2/10 Terrible
Ramiro Martin
Jun 13, 2023
Disliked: Cleanliness, staff & service
Ramiro Martin
Stayed 1 night in Jun 2023
Laguna Suites by Club Sunset
3.0 star property
All-inclusive hotel with free breakfast and spa services
Choose dates to view prices
Photo gallery for Laguna Suites by Club Sunset
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Breakfast included
- All inclusive
- Spa
- Free WiFi
- Restaurant
Explore the area
3 Pok-ta-pok, Cancun, QROO, 77500
- Cancun Golf Club at Pok Ta PokPlace, Cancun Golf Club at Pok Ta Pok3 min walk
- Tortuga BeachPlace, Tortuga Beach4 min drive
- Cancun Convention CenterPlace, Cancun Convention Center5 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)40 min drive
Room options
View all photos for Junior Suite
Junior Suite
- 452 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
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About the neighborhood
Cancun
Located in Zona Hotelera, Laguna Suites by Club Sunset is within a mile (2 km) of popular sights such as West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tortuga Beach. This 47-room, 3-star hotel has conveniences like free breakfast, a restaurant, and an outdoor pool.
What's nearby
- Nichupté Lagoon - 2 min walk - 0.1 miles
- Cancun Golf Club at Pok Ta Pok - 3 min walk - 0.2 miles
- Plaza Caracol Mall - 3 min drive - 1.1 miles
- Tortuga Beach - 4 min drive - 1.3 miles
- Cancun Convention Center - 5 min drive - 1.6 miles
Getting around
- Cancun Intl. Airport (CUN) - 30 min drive
Restaurants
- Club InterContinental (Club Lounge) - 15 min walk
- Campo de Golf Pok-Ta-Pok - 4 min walk
- The Lobster Dinner Cruise - 16 min walk
- El Oriental - 8 min drive
- Chopstick - 10 min drive
About this property
Laguna Suites by Club Sunset
All-inclusive hotel with free breakfast and spa services
Guests of Laguna Suites by Club Sunset enjoy an outdoor pool, free WiFi in public areas, and spa services. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
20-inch flat-screen TVs offer entertainment. Hair dryers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A bar/lounge
- A restaurant
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Concierge services
- Housekeeping (daily)
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 20-inch flat-screen TV
More
- Air conditioning
- Iron/ironing board
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Property payment types
Important information
Fees
- Administrative fee: USD 10 per accommodation, per night
- A damage deposit of USD 100 will be collected before check-in.
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
- Check-in: 3:00 PM—-midnight
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and cash.
Additional information about polices, regulations, and more:
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Laguna Suites By Sunset Cancun
Laguna Suites by Club Sunset Hotel
Laguna Suites by Club Sunset Cancun
Laguna Suites by Club Sunset Hotel Cancun
Laguna Suites by Club Sunset All Inclusive
Frequently asked questions
Are free cancellation options available at Laguna Suites by Club Sunset?
Laguna Suites by Club Sunset offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.
What's there to see near Laguna Suites by Club Sunset?
This hotel is situated in Zona Hotelera within a short 18-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 20 minutes on foot from Tortuga Beach. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.
Is parking available on site at Laguna Suites by Club Sunset?
Yes, there is a garage.
Is a spa located at Laguna Suites by Club Sunset?
Spa services at the hotel include massages.
Does Laguna Suites by Club Sunset have a casino?
No, Laguna Suites by Club Sunset doesn't have a casino.
Will I find an indoor pool at Laguna Suites by Club Sunset?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What do couples enjoy most about Laguna Suites by Club Sunset?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.
Are there hot tubs at Laguna Suites by Club Sunset?
No, there isn't a spa tub at this hotel.
Does Laguna Suites by Club Sunset have a restaurant with a breakfast menu?
Yes, Laguna Suites by Club Sunset serves free buffet breakfast each morning from its restaurant.
Will Laguna Suites by Club Sunset allow pets to stay for free?
No, pets and service animals aren't allowed at Laguna Suites by Club Sunset.
Are there connecting rooms at Laguna Suites by Club Sunset?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Laguna Suites by Club Sunset?
The closest major airport to Laguna Suites by Club Sunset is Cancun Intl. Airport (CUN), which is 16.3 mi away (30 minutes by car).
Are there rooms with balconies at Laguna Suites by Club Sunset?
No, there aren't any guestrooms with balconies at Laguna Suites by Club Sunset.
Laguna Suites by Club Sunset Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
2.0/10
Staff & service