Novotel Casablanca City Center

4.0 star property
Hotel with a restaurant, a quick walk to United Nations Square

Choose dates to view prices

Photo gallery for Novotel Casablanca City Center

Porch
Exterior
Sports facility
In-room safe, desk, laptop workspace, blackout drapes
Bathroom shower

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Central Market of Casablanca
    ‪7 min walk‬
  • Place Mohammed V
    ‪13 min walk‬
  • Hassan II Mosque
    ‪3 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪34 min drive‬

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Room options

Standard Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(18 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Twin Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Casablanca

Located in Casablanca City Center, Novotel Casablanca City Center is within a 10-minute walk of popular sights such as United Nations Square and Central Market of Casablanca. This 281-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Central Market of Casablanca - 7 min walk - 0.4 miles
  • United Nations Square - 10 min walk - 0.6 miles
  • Place Mohammed V - 13 min walk - 0.7 miles
  • Port of Casablanca - 17 min walk - 0.9 miles
  • Hassan II Mosque - 3 min drive - 1.8 miles

Getting around

  • Casablanca Mers Sultan Station - 6 min drive
  • Marche Central Station - 8 min walk
  • Mohammed V Airport (CMN) - 42 min drive

Restaurants

  • ‪Casa Jose - ‬3 min walk
  • ‪Sofitel Casablanca Bar - ‬1 min walk
  • ‪La Taverne Du Dauphin - ‬2 min walk
  • ‪Au Restaurant Des Fleurs - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Novotel Casablanca City Center

Hotel with a restaurant, a quick walk to United Nations Square
Novotel Casablanca City Center features a gym, free WiFi in public areas, and a conference center. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and fans are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Arabic, English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,799 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • 1 total (11 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Frequently asked questions

Are free cancellation options available at Novotel Casablanca City Center?

Novotel Casablanca City Center provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Novotel Casablanca City Center?

This hotel is situated in Casablanca City Center, just steps from Complex Cultural Sidi Belyout, and within a 10-minute walk of United Nations Square and Central Market of Casablanca. You'll also find Place Mohammed V and Port of Casablanca less than a mile away.

Is there parking available at Novotel Casablanca City Center?

No, this hotel doesn't offer parking.

Does Novotel Casablanca City Center have a casino on the premises?

No, Novotel Casablanca City Center doesn't have a casino.

Is there an indoor pool at Novotel Casablanca City Center?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel Casablanca City Center?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and a restaurant.

Are there hot tubs at Novotel Casablanca City Center?

No, this hotel doesn't have a spa tub.

Does Novotel Casablanca City Center have a restaurant with a breakfast menu?

Yes, Novotel Casablanca City Center serves buffet breakfast for a surcharge each morning at Delight Restaurant.

Does Novotel Casablanca City Center allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Casablanca City Center for a fee of EUR 30 per pet, per night.

Does Novotel Casablanca City Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Novotel Casablanca City Center?

The closest major airport to Novotel Casablanca City Center is Mohammed V Airport (CMN), which is 21.5 mi away (42 minutes by car).

Can I book a room with a balcony at Novotel Casablanca City Center?

No, there aren't any guestrooms with balconies at Novotel Casablanca City Center.

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 190 out of 751 reviews
Rating 8 - Good. 324 out of 751 reviews
Rating 6 - Okay. 134 out of 751 reviews
Rating 4 - Poor. 58 out of 751 reviews
Rating 2 - Terrible. 45 out of 751 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

KHALED

Disliked: Cleanliness, property conditions & facilities
Its a 2 stars hotel not 4 , room was terrible the bathroom also no A/C the reception said because its april its cold no need for A/C . I wouldn’t recommend anyone to stay there .
Stayed 1 night in Apr 2025

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay it was clean and close to all attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Tina Travaglini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurant was excellent. We felt comfortable and at home. Wanted to say thank you to them all for their warm welcome and help they provided
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 2 nights in Feb 2025

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
床很舒適,房間乾淨。
Stayed 1 night in Feb 2025

2/10 Terrible

Susan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight got canceled due to weather conditions causing us to miss our connecting flights and the lack of compassion and the unprofessionalism from this establishment was horrible. They respond online like they are trying to help but it’s automated and they don’t care. Called long distance and they put me on hold then hung up the phone, when I tried calling back, they kept hanging up the phone on me. I will never use this hotel nor recommend. Based on other reviews I can see I’m not the only one. Disappointing! Hope this isn’t a reflection of what tourism is like.
Stayed 6 nights in Feb 2025

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable, good location, but do not expect more

Quick check in and courteous staff. But service was non existent. The staff claimed to have 24 room service but no one picked up the phone when I called. Finally, had to call the reception asking to tea, coffee and milk sachets. They got it to my room after 1 hour, that too only a coffee pod.
Stayed 1 night in Jan 2025

10/10 Excellent

Viatcheslav, Richmond Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and attentive stuff.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayukh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good clean rooms however the linen was a bit stained. Breakfast had a variety. Great location. Thanks for tge lovely stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet digs

Abundant breakfast buffet, sage and clean facility, very helpful staff, great location next to Medina and train station
Stayed 1 night in Dec 2024

6/10 Okay

Bradley, EDMONTON

Traveled with partner
Ac was,t the best
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
It was a challenge to sleep in the room given the musky/mildew smell. The wall I slept next to had water damage. My sheets had step marks on it. It was difficult to sleep in. The location was spectacular as it was across the street from Casa Port.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Outdated hotel in prime location

Outdated hotel and more like a hotel you’d stay at near an airport. The location is great and walking distance to one of the train stations in Casablanca. We also got a room facing two major construction sites and the noise was annoying while we had to leave one of the windows open to get air from outside. The whole hotel needs professional cleaning and renovation. It was very busy when we stayed in it and I’m not sure where the revenues are going.
Stayed 1 night in Oct 2024

2/10 Terrible

Sajeda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a major renovation, absolutely disappointing. dirty couches, dirty carpet and nothing was good about the rooms. I stayed in Sydney in Novotel and expected the same results. Only the breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

KOUASSI ARISTIDE FABRICE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Good! Keep it it clean and keep housewifes motivat

Fine!
Stayed 1 night in Oct 2024

4/10 Poor

Abdullatif

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abdullatif

Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Rooms were outdated. Small pillows. AC not working
Stayed 1 night in Sep 2024

4/10 Poor

khairi

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024