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Hotel de Castro

3.5 star property
Hotel in Castro with a full-service spa and free breakfast

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Photo gallery for Hotel de Castro

View from room
Interior
Interior
Interior entrance
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
Chacabuco 202, Castro, de Los Lagos, 5700271
  • Lillo Handicraft and Market Fair
    ‪5 min walk‬
  • Plaza de Armas
    ‪8 min walk‬
  • MAM Chiloé
    ‪2 min drive‬

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Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds

  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Castro

Hotel de Castro places you next to Origenes and Museo Regional de Castro. This 49-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Church of San Francisco - 3 min walk - 0.2 miles
  • Lillo Handicraft and Market Fair - 5 min walk - 0.3 miles
  • Plaza de Armas - 8 min walk - 0.4 miles
  • MAM Chiloé - 2 min drive - 1.1 miles
  • Tongoy Beach - 32 min drive - 14.0 miles

Restaurants

  • ‪Descarriada - ‬3 min walk
  • ‪Café la Brújula del Cuerpo - ‬5 min walk
  • ‪Restaurant Travesía Chiloé - ‬2 min walk
  • ‪Restaurant Stop Inn - ‬7 min walk
  • ‪Restaurant Palafito - ‬4 min walk

About this property

Hotel de Castro

Hotel in Castro with a full-service spa and free breakfast
Hotel de Castro features a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CLP 20000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Is free cancellation available at Hotel de Castro?

Hotel de Castro offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Hotel de Castro?

This hotel is located in Castro, just steps from Origenes and Museo Regional de Castro, and within a short walk of Lillo Handicraft and Market Fair. You'll also find Plaza de Armas and Church of San Francisco less than a mile away.

Will I be able to park at Hotel de Castro?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel de Castro?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel de Castro feature a casino?

No, Hotel de Castro doesn't have a casino.

Is there an indoor pool at Hotel de Castro?

Yes, this hotel has an indoor pool.

Is Hotel de Castro a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel de Castro have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel de Castro feature a restaurant that includes a breakfast menu?

Yes, Hotel de Castro serves free buffet breakfast each morning from its restaurant.

Does Hotel de Castro allow pets to stay free of charge?

No, pets aren't allowed at Hotel de Castro.

Does Hotel de Castro have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel de Castro?

No, there aren't any guestrooms with balconies at Hotel de Castro.

Does Hotel de Castro have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel de Castro.

Hotel de Castro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 125 reviews
Rating 8 - Good. 37 out of 125 reviews
Rating 6 - Okay. 13 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff always helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025

10/10 Excellent

DIEGO

Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Toshihito

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Stayed 2 nights in Dec 2024

10/10 Excellent

Viola, Chicago

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Stayed 10 nights in Jul 2024

10/10 Excellent

Raúl Pablo

Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Terry

Stayed 1 night in Feb 2024

8/10 Good

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, really nice area and not too far from metro.
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mario

Stayed 1 night in Jan 2024

10/10 Excellent

Agner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Janice

Stayed 2 nights in Nov 2023

10/10 Excellent

Gladys, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very spacious. Great view!
Stayed 1 night in Oct 2023

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

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