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Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Daily full breakfast (ZAR 235 per person)
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Free toiletries, hair dryer, towels
Loft, 2 Bedrooms | Lounge | Serves breakfast, lunch, and dinner

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Kloof Street
    ‪2 min walk‬
  • Place, Long Street
    ‪3 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Lounge | Serves breakfast, lunch, and dinner

Loft, 1 Bedroom

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | Lounge | Serves breakfast, lunch, and dinner

Loft, 2 Bedrooms

  • City view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Protea Hotel Fire & Ice by Marriott Cape Town is adjacent to Bree Street and within a 10-minute walk of other popular attractions like Kloof Street. This 4-star hotel has 201 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bree Street - 2 min walk - 0.1 miles
  • Kloof Street - 2 min walk - 0.1 miles
  • Long Street - 3 min walk - 0.2 miles
  • Greenmarket Square - 8 min walk - 0.4 miles
  • South African National Gallery - 9 min walk - 0.5 miles

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 7 min drive
  • Cape Town Intl. Airport (CPT) - 24 min drive

Restaurants

  • ‪Kloof Street House - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Unfiltered On Kloof - ‬5 min walk
  • ‪Egghead - ‬5 min walk

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

At Protea Hotel Fire & Ice by Marriott Cape Town, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is ZAR 120 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 600 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and coffee/tea in a common area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free newspapers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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The price is $285
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 600 per person (one-way)
  • Self parking fee: ZAR 120 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Are free cancellation options available at Protea Hotel Fire & Ice by Marriott Cape Town?

Protea Hotel Fire & Ice by Marriott Cape Town provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Cape Town?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Cape Town on Mar 27, 2026 start from 132.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Protea Hotel Fire & Ice by Marriott Cape Town?

This hotel is situated in Cape Town City Centre, just steps from Bree Street, and within a 10-minute walk of Long Street and Kloof Street. You'll also find Cape Town Stadium and Camps Bay Beach within a short drive.

Is parking available on site at Protea Hotel Fire & Ice by Marriott Cape Town?

Yes, parking is offered for ZAR 120 per night. Accessible parking is also available for guests.

Is there a spa available at Protea Hotel Fire & Ice by Marriott Cape Town?

Spa services at the hotel include deep-tissue massages, sports massages, aromatherapy, and body wraps.

Does Protea Hotel Fire & Ice by Marriott Cape Town feature a casino?

No, Protea Hotel Fire & Ice by Marriott Cape Town doesn't have a casino.

Will I find an indoor pool at Protea Hotel Fire & Ice by Marriott Cape Town?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Protea Hotel Fire & Ice by Marriott Cape Town?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Protea Hotel Fire & Ice by Marriott Cape Town have a hot tub?

No, there isn't a spa tub at this hotel.

Does Protea Hotel Fire & Ice by Marriott Cape Town feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice by Marriott Cape Town serves a full breakfast for a surcharge each morning at Fire and Ice Restaurant.

Does Protea Hotel Fire & Ice by Marriott Cape Town allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel Fire & Ice by Marriott Cape Town.

Are there connecting rooms at Protea Hotel Fire & Ice by Marriott Cape Town?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Protea Hotel Fire & Ice by Marriott Cape Town?

The closest major airport to Protea Hotel Fire & Ice by Marriott Cape Town is Cape Town Intl. Airport (CPT), which is 12.6 mi away (24 minutes by car).

Can I book a room with a balcony at Protea Hotel Fire & Ice by Marriott Cape Town?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 387 reviews
Rating 8 - Good. 146 out of 387 reviews
Rating 6 - Okay. 52 out of 387 reviews
Rating 4 - Poor. 27 out of 387 reviews
Rating 2 - Terrible. 16 out of 387 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Beth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elarna

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Soundouss

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean, vut noisy
Stayed 7 nights in Jun 2025

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing, including George the bartender!
Stayed 2 nights in May 2025

10/10 Excellent

VANDANA

Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Meyer

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff highly incompetent

Their systems were off-line upon check-in. Despite showing the receipt and booking confirmation they made my employee pay before allowing checking, despite knowing the fault is on their end and trouble shooting or just re-check in the following morning, which would be normal practise. When the system was online the following day, the refund took 3-4 days. Furthermore, laundry service was requested. After following up numerous times and being assured it will be ready on time, when the time actually came for the laundry to be required back, they said it was never sent in.
Stayed 1 night in Dec 2024

2/10 Terrible

Meyer

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Meyer

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Incompetent staff

Not only were their systems pff line to check and validate the booking and payment upon arrival, despite showing the receipt and booking confirmation, but then they also compelled my employee to pay for the first night stay, before they would book him in. The system was back the following and they processed the refund only 3 days later. Then he booked in washing, which not only forgot to send into the cleaners, but kept on saying it will be ready on time. But then it was later the following day as well, not meeting deadlines they provided, multiple times this causing crisis management for clothes.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 5 nights in Jan 2025

10/10 Excellent

chidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Our rooms & sheets were clean. Would stay there whenever we visit cape town again. From the front desk staff to the cleaning staff, everyone was excellent. We enjoyed our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great staff terrible food

Modern fun hotel but the rooms are small and the food from room service is terrible. The service however is amazing with very friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tofiq, Nantymoel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. They really try to make your stay comfortable as possible. The loft is really worth every penny, really nice and spacious.
Stayed 4 nights in Dec 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent hotel

Great hotel. Wonderful ambience, facilities, service and outstanding food. Suki makes amazing omelettes.
Stayed 2 nights in Dec 2024

10/10 Excellent

carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
This was the greatest experience. Marriott did an excellent job. This hotel offers amazing accommodations(Loft). Great ambience and service from the moment you pull up. The food was great and the entertaining vibe was awesome. What an experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Food from the hotel's restaurant was excellent, including the breakfast buffet
Stayed 1 night in Sep 2024

8/10 Good

Michael, Cape Town

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, breakfast nice. Rooms are a bit small.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 5 nights in Jul 2024

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