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Hotel Playa Cristal

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Playa Cristal

Terrace/patio
Parking
Shower, free toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪2 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪6 min drive‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

In-room safe, desk, iron/ironing board, rollaway beds

Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Catemaco

Hotel Playa Cristal places you next to Laguna Catemaco and within a 15-minute walk of Carmen Basilica. This 33-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Laguna Catemaco - 2 min walk - 0.1 miles
  • Carmen Basilica - 10 min walk - 0.6 miles
  • Los Tuxtlas Biosphere Reserve - 6 min drive - 1.7 miles
  • Nanciyaga Ecological Reserve - 18 min drive - 5.5 miles
  • Salto de Eyipantla Waterfalls - 50 min drive - 10.5 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪La Ceiba - ‬4 min walk
  • ‪Taqueria Beto's - ‬11 min walk
  • ‪Café Oro De Los Tuxtlas - ‬7 min walk
  • ‪Belele, Cafe de nadie - ‬10 min walk
  • ‪Tegogolos y Camarones Pelayo 2 - ‬7 min walk

About this property

Hotel Playa Cristal

At Hotel Playa Cristal, guests have access to an outdoor pool, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, laundry facilities, and a gift shop.
Guests can expect free WiFi and plasma TVs with cable channels. Other standard amenities include safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

Are free cancellation options available at Hotel Playa Cristal?

Hotel Playa Cristal provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Playa Cristal?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on Jun 4, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Playa Cristal?

This hotel is located in Catemaco, just steps from Laguna Catemaco. You'll also find Los Tuxtlas Biosphere Reserve and Nanciyaga Ecological Reserve within a short drive.

Is parking available on site at Hotel Playa Cristal?

No, there isn't parking available at the hotel.

Does Hotel Playa Cristal have a casino at the property?

No, Hotel Playa Cristal doesn't have a casino.

Will I find an indoor pool at Hotel Playa Cristal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Playa Cristal a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Playa Cristal?

No, this hotel doesn't have a spa tub.

Does Hotel Playa Cristal have a restaurant with a breakfast menu?

Yes, Hotel Playa Cristal serves a cooked-to-order breakfast for a surcharge each morning at Tierra de Tucanes.

Will Hotel Playa Cristal allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Cristal though service animals are welcome.

Are there connecting rooms at Hotel Playa Cristal?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Playa Cristal?

No, there aren't any guestrooms at Hotel Playa Cristal that offer a balcony.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 136 reviews
Rating 8 - Good. 43 out of 136 reviews
Rating 6 - Okay. 5 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception and in the restaurant were very helpful and friendly. They organised a tour for us which was very good value. The food in the restaurant, both breakfast and dinner, was delicious and good value.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Cris

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable, el personal muy amable, los alimentos deliciosos y el precio super accesible muy muy recomendable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el cuarto amplio, limpio y ordenado. Muy cerca del malecón y el restaurante del hotel tiene muy buena comida/cena
Stayed 1 night in Feb 2026
Verified

8/10 Good

Horacio

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia , eso siempre es excelente . La regadera con abundante agua para darse un baño merecido
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Ni e
Stayed 2 nights in Dec 2025
Verified

8/10 Good

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y cómoda, muy agradable lugar y accesible
Stayed 2 nights in Oct 2025
Verified

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato, muy comodo
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables y atentos, a demás el restaurante está muy bonito
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Magdalena Munguia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo bien buena comida
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente restaurante y comida.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y su restaurante todo muy rico
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio , lo recomiendo
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es tranquilo y en frente del malecon, muy accesible
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Adolfo

Liked: Staff & service, amenities, property conditions & facilities
Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel anticuado, urge remodelación, parece motel.

Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nancy Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jul 2024

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