Hotel Portal das Águas

3.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
Standard Room (II) | Terrace/patio
Minibar, in-room safe, desk, blackout drapes
LCD TV
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

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Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000
  • Águas de São Pedro Termal Spa
    ‪8 min walk‬
  • Centro Universitário Senac - Águas de São Pedro
    ‪11 min walk‬
  • Thermas Water Park
    ‪11 min drive‬

Room options

Standard Room (II)

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Luxury Room (II)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Aguas de Sao Pedro

Hotel Portal das Águas places you next to Octavio Moura Andrade Square and within a 5-minute walk of Avenida Carlos Mauro. This 39-room, 3-star hotel has a full-service spa along with an outdoor pool and an indoor pool.

What's nearby

  • Octavio Moura Andrade Square - 3 min walk - 0.2 miles
  • Avenida Carlos Mauro - 3 min walk - 0.2 miles
  • Águas de São Pedro Termal Spa - 8 min walk - 0.5 miles
  • Centro Universitário Senac - Águas de São Pedro - 11 min walk - 0.6 miles
  • Thermas Water Park - 11 min drive - 5.1 miles

Restaurants

  • ‪Villa Tardivelli - ‬5 min walk
  • ‪Rei do Parmeggiana - ‬2 min walk
  • ‪Pastelaria Mr. Sam - ‬3 min walk
  • ‪Hamburguer Zap Artesanal - ‬5 min walk
  • ‪Restaurante Ponto de Encontro - ‬8 min walk

About this property

Hotel Portal das Águas

Family-friendly hotel with a full-service spa and free breakfast
Guests of Hotel Portal das Águas enjoy a full-service spa, an indoor pool, and an outdoor pool. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this spa hotel include a children's pool, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 22-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.

Languages

Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante DOM QUIXOTE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,055 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9 AM to 9 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Portal das Águas Águas de São Pedro
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Hotel Portal das Águas Aguas de Sao Pedro
Aguas de Sao Pedro Hotel Portal das Águas Hotel
Hotel Hotel Portal das Águas
Portal das Águas Aguas de Sao Pedro
Portal das Águas
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Frequently asked questions

Are free cancellation options available at Hotel Portal das Águas?

Hotel Portal das Águas offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Portal das Águas?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Portal das Águas on Aug 20, 2025 start from $163.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Portal das Águas?

This hotel is located in Aguas de Sao Pedro, just steps from Avenida Carlos Mauro and Octavio Moura Andrade Square, and within a short walk of Juventude Fountain. You'll also find Doctor Octavio Moura Andrade City Park and Águas de São Pedro Termal Spa less than a mile away.

Is parking available on site at Hotel Portal das Águas?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Portal das Águas?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Portal das Águas have a casino?

No, Hotel Portal das Águas doesn't have a casino.

Is there an indoor pool at Hotel Portal das Águas?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 9 AM and 9 PM.

Is Hotel Portal das Águas a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Portal das Águas?

No, but this hotel does have a steam room.

Does Hotel Portal das Águas have a restaurant with a breakfast menu?

Yes, Hotel Portal das Águas serves free buffet breakfast at Restaurante DOM QUIXOTE each morning.

Does Hotel Portal das Águas allow pets to stay for free?

No, pets aren't allowed at Hotel Portal das Águas though service animals are welcome.

Does Hotel Portal das Águas have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Portal das Águas?

Yes, some guestrooms at Hotel Portal das Águas offer a balcony.

Hotel Portal das Águas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 79 reviews
Rating 8 - Good. 30 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GLAUCIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

José Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Os quartos muito confortáveis e grandes, o atendimento é maravilhoso, e a atenção dos funcionários com os hospedes .
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção dos funcionários perfeita, estadia nota 10, café da manhã muito bem servido, tudo perfeito
Stayed 4 nights in Jan 2024

10/10 Excellent

Waldemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Todos os funcionários são extremamente educados e atenciosos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosana Do

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários mega atenciosos! Localização otima, rua tranquila, so barulho de natureza!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem Família

Ótima estadia.
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nos atendeu em tudo: Vale a Pena!

Estadia excelente, chuveiro bom, café da manhã bom, quarto bom, cordialidade dos funcionários, limpeza boa, piscinas boas, salão de jogoa razoável... O estacionamento é gratuito mas não tem vagas suficientes para todos os apartamentos. Por 2 noites, o carro ficou na rua que é tranquila. Ótima localização, próximo a restaurantes que dá para ir a pé. Hotel nos atendeu em tudo!
Stayed 3 nights in Oct 2023

8/10 Good

Maihara

Stayed 1 night in May 2023

10/10 Excellent

Fabiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nilton

Stayed 1 night in Feb 2023

10/10 Excellent

FABIO

Stayed 4 nights in Feb 2023

6/10 Okay

ALEX

Traveled with family
Liked: Staff & service, room comfort

Bom

Stayed 4 nights in Dec 2022

10/10 Excellent

LARISSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Erica

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
Stayed 1 night in Nov 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Medio

Razoável
Stayed 2 nights in Sep 2021

6/10 Okay

Vanessa

Traveled with family
Disliked: Cleanliness

Razoável

Deixamos a chave na recepção para que fosse realizada a arrumação e troca das toalhas , mas isso não ocorreu. O café da manhã é fraquinho, o bolo estava seco e queimado embaixo. Pelo valor da diária esperava mais.
Stayed 2 nights in Sep 2021

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Nossa estadia foi muito boa e tranquila. Aproveitamos muito as piscinas com nossa filha e todos os funcionários foram atenciosos e gentis com a gente!
Stayed 2 nights in Jan 2021

8/10 Good

Adna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor estadia de Águas.

Tudo perfeito! Hotel muito bonito, limpo e organizado. Os funcionários, TODOS ELES, são muito prestativos, educados e sempre preocupados em nos fornecer o melhor atendimento. Com destaque a Srta. Fátima e o Sr. Luis, que foram os quais tivemos mais contato. Em nossa oitava visita a cidade, podemos garantir que o Hotel Portal das Águas é o melhor lugar para se hospedar.
Stayed 3 nights in Jan 2021

10/10 Excellent

Ana Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nota 10!

O Hotel é simples, porém muito aconchegante, com pessoal muito atencioso. Eles estão tomando todos os cuidados em relação ao momento de pandemia. A recepção foi excelente, os quartos tem camas confortáveis apesar do layout simples, atende muito bem. Roupas de cama e toalhas muito limpas, quarto muito limpo, halls e lugares comum muito bem limpos. Café da manhã com bastante variedade de frutas, sucos, bolos e pães. Fiz esse passeio em familia, com uma criança de 4 anos. Eles tem copinha para esquentar leite, disponibilizam frutas para as crianças terem um lanchinho. A tarde havia uma mesa com chá e café, bem como alguns biscoitinhos e água saborizada bem fresquinha. Parabéns ao time do Hotel, certeza que voltaremos!
Stayed 2 nights in Nov 2020

10/10 Excellent

ELIANA M. GUERRA LIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!!!

Foi realmente tranquilo, muito organizado, limpeza impecável, excelente café da manhã, ótima localização, minhas filhas gostaram muito das piscinas.
Stayed 2 nights in Nov 2020

8/10 Good

Gleizze

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Avalio o hotel como bom, o quarto embora pequeno acomodou bem as 3 pessoas. O Wi-Fi não funciona em iPhone e não tem TV a cabo. Cama confortável e boas piscinas. O café da manhã poderia ser melhor, mas é satisfatório.
Stayed 3 nights in Nov 2020