Hotel staff are accommodating and courteous to their guests. Excellent customer service indeed.
Excellent choice . Will definitely stay again and again.
Best ever
Things I liked were that the breakfast (included with room) was great, staff was friendly, I liked the location (across the street from the mall), and the pool was pretty nice. My one major issue with the room was the AC system. I thought my room's was just broke because the temperature was never the temp I had it set at. The maintenance guy explained though that the AC's will fluctuate within 3 degrees (Celsius) of whatever you set the temperature at. That big of a fluctuation was too much for me to be comfortable with. I woke up at least once each night either freezing or sweeting and had to get out of bed and mess with the AC setting to get the air to kick on or turn off for me. If there is not a way to get more accurate AC systems in the rooms, you should at least get AC remotes for the room so people do not have to get out of bed to change it always.
Absolutely the best hotel that I personally paid for. The Radisson Blu Cebu is a fantastic hotel that offers everything you could want in a luxurious and comfortable stay. From the moment you arrive, you'll be impressed with the clean and well-maintained atmosphere of the hotel. The hotel's attention to detail is evident in every aspect of the guest experience, from the elegant decor to the outstanding service provided by the staff. Speaking of the staff, they are truly exceptional at the Radisson Blu Cebu. Friendly, professional, and always willing to go above and beyond to make your stay enjoyable, they are a real asset to the hotel. You'll feel like a VIP from the moment you step foot in the hotel until the moment you leave. One of the standout features of the Radisson Blu Cebu is the fantastic lounge. With a great atmosphere and delicious food, it's the perfect place to unwind after a long day of exploring the city. Plus, the live entertainment is truly something special. The female singer has a beautiful voice and adds a touch of elegance to the already impressive ambiance. Overall, I highly recommend the Radisson Blu Cebu to anyone looking for a top-notch hotel experience. With clean, comfortable rooms, outstanding service, and excellent amenities, you'll feel like royalty during your stay. Don't miss out on the opportunity to experience this exceptional hotel for yourself!
Rooms are huge but musty and fixtures are dated. It seriously needs an upgrade. Breakfast was okay nothing to rave about. Chairs are old, stained, & dirty. Check in was painfully slow. Will never come back to stay here.
Clean, good mattress, nice lobby. One of guard at the door rude and threatening.
Excellent service and very friendly. We love that atmosphere especially at Christmas. Can’t wait to visit again soon.
They let me do early check-in without any problems whatsoever! The staff and customer service and the breakfast are so amazingly good! If I ever come back in the near future I will definitely consider staying here. I hardly recommend this hotel! Oh by the way the room we stayed in are very nice and spacious!
Location and great customer service!
Staffs are nice
good to stay
Very convenient to go around some places
The property was comfortable and clean. The ATM machine (which is a significant need for most travelers) was blocked off for 4 days with the staff claiming it was empty. Finally, a hotel customer moved the barrier blocking it and tried it anyway. To our surprise it worked fine. As I went to use it, a staff member came "running" over claiming I couldn't use it. I ask why, and he stated it was out of cash. I turned back to the machine, put my card in and got cash. He just stared at me, not a single word, then turned and walked away. I ended up moving the barrier as by then there was a line of customers waiting to use the atm. I would really like to understand why the hotel intentionally blocks the ATM? The restaurant...... wonderful buffet, both breakfast and weekend, but they are CONSTANTLY running out of prime items with no effort whatsoever to replace the items. Staff has scores of employees walking around doing absolutely nothing, but you have to go ask them to replace an item, then it takes 15 to 20 minutes before they bring small plate full for the "group" of people now waiting saying they are making more. Which told all of us they had no active plans to replace the items. Example, it took 30 minutes to get bacon. And Lord help you if they run out of glasses at the drink area. After you find someone to get the glasses, they bring out 4 or 5 at a time. So if you're the 10th person in line waiting to get a drink, get comfortable as it will take a while.
Located in North Reclamation Area within a 5-minute walk of SM City Cebu, Radisson Blu Cebu is within a 15-minute stroll of Robinsons Galleria Cebu. This 400-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free valet parking. Located centrally in Cebu, it's connected to a shopping center and also close to Pier 4 Cebu Port and Carmelite Monastery.
Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.
Guests can expect free wired Internet and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, minibars, and coffee makers. Change of towels is available on request.
At Radisson Blu Cebu, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 1500 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Hotel staff are accommodating and courteous to their guests. Excellent customer service indeed.
Excellent choice . Will definitely stay again and again.
Dear Valued Guest,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team
Dear Valued Guest,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team
Best ever
Dear Valued Guest,We appreciate your enthusiastic feedback! Thank you for considering your stay with us as the best ever. It's our goal to ensure our guests have a wonderful experience, and we're thrilled to have achieved that during your stay. We hope to welcome you back in the future for another amazing visit at our hotel. If you need any assistance or have any special requests, please don't hesitate to reach out. Thank you for choosing us!Sincerely,Radisson Blu Cebu
Dear Valued Guest,Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our Hotel and appreciate your feedback.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team
Dear Valued Guest,Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our Hotel and appreciate your feedback.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team
Things I liked were that the breakfast (included with room) was great, staff was friendly, I liked the location (across the street from the mall), and the pool was pretty nice. My one major issue with the room was the AC system. I thought my room's was just broke because the temperature was never the temp I had it set at. The maintenance guy explained though that the AC's will fluctuate within 3 degrees (Celsius) of whatever you set the temperature at. That big of a fluctuation was too much for me to be comfortable with. I woke up at least once each night either freezing or sweeting and had to get out of bed and mess with the AC setting to get the air to kick on or turn off for me. If there is not a way to get more accurate AC systems in the rooms, you should at least get AC remotes for the room so people do not have to get out of bed to change it always.
Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Cebu. We are very happy to hear that you enjoyed our wide selection of breakfast, our friendly staff, our hotel accessibility to the mall, and our nice pool. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned. We are currently doing a lot of refurbishments and will continue to improve the overall conditions/ general maintenance of our hotel, especially our Airconditioning system. We hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Sincerely, Radisson Blu Cebu Team
Absolutely the best hotel that I personally paid for. The Radisson Blu Cebu is a fantastic hotel that offers everything you could want in a luxurious and comfortable stay. From the moment you arrive, you'll be impressed with the clean and well-maintained atmosphere of the hotel. The hotel's attention to detail is evident in every aspect of the guest experience, from the elegant decor to the outstanding service provided by the staff. Speaking of the staff, they are truly exceptional at the Radisson Blu Cebu. Friendly, professional, and always willing to go above and beyond to make your stay enjoyable, they are a real asset to the hotel. You'll feel like a VIP from the moment you step foot in the hotel until the moment you leave. One of the standout features of the Radisson Blu Cebu is the fantastic lounge. With a great atmosphere and delicious food, it's the perfect place to unwind after a long day of exploring the city. Plus, the live entertainment is truly something special. The female singer has a beautiful voice and adds a touch of elegance to the already impressive ambiance. Overall, I highly recommend the Radisson Blu Cebu to anyone looking for a top-notch hotel experience. With clean, comfortable rooms, outstanding service, and excellent amenities, you'll feel like royalty during your stay. Don't miss out on the opportunity to experience this exceptional hotel for yourself!
Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a great dining experience, enjoyed our facilities, and found our staffs friendly and helpful. We are glad that you love the Lobby Bar live entertainment. It is always our pleasure to serve you and we look forward to welcome you back the soonest should your future travels bring you back to Cebu. Sincerely,
Rooms are huge but musty and fixtures are dated. It seriously needs an upgrade. Breakfast was okay nothing to rave about. Chairs are old, stained, & dirty. Check in was painfully slow. Will never come back to stay here.
Dear Valued Guest,Thank you very much for bringing all these details to our attention. We truly appreciate your constructive feedback and we will work on improving the areas you have mentioned as soon as possible. Your comfort and satisfaction is of utmost priority to us and we are committed to providing the best serviceBest regards,Radisson Blu Cebu Team
Clean, good mattress, nice lobby. One of guard at the door rude and threatening.
Dear Valued Guest,We are glad to hear that you found the hotel to be clean, with comfortable mattresses and a nice lobby. However, we are sorry to hear about your negative experience with one of the guards at the door. That is certainly not acceptable behavior and we can understand why it would have impacted your stay. Your comments will be passed on to the appropriate department so that they can work on making any necessary changes. Thank you again for sharing your experience and hope that upon your next visit we can exceed your expectations. Best regards,Radisson Blu Cebu Team
Dear Valued Guest,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team