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Bay Village Tropical Retreat & Apartments

3.5 star property
Hotel with free parking, steps from Cairns Esplanade

Choose dates to view prices

Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, sun loungers
View from property
Suite, 1 Bedroom | Private kitchenette | Fridge, coffee/tea maker
Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
227 Lake Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Central Shopping Centre
    ‪16 min walk‬
  • Reef Fleet Terminal
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

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Room options

View all photos for Family Room

View from room

Family Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

7.6 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1184 sq ft
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 904 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Room

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom Apartment

  • Sleeps 7
  • 2 Twin Beds, 1 Twin Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Studio Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

About the neighborhood

Cairns

Located in Cairns North, Bay Village Tropical Retreat & Apartments is adjacent to Cairns Esplanade and within a mile (2 km) of other popular sights like Cairns Central Shopping Centre. This 3.5-star hotel has 82 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Base Hospital - 2 min walk - 0.1 miles
  • Cairns Central Shopping Centre - 16 min walk - 0.9 miles
  • Esplanade Lagoon - 16 min walk - 0.9 miles
  • Reef Fleet Terminal - 3 min drive - 1.1 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Sushi Train North Cairns - ‬8 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Bay Village Tropical Retreat & Apartments

Hotel with free parking, steps from Cairns Esplanade
Guests of Bay Village Tropical Retreat & Apartments enjoy features like an outdoor pool, free WiFi in public areas, and a library. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 29.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Are free cancellation options available at Bay Village Tropical Retreat & Apartments?

Bay Village Tropical Retreat & Apartments offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on Aug 1, 2025 start from $106.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Bay Village Tropical Retreat & Apartments?

This hotel is situated in Cairns North within a short 3-minute walk of Cairns Esplanade and also 17 minutes on foot from Cairns Central Shopping Centre. You'll also find Cairns Esplanade Charles Street Parkland and Muddy's Playground less than a mile away.

Is there parking available at Bay Village Tropical Retreat & Apartments?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Bay Village Tropical Retreat & Apartments include a casino?

No, Bay Village Tropical Retreat & Apartments doesn't have a casino.

Is there an indoor pool at Bay Village Tropical Retreat & Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Bay Village Tropical Retreat & Apartments a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Bay Village Tropical Retreat & Apartments have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bay Village Tropical Retreat & Apartments feature a restaurant that includes a breakfast menu?

Yes, Bay Village Tropical Retreat & Apartments serves continental breakfast each morning for a surcharge from its restaurant.

Does Bay Village Tropical Retreat & Apartments allow pets to stay for free?

No, pets aren't allowed at Bay Village Tropical Retreat & Apartments though service animals are welcome.

Are there connecting rooms at Bay Village Tropical Retreat & Apartments?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Bay Village Tropical Retreat & Apartments?

The closest major airport to Bay Village Tropical Retreat & Apartments is Cairns Intl. Airport (CNS), which is 3.6 mi away (6 minutes by car).

Can I book a room with a balcony at Bay Village Tropical Retreat & Apartments?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or resort views.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 718 reviews
Rating 8 - Good. 313 out of 718 reviews
Rating 6 - Okay. 92 out of 718 reviews
Rating 4 - Poor. 31 out of 718 reviews
Rating 2 - Terrible. 18 out of 718 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast and dinner in the evening were excellent - the best i have had. Staff were extremely helpful and Marco went out of his way to book tours for us while we had a swim - even delivered the paperwork to the door of our apartment.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excelleent
Stayed 1 night in Apr 2025

10/10 Excellent

Dayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balinese flavour close to Cairns Hospital

We had hoped to postpone our stay by a week but found that the cancellation policy kicked in almost three days before we were due to arrive and there was no recourse to changing dates. Fortunately, rather than sacrifice the 100% cost, we were able to work things so we could make use of the night. We enjoyed a first class meal at the attached Balinese Restaurant with a delicious menu and fast, friendly and professional service. We had a studio room with a kitchenette with a microwave and essentials for self-catering if desired. Although the decor may be considered dated, the room was spotless and the beds were comfortable with no road noise from outside. There is a medium sized swimming pool in the centre of the two-story complex. There is limited secure parking. The location is ideal for those needing to be close to Cairns Hospital and nearby medical services. It is also handy to other restaurants and a block from the Esplanade.
Stayed 1 night in Jan 2025

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Warren

Business traveler
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Thank you, Jennifer, for going above and beyond for your guests!
Stayed 1 night in Nov 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jan

We needed to be close to the hospital and it’s nice to walk to the esplanade
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark Jan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was more secure parking as I worry about the vehicle parked in streets. Doesn’t feel safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Nice pool. The rooms were very clean and had great amenities; even shaving cream. The staff were very welcoming. We stayed six nights over two weeks. They stored our extra luggage and my medical supplies. We could not have picked a better place!
Stayed 1 night in Nov 2024

8/10 Good

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Harm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024

6/10 Okay

Anne, Burdell

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024

6/10 Okay

Peter

Business traveler, Traveled with family
Great restaurant, large rooms.
Stayed 2 nights in Oct 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024

8/10 Good

mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is nice and location is good, a bit noisy in early morning when gardener came to work during our stay Not happy with the $50 security deposit not yet refund after nearly 3 weeks, contacted the resort 2 times, still not happening
Stayed 3 nights in Aug 2024

8/10 Good

Amie

Stayed 4 nights in Aug 2024

6/10 Okay

Wendy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned daily! Ceiling fan in bedroom faulty
Stayed 4 nights in Sep 2024

8/10 Good

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Staff were friendly My shower was a bit average...
Stayed 3 nights in Aug 2024

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