Cap Malheureux Vacation Packages

Lovely hotel, albeit a bit tired in places. Staff were excellent and we'd recommend the hotel to any future guests.

Preskil Island resort was such a gem for our honeymoon. Had everything we wanted. The beach is absolutely amazing. They had inclusive boating activities like canoeing, pedal boat etc which made it easier for us to enjoy the ocean without leaving the resort. Very close to the airport as well. We stayed there for the first half of our trip and returned for the last night just cause we absolutely loved the place. Highly recommend for anyone.

We had a relaxing stay overall. Our room was spacious and comfortable, the beach was lovely. However, recurring issues with communication, follow-through and attention to detail affected our experience. On arrival, the robe was dirty and a few items had been left by previous guests. Before arrival, I asked about a special dinner but was directed towards the usual restaurants. During our stay, we discovered private dining was an option. We were also incorrectly told entertainment was only on Thursdays and Saturdays, so missed a live performance. Food was disappointing and did not feel like fine dining, with inconsistent quality and incorrect orders. Being half board, we ate out more than planned due to the food and drink quality. Smaller requests, including water deliveries, were missed, and promised feedback at check-out did not happen. Sound insulation through the connecting door was poor, with the neighbouring shower, TV and toilet clearly audible. The evening atmosphere felt more procedural than relaxed, with the bar winding down around 9:40pm, music turned off while staff completed paperwork. Dimitry on the beach deserves special mention for being consistently welcoming and attentive. The spa was clean and our couples massage was excellent, with special thanks to Greeta and Sandy. We hope this feedback is taken constructively, as clearer communication and better follow-through could make a real difference.

View, location, space and quality. We love the apartment!