View all photos for Standard Single Room, City View
Standard Single Room, City View
32 sq ft
City view
Sleeps 1
1 Large Twin Bed
View all photos for Twin Room, Courtyard View
Twin Room, Courtyard View
32 sq ft
Sleeps 2
2 Large Twin Beds
View all photos for Double Room, Partial Sea View
Double Room, Partial Sea View
32 sq ft
Partial sea view
Sleeps 2
1 Queen Bed
About the neighborhood
Castro
Refugio Ballena Hostel places you within a leisurely stroll of Museo Regional de Castro and Church of San Francisco. This 6-room hostel welcomes guests with in-room amenities like fireplaces, patios, and dining areas.
Palafito Restaurant La Parrilla de Antonio - 1 min walk
Cafe Restaurant Plaza - 11 min walk
About this property
Refugio Ballena Hostel
Hostel in Castro
Refugio Ballena Hostel features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a gift shop.
Guests can stay connected with free WiFi. Other standard amenities include 2 bathrooms, fireplaces, and patios. Bathrooms are shared.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CLP 8,000 to 15,000 for adults and CLP 8,000 to 15,000 for children
Things to do
TV in common areas
Family friendly
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Separate in-room dining area
Conveniences
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Daily housekeeping (for a fee)
Tour and ticket assistance
Outdoors
Garden
On the bay
On the boardwalk/promenade
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Communal living room
Designated smoking areas
Fireplace in lobby
Room amenities
Bathroom
2 detached shared bathrooms
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Food and drink
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Oven
Separate dining area
Shared kitchen access
Stovetop
More
Fireplace
Heating (climate-controlled)
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
This property welcomes pets for free
Dogs and cats only
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for local cuisine breakfast: approximately CLP 8000 to 15000 for adults, and CLP 8000 to 15000 for children
Housekeeping fee: CLP 6000 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-9:30 PM
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is available during limited hours.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
There are no elevators.
Frequently asked questions
What's there to do around Refugio Ballena Hostel?
This hostel is located in Castro, a short 18-minute walk from Costanera Castro and also 12 minutes on foot from Museo Regional de Castro. You'll also find Yumbel Peasant Fair and Plaza de Armas less than a mile away.
Is there parking available at Refugio Ballena Hostel?
No, this hostel doesn't offer parking.
Does Refugio Ballena Hostel have a casino at the property?
No, Refugio Ballena Hostel doesn't have a casino.
Will I find an indoor pool at Refugio Ballena Hostel?
No, there is no indoor pool at this hostel.
What will couples enjoy most about a stay at Refugio Ballena Hostel?
At this riverfront hostel, amenities that appeal to couples include a fireplace, partial sea views in some rooms, as well as a garden.
Are there hot tubs at Refugio Ballena Hostel?
No, this hostel doesn't have a spa tub.
Does Refugio Ballena Hostel have a restaurant with a breakfast menu?
Refugio Ballena Hostel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.
Will Refugio Ballena Hostel allow pets to stay free of charge?
Yes, cats and dogs can stay for free at Refugio Ballena Hostel.
Does Refugio Ballena Hostel have connecting rooms?
No, there aren't connecting guestrooms at this hostel.
Are there rooms with balconies that I can book at Refugio Ballena Hostel?
Yes, every room at Refugio Ballena Hostel comes with a patio with some featuring sea or city views.