Hotel ROC Illetas & SPA

4.0 star property
Family fun on the beach, with outdoor pool, near Puerto Portals Marina

Choose dates to view prices

Photo gallery for Hotel ROC Illetas & SPA

View from property
Poolside bar
Down comforters, in-room safe, desk, blackout drapes
Breakfast and dinner served, ocean views
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Paseo Illetas 62, Illetas, Calvia, Mallorca, 7181
  • Place, Illetas Beach
    ‪2 min walk‬
  • Place, Cala Mayor Beach
    ‪3 min drive‬
  • Place, Puerto Portals Marina
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪20 min drive‬

Room options

Double Room, Balcony, Partial Sea View

8.2 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Sea View, Oceanfront (Balcony)

8.4 out of 10
Very good
(24 reviews)
  • 247 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 Bedroom, Sea View

8.6 out of 10
Excellent
(20 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Premium Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Partial Sea View (1 Adult + 1 Child)

  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Partial Sea View (2 Adults + 1 Child)

  • 215 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Double Room, Sea View, Oceanfront (1 Adult + 1 Child)

  • 247 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Sea View, Oceanfront (2 Adults + 1 Child)

  • 247 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Premium Double Room, Sea View (1 Adult + 1 Child)

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (1 Adult + 1 Child)

  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View (2 Adults + 2 Children)

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 1 Child)

  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (3 Adults + 2 Children)

  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View (4 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Superior Double Room, Balcony, Annex Building

8.4 out of 10
Very good
(22 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room, Balcony, Annex Building (1 Adult + 1 Child)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Balcony, Annex Building (2 Adults + 1 Child)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Calvia

Located in Illetas within a short walk of Illetas Beach, Hotel ROC Illetas & SPA is within 2 miles (3 km) of other popular sights such as Cala Mayor Beach. This 120-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Illetas Beach - 2 min walk - 0.1 miles
  • Cala Comptesa - 8 min walk - 0.4 miles
  • Real Golf Bendinat - 17 min walk - 0.9 miles
  • Cala Mayor Beach - 3 min drive - 1.4 miles
  • Puerto Portals Marina - 5 min drive - 2.7 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Son Costa-Son Fortesa Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 26 min drive

Restaurants

  • ‪Purobeach Illetas - ‬1 min walk
  • ‪Balneario de Illetas - ‬5 min walk
  • ‪Nanai Beach - ‬11 min walk
  • ‪Bon Sol Beach Restaurant - ‬5 min walk
  • ‪Sorrento's Illletas - ‬6 min walk

About this property

Hotel ROC Illetas & SPA

Family fun on the beach, with outdoor pool, near Puerto Portals Marina
Hotel ROC Illetas & SPA features a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is EUR 20 per day, and there's also a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 24-inch flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and bathrobes. Furnished balconies, espresso makers, and safes are also standard. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Illetas has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include sports massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Covered self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed optional equipment fee is a deposit for pool towels and is charged per towel. The deposit is refunded at check-out when pool towels are returned. Pool towels are changed once per week at no charge, and additional changes are available for EUR 1 per change.

Renovations and closures

This property is closed from November 9 2025 to March 11 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 1 year old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for EUR 6.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night
  • Spa fee: EUR 25

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Roc Illetas
Hotel Roc Illetas Playa
Hotel Roc Playa
Hotel Roc Playa Illetas
Illetas Playa
Playa Illetas
Roc Illetas Playa
Roc Illetas
Hotel Roc
Hotel Roc Illetas
Hotel ROC Illetas SPA
Hotel ROC Illetas & SPA Hotel
Hotel ROC Illetas & SPA Calvia
Hotel ROC Illetas & SPA Hotel Calvia

Frequently asked questions

Is a free cancellation option available at Hotel ROC Illetas & SPA?

Hotel ROC Illetas & SPA offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Hotel ROC Illetas & SPA?

This hotel is situated in Illetas within a short 5-minute walk of Illetas Beach. You'll also find Port of Palma de Mallorca and Cala Mayor Beach within a short drive.

Is there parking available at Hotel ROC Illetas & SPA?

Yes, covered parking is offered for EUR 20 per day.

Is there a spa available at Hotel ROC Illetas & SPA?

Illetas is the hotel's spa and services include beach massages, sports massages, reflexology, and couples treatments.

Does Hotel ROC Illetas & SPA have a casino at the property?

No, Hotel ROC Illetas & SPA doesn't have a casino.

Is there an indoor pool at Hotel ROC Illetas & SPA?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel ROC Illetas & SPA good for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and an ocean-view restaurant.

Are there hot tubs at Hotel ROC Illetas & SPA?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel ROC Illetas & SPA have a restaurant that serves breakfast?

Yes, Hotel ROC Illetas & SPA serves breakfast each morning for a surcharge from its restaurant.

Does Hotel ROC Illetas & SPA allow pets to stay for free?

No, pets aren't allowed at Hotel ROC Illetas & SPA.

Does Hotel ROC Illetas & SPA have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel ROC Illetas & SPA?

The closest major airport to Hotel ROC Illetas & SPA is Palma de Mallorca Airport (PMI), which is 14.6 mi away (26 minutes by car).

Are there rooms with balconies at Hotel ROC Illetas & SPA?

Yes, every guestroom at Hotel ROC Illetas & SPA comes with a furnished balcony with some featuring ocean views.

Hotel ROC Illetas & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ebelin

Traveled with group, Traveled with partner
Liked: Amenities
I wish they had parking. They only have 6 parking spots
Stayed 6 nights in Jul 2025

6/10 Okay

Jacquelin

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
I thought the location was good and it did have amazing ocean views! I loved the vibe of the hotel just really needs to be updated and kept up clean.
Stayed 5 nights in Sep 2025

4/10 Poor

Emma

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We were really disappointed with our stay here. From the start, no one offered to help us with our bags, even though we were two girls struggling with a lot of luggage. We had to maneuver the cart down a ramp ourselves. To make things worse, we were given the wrong directions to our room, which resulted in us unloading everything off the cart and carrying it down a full flight of stairs since the cart didn’t fit in the elevator. On top of that, we had paid for parking but were met with attitude from staff when they didn’t actually have a spot available for us. The room itself just okay, the mini fridge wasn’t stocked, the shower had no door and sprayed so aggressively that water went all over the bathroom, and there were clear signs of mold. Room service was equally disappointing, with food that simply wasn’t good. The location is nice but the hotel is dated Overall, this stay was frustrating from start to finish and definitely not worth the price. We wouldn’t return or recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shay-Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Abdallah

Stayed 1 night in Sep 2025

6/10 Okay

kat

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The view and amenities were great but our room was average. The hot water for the shower didn’t work and the air conditioning was not strong so our room was warm. On top of that, our room smelled a bit of mildew.
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por dónde empezar? Desde que llegamos nos sentimos muy bienvenidas. En nuestro primer día, conocimos a David, Miguel, Anthony, Moha, y los dos Carlos. Instantáneamente nos hicieron sentir como si fuéramos amigos de siempre. Todos fueron muy atentos y cariñosos. El hotel está hermoso pero lo que hace a ROC Illetas espectacular son los empleados. Con decir que hasta lloramos al despedirnos de todos nuestros nuevos amigos. No cabe duda que pronto regresaremos.
Stayed 4 nights in Sep 2025

8/10 Good

Danika

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Loved the views from the room and the access to the sea and beach from the hotel. The breakfast was amazing as well! We had some trouble with the friendliness of the staff - some at the desk were very friendly and others were not at all but we were always able to get the help we needed in the end with just a little bit of stress. Would still stay again!
Stayed 4 nights in Aug 2025

6/10 Okay

J

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Mallorca. The staff was friendly and the views were stunning. The spa services were great. The small downsides of the hotel include; the pools were cold and there are limited chairs around the pool, the ocean was quite rough where you can access it from hotel and we had little ants in our room. Other than that we loved our stay. The hotel is in a great location with mini markets/restaurants nearby and a 2€ bus ride into downtown Palma.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chloe

Stayed 2 nights in Jul 2025

6/10 Okay

ali

Traveled with group
Liked: Property conditions & facilities
The biggest redeeming quality of this hotel is the outdoor facilities and the swimming cove. The beds in the main building were comfortable and the room was pretty clean but I’ve never stayed in a louder hotel in my life. You can hear all of your neighbor’s conversations and it sounded like people above us were moving furniture every night. Fire alarm went off at 2am as well. AC in room was decent. Went through 6 key cards in 3 days due to them not working as well. (We are aware they can’t be near phones or magnets.) Breakfast was great. The $35 dinner buffet was okay but not great. Overall was okay for a first trip to Mallorca, but would stay at a neighboring hotel next time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Serdar

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel a little, restaurants around the hotel are limited. Hotel bar needs to improve cocktails. Room and the facility is clean. Our room was specious. Pools are enough, see is nice. You can take a bus to central locations. Breakfast was good. I plan to go again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel that I ever have tried, recommend it to everyone , breakfast buffet and dinner buffet are the best.
Stayed 2 nights in Aug 2025

8/10 Good

Jayaprakash, Lewisville

Stayed 2 nights in Aug 2025

6/10 Okay

Yu Lay Nwe, Toronto

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel has nice view to the sea with access to the beach. They should provide free water bottles. There are only two or three restaurants near by and a small mini market. Most of the furnitures inside the hotel area are old. Parking spots are very small so if you have regular size car it is difficult to park. Pillows are very uncomfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Eibhlin, New City

Stayed 4 nights in Aug 2025

2/10 Terrible

Raluca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fabulous, safe spot. Lovely little coves and beaches, plus mini-markets, restaurants etc. Staff seemed dissatisfied, bar reception. Breakfast staff absolutely appalling to the point of shouting at guests for removing dirty plates that should have been cleared to sit down. Food was chaotic and cooked often cold, but all else, great. Suspect there is an under-staffing issue there
Stayed 4 nights in Jul 2025

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Stayed here for a few nights in between European cities, which was nice to sit and enjoy the beach. Bus was super convenient into Palma, right outside the hotel. Breakfast buffet had decent selection and was nice to not have to go offsite for this meal. Pool area was nice and family friendly. Although they say reserving chairs is prohibited, people had their towels out bright and early reserving chairs. It is nearly impossible to get chairs by the pool/beach so be prepared. Service was very slow at the restaurants onsite, and staff at the pool bar wasn't very inviting. Rooms definitely need to be updated but did the job.
Stayed 3 nights in Jul 2025

6/10 Okay

Kelsey

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Pictures are extremely deceiving, very outdated, room 2.5 star at best. The price you pay is solely for the view of the BonSol hotel & lower deck area. No parking providing and no staff aside from front desk.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all enjoyed our stay here. We were in awe of the room and the view. Loved being able to jump into the ocean right from the hotel. The staff was incredibly friendly and very helpful. 10/10 stay, would come again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of food options. Transportation is hard unless you’re renting a car. Other than that, great stay.
Stayed 3 nights in Jul 2025