The Lake House on Canandaigua

4.5 star property
Boardwalk/promenade hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Lake House on Canandaigua

Outdoor pool, cabanas (surcharge), pool umbrellas
Property preview
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, cabanas (surcharge), pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Kershaw Park
    ‪3 min walk‬
  • Place, Roseland Waterpark
    ‪5 min drive‬
  • Place, CMAC Performing Arts Center
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪47 min drive‬

Room options

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Dressing)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Lake)

9.8 out of 10
Exceptional
(6 reviews)
  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite (Bridal)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Canandaigua

The Lake House on Canandaigua places you within a 5-minute walk of Canandaigua City Pier and Canandaigua Lake State Marine Park. This 124-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 3 min walk - 0.2 miles
  • Roseland Waterpark - 5 min drive - 1.6 miles
  • CMAC Performing Arts Center - 5 min drive - 2.3 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪The Cove - ‬19 min walk

About this property

The Lake House on Canandaigua

Boardwalk/promenade hotel with 2 restaurants and a full-service spa
At The Lake House on Canandaigua, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150.00 per room one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free newspapers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Is a free cancellation option available at The Lake House on Canandaigua?

The Lake House on Canandaigua provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around The Lake House on Canandaigua?

Located steps from Canandaigua City Pier, this hotel is in Canandaigua, and within a 10-minute walk of Canandaigua Lake and Canandaigua Lake State Marine Park. You'll also find Kershaw Park and Roseland Waterpark within a short drive.

Is parking available on site at The Lake House on Canandaigua?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at The Lake House on Canandaigua?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, and couples treatments.

Does The Lake House on Canandaigua have a casino at the property?

No, The Lake House on Canandaigua doesn't have a casino.

Will I find an indoor pool at The Lake House on Canandaigua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at The Lake House on Canandaigua?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Lake House on Canandaigua?

Yes, this hotel has a spa tub.

Does The Lake House on Canandaigua have a restaurant with a breakfast menu?

Yes, The Lake House on Canandaigua has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Lake House on Canandaigua allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Lake House on Canandaigua for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Lake House on Canandaigua?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Lake House on Canandaigua?

The closest major airport to The Lake House on Canandaigua is Greater Rochester Intl. Airport (ROC), which is about 26.4 mi away.

Can I book a room with a balcony at The Lake House on Canandaigua?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or city views.

Does The Lake House on Canandaigua have a wedding venue on site?

There are wedding services available at The Lake House on Canandaigua if that's in your vacation plans.

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 305 out of 392 reviews
Rating 8 - Good. 54 out of 392 reviews
Rating 6 - Okay. 21 out of 392 reviews
Rating 4 - Poor. 5 out of 392 reviews
Rating 2 - Terrible. 7 out of 392 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

William, Caneadea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel. But VERY pricey!
Stayed 1 night in Jul 2025

6/10 Okay

Nadine

Traveled with family
Disliked: Staff & service, amenities
Too many of the hotel staff are high school/college kids who need more training. Service level well below our expectations for a premium stay hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good front door service.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property and design! Staff were friendly and helpful. Perfect getaway
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Went during off season so was not so busy but still beautiful as always. The restaurant wasn’t the greatest. My chicken was basically raw and carrots were not cooked. But beautiful stay all together
Stayed 1 night in Apr 2025

10/10 Excellent

Amy, Orleans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and can’t wait to return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Excellent! Perfect night away!
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michele, Utica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property grounds were simply gorgeous and very well maintained! We were greeted with friendliness and smiles from the moment we entered The Lake House, and offered a glass of Riesling! Property also had shuttles to and back from CMAC, which was great for us concert goers! We’d love to come back again!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful place

We stayed here for the Kane Brown concert our stay was good. We just wished the weather was better! The s’mores kit i felt like should have been graham crackers and chocolate, not cookies! We weren’t automatically offered it even though it was complementary we had to go ask for it!
Stayed 1 night in May 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The food for the price I felt could have been better
Stayed 1 night in May 2025

10/10 Excellent

Klaus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice property and very friendly staff. breakfast is a little pricey. nice views from lake view rooms.
Stayed 2 nights in May 2025

2/10 Terrible

John

Stayed 2 nights in Apr 2025

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and amenmties
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful Stay in the Spring

Beautiful property, particularly in the Spring. Views from hot tub and heated pool were wonderful. Great service at front desk and restaurants. Driver gave great suggestions for dining and wine tasting. Great walk nearby at Krenshaw park and Lagoon park.
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Stayed 1 night in May 2025

2/10 Terrible

John

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2025