Novotel Cairns Oasis Resort

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Relax by the pool surrounded by lush greenery and palm trees.
Relax in a spacious room with a large bed, a wooden headboard, and a nightstand with a lamp and remote control.
Relax in style with comfortable seating and dining areas amidst lush greenery and a scenic view.
Relax by the pool surrounded by a sandy beach and lounge chairs.
Enjoy a refreshing drink at the hotel bar, where guests can sit and relax with a view of the pool and landscaped garden.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Night Markets
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

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Room options

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(26 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(18 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Novotel Cairns Oasis Resort is within a 5-minute walk of Cairns Esplanade and within 15 minutes of other popular attractions like Cairns Night Markets. This 4.5-star hotel welcomes guests with 314 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Cairns Aquarium - 3 min walk - 0.2 miles
  • Cairns Esplanade - 3 min walk - 0.2 miles
  • Cairns Night Markets - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Cairns Convention Centre - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Luxury hotel with a fitness center and a 24-hour front desk
Novotel Cairns Oasis Resort features an outdoor pool, a children's pool, and a gym. Self parking is available for AUD 12 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AUD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Is free cancellation available at Novotel Cairns Oasis Resort?

Novotel Cairns Oasis Resort provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of Novotel Cairns Oasis Resort?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You'll also find Reef Fleet Terminal and Cairns Performing Arts Centre less than a mile away.

Is parking available on site at Novotel Cairns Oasis Resort?

Yes, covered parking is offered for AUD 12 per night. Accessible parking is also available for guests.

Does Novotel Cairns Oasis Resort feature a casino at the property?

No, Novotel Cairns Oasis Resort doesn't have a casino.

Will I find an indoor pool at Novotel Cairns Oasis Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Novotel Cairns Oasis Resort?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Novotel Cairns Oasis Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Cairns Oasis Resort have a restaurant with a breakfast menu?

Yes, Novotel Cairns Oasis Resort serves buffet breakfast for a surcharge each morning at Moku.

Will Novotel Cairns Oasis Resort allow pets to stay for free?

No, pets aren't allowed at Novotel Cairns Oasis Resort though service animals are welcome.

Does Novotel Cairns Oasis Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Cairns Oasis Resort?

The closest major airport to Novotel Cairns Oasis Resort is Cairns Intl. Airport (CNS), which is 4 mi away (12 minutes by car).

Can I book a room with a balcony at Novotel Cairns Oasis Resort?

Yes, every guestroom at Novotel Cairns Oasis Resort comes with a balcony with some featuring pool or mountain views.

Does Novotel Cairns Oasis Resort offer wedding services?

There are wedding services available at Novotel Cairns Oasis Resort if that's in your vacation plans.

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 700 reviews
Rating 8 - Good. 216 out of 700 reviews
Rating 6 - Okay. 59 out of 700 reviews
Rating 4 - Poor. 24 out of 700 reviews
Rating 2 - Terrible. 7 out of 700 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely beautiful, the room was great. Bed was very comfortable. The only problem was the bar fridge doesnt get cold at all. The property itself is very well taken care of, always nice and clean. Housing keeping staff were amazing always asking if we needed anything. The food in the restaurant was fantastic!! Best steak ive ever had. It was a little strange that you dont get table service in the restaurant, you have to go outside to the bar to order food. The pool is really nice, but we were very disappointed that we paid for a pool view room and didn't get it. But over all we had a great holiday at this beautiful resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hospitable and great place for families, and a nearby walk to restaurants and the seashore.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shane David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip, could walk everywhere, kids loves the pool and activities and the breakfast was awesome.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in Cairns and our Novatel stay was excellent
Stayed 5 nights in Apr 2025

8/10 Good

Anish, Porirua

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent for families with kids. Hotel does need a revamp / renovation. Bathroom room paint peeling off due to moisture and water seeping out from the shower as tile slope for drain was not inclined much. A/c stoped working on the last night, it was hot an muggy. Tried to call the reception no answer but have mentioned this upon check out. They did apologise.
Stayed 9 nights in Apr 2025

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, sandy beach and pool bar
Stayed 7 nights in Apr 2025

8/10 Good

Prue

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and friendly staff made for a great stay. New roller blinds would just made the rooms extra clean feeling
Stayed 6 nights in Apr 2025

10/10 Excellent

cristina Daza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities
After initial check in only to be told our room was not ready. They will let us know when it is. Over an hour later and asking 3 times, they advised room still is not ready. Eventually gave us another room. By the pool day 3 and tables were filthy. Asked a bar attendant for a cloth to clean them. Was hand a cloth. Wouldn't have been so annoying if 3 staff weren't standing there talking. We'll clean the tables for you. Overall a good place and can only hope our stay was a few off days for staff.
Stayed 3 nights in Apr 2025

8/10 Good

Aimee

Stayed 6 nights in Apr 2025

8/10 Good

Charles

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful and couldn't help you enough. The pool area, whilst extremely kid friendly, was still able to cater for adults with a good bar area. Getting a lounge around the pool, can be challenging with people just leaving towels on the lounge for hours at time to reserve them, when someone else could have been using them. Sometimes you just have to move the towels and use the lounge. Rooms are a good size, and all conveniently located to the pool. We were in a family group with adult children and grandchildren, it proved the ideal resort for us. The breakfast was also good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with kids. The pool is magnificent , with the sandy beach. Swim up bar is a bonus. It’s great you can order food even at the swim up bar. The resort staff very helpful and very friendly. The breakfast buffet is excellent, so much to chose from . The lady who is greeting you is super lovely. Rooms are clean and perfect for a good night sleep beds are extra comfortable. Everything is wonderful in this hotel so close to the esplanade like 5 min walk. Only issue I had, the let the public to walk in and swim in the pool, by 10 am there was no available chairs and most people who reserved the sun beds had their own towels from outside I even asked one of them they told me they can just walk in while the paying customers don’t get a sunbed, while I paid over $200 for a night. Due to the public traffic on Saturday the pool was hectic. They need to respect the customers and close the public out who just wish to walk in for a swim. Otherwise I loved the resort would return again
Stayed 6 nights in Apr 2025

4/10 Poor

Pauline

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was like staying in a motel room from the 80's. Chipped tiles, mold around the tub.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and guest spaces. Local walking to supermarket and access to tours. Short taxi from the airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia Elizabeth

Stayed 3 nights in Mar 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, will stay again. All staff were lovely and helpful. Buffet breakfast had lots of options.
Stayed 3 nights in Mar 2025

8/10 Good

Tracey

Stayed 2 nights in Mar 2025

10/10 Excellent

Alfred Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately with cyclone Alfred we lost the first 4days at Novotel
Stayed 14 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to amenities
Stayed 3 nights in Mar 2025

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area close to everything on the esplanade
Stayed 5 nights in Mar 2025

10/10 Excellent

Dale, Edmotnon

Liked: Cleanliness, staff & service, property conditions & facilities
The Joel has been updated and the rooms are spacious. The bed was comfortable. It was in walking distance of top tourist attractions and lots of restaurants.
Stayed 6 nights in Mar 2025

10/10 Excellent

ROYAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Arben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025