enjoy their stay as every moment matters. We look forward to welcome you again on your future visits here. Sincerely, Stephan Sieberg General Manager

5
Everyone

By on Jun 2, 2019

Review comment responded on Jun 14, 2019

Dear Valued Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed staying with us here at the BLU. Looking forward to welcome you back in the near future. Sincerely, Stephan Sieberg General Manager

5
Family

Amazing... love the service. Would stay here again.

By on Apr 20, 2019

Review comment responded on Apr 27, 2019

Dear Valued Guest, Thank you for a wonderful review. We are happy to know that you had an amazing stay at Radisson Bu Cebu and of course we look forward to welcome you back on your next visit. Sincerely, Stephan Sieberg General Manager

3
Family

cleanliness wasn’t up to par, everything else was good

By on Apr 18, 2019

Review comment responded on Apr 27, 2019

Dear Dear Valued Guest, Thank you for leaving a review on your recent stay with us here at Radisson Blu Cebu. We are happy to learn that your stay has been enjoyable, however, we regret to hear that there were some areas that did not meet your expectations. Rest assured that these have been shared to the respective departments to address. We look forward to welcome you once again should your future travels take you back to Cebu. Sincerely, Stephan Sieberg General Manager

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