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Hola Donceles

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Photo gallery for Hola Donceles

A modern bedroom with a bed, a TV, a hammock, and a balcony with plants.
A modern living room with a sofa, two chairs, a dining table, and a large window.
A modern living space with a staircase, a flat-screen TV, a dining area, and a sofa with cushions.
A courtyard with palm trees, potted plants, and a building with wooden doors and a balcony.
A hotel room with a bed, a television, a plant, a kitchen area, and a bathroom with a mirror and sink.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Outdoor Space

Explore the area

View in a map
Calle Guadalupe Victoria #117 COLONIA DONCELES Supermanzana 64D Manzana 71 Lote 18 CP 77520, 1, Colonia Donceles, QROO, 77520
  • Place, Séptimo Día Adventist Church
    ‪17 min walk‬
  • Place, Puerto Cancun Golf Course
    ‪19 min walk‬
  • Place, Mercado 23
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Classic Room, City View

A bedroom with a bed, a TV, a wardrobe, and a view of the sea.

Classic Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Studio, Balcony, Park View

A modern living room with a grey sofa, a wooden bookshelf, and a window with a view of buildings.

Design Studio, Balcony, Park View

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room, Balcony, City View

A bedroom with a bed, bedside table, lamp, potted plant, and a built-in mini-fridge.

Honeymoon Room, Balcony, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, Balcony

A modern bedroom with a bed, a TV, a hammock, and a balcony with plants.

Comfort Apartment, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment, Balcony

A modern bedroom with a large bed, a standing easel, a sofa, and a dining table.

Design Apartment, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Balcony, Courtyard View

A hotel room with a bed, a television, a plant, a kitchen area, and a bathroom with a mirror and sink.

Deluxe Studio, Balcony, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Loft

A modern living space with a sofa, a dining table with chairs, a TV mounted on the wall, and a staircase.

Design Loft

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Duplex, Patio

A bedroom with a bed, a desk, a chair, a potted plant, a ceiling fan, an air conditioning unit, a window, and a nightstand with a lamp.

Design Duplex, Patio

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Ultramar Ferry Puerto Juárez, Hola Donceles is within a mile (2 km) of Gran Puerto Pier. This 28-room apartment building welcomes guests with conveniences like an outdoor pool and free in-room WiFi.
View more Apartments in CancunOpens in a new window

What's nearby

  • Séptimo Día Adventist Church - 17 min walk - 0.9 miles
  • Puerto Cancun Golf Course - 19 min walk - 1.0 mile
  • Museo Iconografico de la Carrera Panamericana - 4 min drive - 1.1 miles
  • Mercado 23 - 4 min drive - 1.6 miles
  • El Niño Beach - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Coco Café - ‬18 min walk
  • ‪Puerto Santo - ‬19 min walk
  • ‪La Plaza - ‬20 min walk
  • ‪Blue Water Grill - ‬19 min walk
  • ‪Barracuda - ‬20 min walk

About this property

Hola Donceles

Guests staying at Hola Donceles enjoy features like an outdoor pool.
Each apartment has a patio and a safe. Guests can expect to find free WiFi.
Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Outdoor areas

  • Patio

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Guidebooks
  • Proposal/romance packages
  • Safe

Location highlights

  • In the city center
  • Near the sea

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 28 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see around Hola Donceles ?

This apartment is situated in Downtown Cancun within a short 14-minute walk of Ultramar Ferry Puerto Juárez. You'll also find Plaza Las Americas and Cancun Mall within a short drive.

How much does it cost to stay at Hola Donceles ?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Hola Donceles on Sep 29, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hola Donceles feature a casino?

No, Hola Donceles doesn't have a casino.

Will I find an indoor pool at Hola Donceles ?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Does Hola Donceles feature a restaurant that includes a breakfast menu?

No, Hola Donceles doesn't have a restaurant that serves breakfast.

Will Hola Donceles allow pets to stay free of charge?

No, pets aren't allowed at Hola Donceles .

How close is the airport from Hola Donceles ?

The closest major airport to Hola Donceles is Cancun Intl. Airport (CUN), which is 12.9 mi away (33 minutes by car).

Hola Donceles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.4/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Achei muito boa, voltaria mais vezes. Tem bastante escada, quem tem problema de mobilidade eu indicaria os apartamentos de baixo, o bom do superior é a proximidade da área de lazer
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
Es una habitación muy completa y limpia
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Muy bien. Diseñada me encantó la estadía en lugar
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Stayed 5 nights in Aug 2026