Hotel Serra Nevada

3.5 star property
Family-friendly hotel with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Hotel Serra Nevada

Relax in the elegant lobby, featuring a reception desk, plush seating, and a beautiful chandelier.
Enjoy a romantic dinner for two by the warm glow of the fireplace.
Relax by the pool surrounded by lounge chairs and tables.
Relax in a spacious living area with sofas, armchairs, and a fireplace, perfect for unwinding.
Experience the classic charm of Serra Negra Hotel, featuring a symmetrical facade with a welcoming entrance and covered patio.

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000
  • Alpen Park
    ‪4 min drive‬
  • Dreamland Wax Museum
    ‪4 min drive‬
  • Gramado Covered Street
    ‪9 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

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Room options

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Single or Twin Luxury Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Triple Room Deluxe

  • Sleeps 3
  • 3 Twin Beds

Suite

  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Room Deluxe with Air Conditioning

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the neighborhood

Canela

Located in Canela Centro within a 5-minute walk of Canela Automobile Museum, Hotel Serra Nevada is within a mile (2 km) of other popular attractions like Steam World. This 101-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Alpen Park - 4 min drive - 2.3 miles
  • Dreamland Wax Museum - 4 min drive - 2.1 miles
  • Gramado Covered Street - 9 min drive - 4.5 miles
  • Gramado Central Avenue - 9 min drive - 4.5 miles
  • Mini Mundo - 10 min drive - 5.3 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 148 min drive

Restaurants

  • ‪Lá Em Casa - ‬8 min walk
  • ‪Olimpia Restaurante - ‬2 min walk
  • ‪Pappardelle - ‬2 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk

About this property

Hotel Serra Nevada

Family-friendly hotel with free breakfast and free valet parking
Hotel Serra Nevada features an indoor pool, a children's pool, and a gym. Free valet parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, ceiling fans, and safes are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: BRL 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Frequently asked questions

Is free cancellation available at Hotel Serra Nevada?

Hotel Serra Nevada provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Hotel Serra Nevada?

This hotel is situated in Canela Centro, just steps from Canela Automobile Museum, and within a 10-minute walk of Stone House Theater and Joao Correa Square. You'll also find Cathedral of Our Lady of Lourdes and Steam World less than a mile away.

Will I be able to park at Hotel Serra Nevada?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hotel Serra Nevada feature a casino on the premises?

No, Hotel Serra Nevada doesn't have a casino.

Will I find an indoor pool at Hotel Serra Nevada?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hotel Serra Nevada?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Serra Nevada have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Serra Nevada have a restaurant with a breakfast menu?

Yes, Hotel Serra Nevada serves free buffet breakfast each morning from its restaurant.

Will Hotel Serra Nevada allow pets to stay free of charge?

No, pets aren't allowed at Hotel Serra Nevada though service animals are welcome.

Are there connecting rooms at Hotel Serra Nevada?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Serra Nevada?

The closest major airport to Hotel Serra Nevada is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 24.9 mi away.

Are there rooms with balconies at Hotel Serra Nevada?

No, there aren't any guestrooms with balconies at Hotel Serra Nevada.

Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 343 reviews
Rating 8 - Good. 122 out of 343 reviews
Rating 6 - Okay. 26 out of 343 reviews
Rating 4 - Poor. 9 out of 343 reviews
Rating 2 - Terrible. 2 out of 343 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sharlet

Stayed 5 nights in Nov 2021

4/10 Poor

Luis, Porto Alegre, BRAZIL

Disliked: Cleanliness, property conditions & facilities, room comfort

disappointment!

how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom.

8/10 Good

Kmhoffman22, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This hotel surpassed my expectations. The hotel and rooms were clean and kept up. The decor in the room was a little dated but clean and included a fridge which was nice. The rooms were a little noisy (you could hear people in the next rooms) but we have found that this is very common in Brazil. Hotels are just different here than they are in the U.S. The front desk staff was very nice, spoke English and willingly gave suggestions and answered any questions we had. The stay included free breakfast which was fruit, breads, juices, coffee, eggs and sandwich fixings (standard Brazilian breakfast). The hotel also has wifi which was great. We were able to surf the internet with no problems, but it was a little slow for FaceTime/skype. The location is very close to downtown Canela and only a 10 minute drive to the waterfalls, also only a 10 minute drive to downtown Gramado. I would stay here again.

6/10 Okay

nel, Santa Fe, NM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel in Canela, close to Gramado

Although the hotel staff was very friendly and helpful, the lack of air conditioning in the rooms was quite disappointing. In addition, when I noticed that I was paying for the room quite more than the rates shown at the counter, they only said that it was because I had used Expedia. I have been using Expedia for a long time and this has not happened before. Since I speak Portuguese very well - I grew up in Brazil - there was no misunderstanding about what they said. This made me very uncomfortable.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bom !

Hotel um pouco antigo mas boa acomodações, café da manhã de qualidade, em resumo vale o custo benefício !
Stayed 3 nights in Jan 2025

8/10 Good

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina com água abaixou do nível. Sauna molhada desligada quando formos usar
Stayed 2 nights in Mar 2025

8/10 Good

Paulo Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Sabia que o hotel era bom, mas me surpreendi ao chegar lá! Infraestrutura maravilhosa, e atendimento impecável! Com certeza voltarei mais vezes!
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Raul Angel

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
Stayed 2 nights in Jan 2025

10/10 Excellent

FERNANDA

Stayed 1 night in Jan 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. Excelente atendimento, localização e tudo mais!
Stayed 1 night in Jun 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência positiva

atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosalia

Stayed 1 night in Mar 2024

10/10 Excellent

Erico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo

Stayed 1 night in Feb 2024

8/10 Good

Rubenval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elisangela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Elías

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Stayed 6 nights in Dec 2023

10/10 Excellent

CATIA CRISTINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente instalação e funcionários. Muito bom, é minha segunda vez e vão ter outras
Stayed 4 nights in Dec 2023

8/10 Good

Taiane

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

ROSANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel em Canela

Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
Stayed 3 nights in Oct 2023