Garden City Hotel, BW Signature Collection

4.5 star property
Suburban hotel with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Garden City Hotel, BW Signature Collection

Relax in comfort with a large bed, a flat-screen TV, and a cozy reading nook.
Experience the Garden City Hotel's elegant entrance, featuring a covered area supported by columns and beautifully maintained hedges.
Relax in our spacious lobby with comfortable seating, floor-to-ceiling windows, and a reception desk.
Enjoy meals in a serene dining area with garden views and elegant table settings.
Relax by the pool surrounded by lush greenery and beautifully manicured hedges.

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Canberra Hospital
    ‪6 min drive‬
  • Parliament House
    ‪6 min drive‬
  • National Gallery of Australia
    ‪7 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

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Room options

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Canberra

Located in Narrabundah, Garden City Hotel, BW Signature Collection is within a mile (2 km) of sights such as Capital Public Golf Course and Mount Mugga Mugga Nature Reserve. This 4.5-star hotel has 72 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Manuka Oval - 4 min drive - 2.4 miles
  • Canberra Hospital - 6 min drive - 3.8 miles
  • Parliament House - 6 min drive - 3.4 miles
  • National Gallery of Australia - 7 min drive - 3.8 miles
  • Questacon - 8 min drive - 4.3 miles

Getting around

  • Kingston Canberra Station - 3 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 9 min drive

Restaurants

  • ‪Fyshwick Fresh Food Markets - ‬4 min drive
  • ‪KFC - ‬3 min drive
  • ‪Caffe Cherry Beans - ‬3 min drive
  • ‪Brodburger - ‬4 min drive
  • ‪Kita - ‬14 min walk

About this property

Garden City Hotel, BW Signature Collection

Suburban hotel with a fitness center and an outdoor pool
At Garden City Hotel, BW Signature Collection, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Guests can expect 42-inch plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Frequently asked questions

What's there to see within easy reach of Garden City Hotel, BW Signature Collection?

This hotel is situated in Narrabundah within a short 16-minute walk of Capital Public Golf Course. You'll also find National Gallery of Australia and Parliament House within a short drive.

Will I be able to park at Garden City Hotel, BW Signature Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Garden City Hotel, BW Signature Collection include a casino on the premises?

No, Garden City Hotel, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Garden City Hotel, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Garden City Hotel, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Garden City Hotel, BW Signature Collection?

No, there isn't a spa tub at this hotel.

Does Garden City Hotel, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Garden City Hotel, BW Signature Collection serves buffet breakfast for a surcharge each morning at Secret Garden Restaurant.

Will Garden City Hotel, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Garden City Hotel, BW Signature Collection though service animals are welcome.

Are there connecting rooms at Garden City Hotel, BW Signature Collection?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Garden City Hotel, BW Signature Collection?

The closest major airport to Garden City Hotel, BW Signature Collection is Canberra, ACT (CBR-Canberra Intl.), which is 5.7 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Garden City Hotel, BW Signature Collection?

No, there aren't any guestrooms with balconies at Garden City Hotel, BW Signature Collection.

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 400 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
Good location and lovely staff. But walls very thin - were woken every morning by neighbours' alarm! And room a bit dusty.
Stayed 2 nights in Apr 2025

8/10 Good

Anshul

Stayed 3 nights in Apr 2025

10/10 Excellent

Louise, Kellyville

Liked: Cleanliness, staff & service, property conditions & facilities
lovely accom all round
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Stayed 3 nights in Apr 2025

4/10 Poor

David

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My adult children booked 3 separate rooms at this hotel for 1 night. All 3 rooms had issues. 1 had a distinct sewerage smell from even outside the room and thankfully she was moved. My son had a broken toilet that would not flush and when reception was advised they were told no maintenance staff worked over Easter and they did not have another room available. Really unacceptable with no solution offered other than to use someone else’s room…not even a compensation of a free breakfast. Considering reviews and rating of this hotel which is why we booked we really expected much better and would never stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Julia, Aberfeldie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad they refunded me- avoid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights in the Garden City hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option
Stayed 3 nights in Apr 2025

10/10 Excellent

Rohitha

Liked: Staff & service
Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2025

4/10 Poor

KULDIP

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

I wouldn’t stay there again.

Fridge was turned off to save money, fridge sets in the cabinet, so there is no room for the hot air from fridge to escape. Washroom was tiny. Toilet and sink was cramped. Inconvenient to use. Washroom exhaust fan was old and noisy like a diesel engine running. Pictures in the website are misrepresented.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
The room was nice and clean quiet area and the German Club was next door
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean helpful staff we will be back and a good price 👍👍👍👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Tonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation in a queue location with easy access to airport, shopping and sight seeing. Very courteous and helpful staff. Easy access, lift, car parking. We will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

frank

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot to HQ a trip to Canberra. Great price, has a pool and the rooms are comfortable and quiet. Thought we were going to be too far from the CBD. However, its an easy few minutes by car and nice to retreat to some quiet after some full days around town.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Lyal

Liked: Cleanliness, staff & service, property conditions & facilities
The property and location was great and the location for our visit was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben, Glenside

Traveled with group
Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Comfortable beds and plenty of space in the twin room. Great shower with plenty of hot water. Not far from many attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient free parking, tidy and clean, good value👍
Stayed 1 night in Jan 2025

8/10 Good

Zhaoli

Business traveler
Liked: Cleanliness, staff & service
The location isn’t very convenient. The hotel is old.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the facilities overall and economy. Great staff willing to please and who were easy to talk to. Really comfortable rooms. Very quiet. Close to public transport. Not many dining options within walking distance. Bistro only opens Mon to Thurs.
Stayed 4 nights in Jan 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV had a mind of its own. Some of the lights in the room did not work and the door klatch to the bathroom needs some attention.
Stayed 2 nights in Feb 2025