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Aparthotel

The Reef Retreat

4.0 star property
Aparthotel with free parking, near Palm Cove Beach
VIP Access

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Photo gallery for The Reef Retreat

Dining
Outdoor spa tub
Superior Suite (Spa) | View from room
Superior Suite (Spa) | Private kitchen | Mini-fridge, microwave, stovetop, toaster
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Barbecue grill
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪1 min walk‬
  • Clifton Beach
    ‪6 min drive‬
  • Trinity Beach
    ‪11 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪29 min drive‬
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Room options

View all photos for Suite, 1 Bedroom

3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Standard Spa Suite

3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Studio Standard Spa Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Studio | 3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Studio

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 1249 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Suite (Spa)

Superior Suite (Spa) | 3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Superior Suite (Spa)

  • 485 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Mini-fridge, microwave, stovetop, toaster

Standard Studio Suite (Spa)

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 4 Twin Beds

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | 3 bedrooms, blackout drapes, iron/ironing board, free WiFi

3 Bedroom Townhouse

  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Escape Package - Standard Spa

3 bedrooms, blackout drapes, iron/ironing board, free WiFi

Escape Package - Standard Spa

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cairns

Located in Palm Cove within a short stroll of Palm Cove Beach, The Reef Retreat is within a 15-minute drive of Skyrail Rainforest Cableway Station. This 32-room, 4-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Palm Cove Beach - 1 min walk - 0.0 miles
  • Clifton Beach - 6 min drive - 3.1 miles
  • Kewarra Beach - 7 min drive - 3.3 miles
  • Trinity Beach - 11 min drive - 6.0 miles
  • Skyrail Rainforest Cableway Station - 15 min drive - 9.4 miles

Getting around

  • Redlynch Station - 20 min drive
  • Cairns Intl. Airport (CNS) - 26 min drive

Restaurants

  • ‪Numi - ‬3 min walk
  • ‪Trinity Beach Tavern - ‬10 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach
At The Reef Retreat, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. There's free parking, and an airport shuttle (available 24 hours) for AUD 27 per person one-way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a library, a terrace, and laundry facilities.
Each apartment is air-conditioned and features 3 bedrooms. Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a microwave, a stovetop, and a ceiling fan. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per day
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

Frequently asked questions

Are free cancellation options available at The Reef Retreat?

The Reef Retreat provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Reef Retreat?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at The Reef Retreat on Aug 15, 2025 start from $222.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Reef Retreat?

This aparthotel is situated in Palm Cove within a short 12-minute walk of Palm Cove Beach and also 11 minutes on foot from Vie Spa Palm Cove. You'll also find Clifton Beach and Kewarra Beach within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does The Reef Retreat feature a casino?

No, The Reef Retreat doesn't have a casino.

Is there an indoor pool at The Reef Retreat?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about The Reef Retreat?

Couples staying at this aparthotel will appreciate amenities like an outdoor pool plus some apartments include jetted bathtubs and kitchens.

Are there hot tubs at The Reef Retreat?

Yes, this aparthotel has a spa tub.

Does The Reef Retreat feature a restaurant that includes a breakfast menu?

No, The Reef Retreat doesn't have a restaurant that serves breakfast.

Does The Reef Retreat allow pets to stay free of charge?

No, pets aren't allowed at The Reef Retreat.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from The Reef Retreat?

The closest major airport to The Reef Retreat is Cairns Intl. Airport (CNS), which is 15.8 mi away (26 minutes by car).

Are there rooms with balconies at The Reef Retreat?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy garden or pool views.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 476 reviews
Rating 8 - Good. 163 out of 476 reviews
Rating 6 - Okay. 36 out of 476 reviews
Rating 4 - Poor. 14 out of 476 reviews
Rating 2 - Terrible. 2 out of 476 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

ankita

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very very very average… not at all kids friendly… the pools were dirty as a drain .. they dont bother cleaning pools .. in fact me and my husband caught covid since we have come back from this place … the room was not cleaned at all … the floor was super dirty … and the man at reception was super aged to complain.. i dont think it people with kids should be at this place … their unhygienic measures costed me to have COVID
Stayed 4 nights in Apr 2025

6/10 Okay

Shay-lee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pimjai

Liked: Cleanliness, room comfort

Lovely setting

The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Felt like i was deep in the jungle with all the trees and the room was massive.
Stayed 6 nights in Oct 2024

10/10 Excellent

Demi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Stayed 2 nights in Oct 2024

10/10 Excellent

Jess

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older rooms but great size
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaak

Traveled with partner
Liked: Amenities
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecylia

Traveled with partner
This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

6/10 Okay

Jorge

Stayed 6 nights in Jun 2024

8/10 Good

Claire, Cincinnati

Traveled with family
Liked: Cleanliness, amenities
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy. The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort

Reef retreat excellent value.

Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Stayed 11 nights in May 2024

6/10 Okay

Helen

Good location

The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Stayed 2 nights in May 2024

8/10 Good

Selvan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, room comfort

Business Trip - Sales Rep Stay

Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

6/10 Okay

Kinjal

Traveled with partner
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024