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Aparthotel

AR Cancun Plaza

4.0 star property

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Photo gallery for AR Cancun Plaza

View from property
Property grounds
Exterior
Standard Suite, 1 King Bed, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access
Microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Sea View

Standard Suite, 1 King Bed, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Suite, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds, Sea View

Standard Suite, 2 Double Beds, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Suite, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Loft, Sea View

Family Loft, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Family Loft, Sea View

  • Sea view
  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, AR Cancun Plaza is within a mile (2 km) of popular sights such as El Rey Ruins and Delfines Beach. This 14-room, 4-star aparthotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 2 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Zai - ‬12 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk

About this property

AR Cancun Plaza

At AR Cancun Plaza, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 65 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this beach aparthotel include a business center, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a dining area. Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a coffee maker and a safe.
Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay
  • Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 65 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 04230051215

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Apartment AR Cancun Plaza
AR Cancun Plaza Cancun
AR Cancun Plaza Aparthotel
AR Cancun Plaza Aparthotel Cancun

Frequently asked questions

Is a free cancellation option available at AR Cancun Plaza?

AR Cancun Plaza offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see near AR Cancun Plaza?

This aparthotel is situated in Zona Hotelera within a short 8-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 12 minutes on foot from Iberostar Cancun Golf Course. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does AR Cancun Plaza have a casino?

No, AR Cancun Plaza doesn't have a casino.

Is there an indoor pool at AR Cancun Plaza?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is AR Cancun Plaza good for couples?

This beachfront aparthotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does AR Cancun Plaza have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does AR Cancun Plaza have a restaurant that serves breakfast?

Yes, AR Cancun Plaza serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does AR Cancun Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at AR Cancun Plaza.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to AR Cancun Plaza?

The closest major airport to AR Cancun Plaza is Cancun Intl. Airport (CUN), which is 7.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at AR Cancun Plaza?

No, you won't find apartments with balconies at AR Cancun Plaza.

AR Cancun Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Stayed 3 nights in Jan 2020

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view
Stayed 16 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
Stayed 4 nights in Jun 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Hotel For the Price!

The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful. My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an excellent location, people is very kind and the seaview from the balcony is wonderful
Stayed 4 nights in Feb 2019

8/10 Good

angela n.

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok the bed is very hard not really comfortable
Stayed 4 nights in Jan 2019

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

details never specified and no communication

Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them. Please don't book this hotel.
Stayed 2 nights in Aug 2018

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans . En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
Stayed 4 nights in Mar 2020

10/10 Excellent

SANDRA LUCIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio de AR Cancún Plaza

Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto.
Vista desde la habitación de AR Cancún Plaza.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!!
Stayed 2 nights in Jan 2020

2/10 Terrible

Irais

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención buena ubicación. Me gustó mucho mi estancia
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama terrible, las instalaciones terribles, el personal terrible,
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
La alberca está limpia y buena vista Las habitaciones no son cómodas En general le falta mantenimiento y el ligas ya es viejo . Le falta remodelaciones y actualizaciones
Stayed 4 nights in May 2019

6/10 Okay

Philippe

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
Stayed 3 nights in Sep 2018

8/10 Good

Not Provided

Liked: Staff & service, property conditions & facilities
잠시 머물기 편리한곳
Stayed 2 nights in Sep 2018