Refugio Ballena Hostel

2.0 star property
Hostel in Castro

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Fireplace
Double Room, Partial Sea View | Laptop workspace, free WiFi
Exterior
Reception
Double Room, Partial Sea View | Laptop workspace, free WiFi

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

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Ernesto Riquelme 1295, Castro, LOS LAGOS, 5700431
  • Place, Church of San Francisco
    ‪13 min walk‬
  • Place, Plaza de Armas
    ‪14 min walk‬
  • Place, MAM Chiloé
    ‪3 min drive‬

Room options

Standard Single Room, City View

  • 32 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, Courtyard View

  • 32 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, Partial Sea View

  • 32 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Castro

Refugio Ballena Hostel places you within a leisurely stroll of Museo Regional de Castro and Church of San Francisco. This 6-room hostel welcomes guests with in-room amenities like fireplaces, patios, and dining areas.

What's nearby

  • Church of San Francisco - 13 min walk - 0.7 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Costanera Castro - 17 min walk - 0.9 miles
  • MAM Chiloé - 3 min drive - 1.1 miles
  • Yumbel Peasant Fair - 3 min drive - 1.1 miles

Getting around

  • Puerto Montt (PMC-Tepual) - 178 min drive

Restaurants

  • ‪Isla De Brac - ‬5 min walk
  • ‪La Brújula del Cuerpo - ‬10 min walk
  • ‪Autoservicio El Mirador - ‬3 min walk
  • ‪Palafito Restaurant La Parrilla de Antonio - ‬1 min walk
  • ‪Cafe Restaurant Plaza - ‬11 min walk

About this property

Refugio Ballena Hostel

Hostel in Castro
Refugio Ballena Hostel features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a gift shop.
Guests can stay connected with free WiFi. Other standard amenities include 2 bathrooms, fireplaces, and patios. Bathrooms are shared.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CLP 8,000 to 15,000 for adults and CLP 8,000 to 15,000 for children

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Daily housekeeping (for a fee)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • 2 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Separate dining area
  • Shared kitchen access
  • Stovetop

More

  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately CLP 8000 to 15000 for adults, and CLP 8000 to 15000 for children
  • Housekeeping fee: CLP 6000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to do around Refugio Ballena Hostel?

This hostel is located in Castro, a short 18-minute walk from Costanera Castro and also 12 minutes on foot from Museo Regional de Castro. You'll also find Yumbel Peasant Fair and Plaza de Armas less than a mile away.

Is there parking available at Refugio Ballena Hostel?

No, this hostel doesn't offer parking.

Does Refugio Ballena Hostel have a casino at the property?

No, Refugio Ballena Hostel doesn't have a casino.

Will I find an indoor pool at Refugio Ballena Hostel?

No, there is no indoor pool at this hostel.

What will couples enjoy most about a stay at Refugio Ballena Hostel?

At this riverfront hostel, amenities that appeal to couples include a fireplace, partial sea views in some rooms, as well as a garden.

Are there hot tubs at Refugio Ballena Hostel?

No, this hostel doesn't have a spa tub.

Does Refugio Ballena Hostel have a restaurant with a breakfast menu?

Refugio Ballena Hostel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Will Refugio Ballena Hostel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Refugio Ballena Hostel.

Does Refugio Ballena Hostel have connecting rooms?

No, there aren't connecting guestrooms at this hostel.

Are there rooms with balconies that I can book at Refugio Ballena Hostel?

Yes, every room at Refugio Ballena Hostel comes with a patio with some featuring sea or city views.

Refugio Ballena Hostel Reviews