Vale Resort

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Vale Resort

Exterior
2 restaurants, breakfast served
Indoor pool
2 restaurants, breakfast served
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, The Royal Mint Experience
    ‪10 min drive‬
  • Place, St. Fagans National Museum of History
    ‪12 min drive‬
  • Place, Principality Stadium
    ‪19 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

Room options

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Hensol Castle Bedroom

  • Sleeps 2
  • 1 Double Bed

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Pontyclun

Located 2.2 mi (3.5 km) from Llantrisant Castle, Vale Resort is within a 15-minute drive of The Royal Mint Experience. This 143-room, 4-star hotel has a golf course, a full-service spa, and 2 restaurants.

What's nearby

  • The Royal Mint Experience - 10 min drive - 5.9 miles
  • St. Fagans National Museum of History - 12 min drive - 7.2 miles
  • Principality Stadium - 19 min drive - 13.0 miles
  • Cardiff Castle - 19 min drive - 12.8 miles
  • Barry Island Beach - 21 min drive - 10.7 miles

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪La Trattoria - ‬8 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Vale Resort have access to a golf course, a full-service spa, and an indoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Is a free cancellation option available at Vale Resort?

Vale Resort provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Vale Resort?

This hotel is located in Pontyclun, close to The Royal Mint Experience, St. Fagans National Museum of History, and Castell Coch. You'll also find Llantrisant Castle and Dyffryn Gardens and Arboretum within a short drive.

Is there parking available at Vale Resort?

Yes, valet parking is offered for free at the hotel.

Is a spa located at Vale Resort?

Vale Spa is the hotel's spa and services include massages, mani/pedis, body treatments, and facials.

Does Vale Resort have a casino at the property?

No, Vale Resort doesn't have a casino.

Is there an indoor pool at Vale Resort?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Vale Resort?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 2 restaurants.

Does Vale Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Vale Resort feature a restaurant that includes a breakfast menu?

Yes, Vale Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Vale Resort allow pets to stay free of charge?

No, pets aren't allowed at Vale Resort.

Does Vale Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Vale Resort?

The closest major airport to Vale Resort is Cardiff International Airport (CWL), which is 15 mi away (23 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 29.9 mi away.

Are there rooms with balconies that I can book at Vale Resort?

No, you won't find guestrooms with balconies at Vale Resort.

Does Vale Resort host weddings?

There are wedding services available at Vale Resort if that's in your vacation plans.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would return. Loved the gym and pool facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Woeful food, disappointing overall

Very average hotel, lacked the finer details, food was woeful.
Stayed 1 night in Jul 2025

8/10 Good

Karunyah

Stayed 1 night in Jul 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Felicity Jane

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable stay

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!
Stayed 2 nights in Jul 2025

8/10 Good

Ugochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional response to a customer's request

My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

10/10 Excellent

sean

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025