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Crystalbrook Vincent

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Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Promenade Master | View from room
Promenade Master | Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Daily cooked-to-order breakfast for a fee
Luxury
4.5 star property
9.2

Wonderful

Riverside retreat under Story Bridge

Panoramic river views stretch from the rooftop pool across Brisbane's waterfront district. Inside, artsy rooms feature celebrity portraits and windows framing the Story Bridge. Complimentary bicycles invite exploration along the riverside promenade with excellent restaurants and bars.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5 Boundary Street, Brisbane, QLD, 4000
  • Place, Howard Smith Wharves
    ‪1 min walk‬
  • Place, Waterfront Brisbane
    ‪12 min walk‬
  • Place, Brisbane Showgrounds
    ‪15 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Promenade

Promenade | View from room

Promenade

8.4 out of 10
Very good
(13 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

9.6 out of 10
Exceptional
(18 reviews)
  • River view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

9.2 out of 10
Wonderful
(34 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River Master

River Master | Premium bedding, minibar, in-room safe, desk

River Master

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River Master Balcony

River Master Balcony | Living area | 55-inch Smart TV with cable channels, pay movies

River Master Balcony

  • River view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Brisbane

Located in Brisbane Central Business District, Crystalbrook Vincent is adjacent to Howard Smith Wharves and within a mile (2 km) of other popular sights like Brisbane Showgrounds. This 166-room, 4.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Howard Smith Wharves - 1 min walk - 0.0 miles
  • Story Bridge - 3 min walk - 0.2 miles
  • Waterfront Brisbane - 12 min walk - 0.7 miles
  • Brisbane Showgrounds - 15 min walk - 0.8 miles
  • Roma Street Parkland - 2 min drive - 0.8 miles

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Felons Brewing Co - ‬2 min walk
  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Betty's Burgers - ‬1 min walk
  • ‪Bisou Bisou - ‬5 min walk
  • ‪The Rivershed - ‬5 min walk

About this property

Crystalbrook Vincent

At Crystalbrook Vincent, guests enjoy features like an outdoor pool, a 24-hour gym, and a rooftop terrace. Self parking is available for AUD 50 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and free use of bicycles.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, espresso makers, and safes.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 50 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; AUD 21 to 39 for adults and AUD 12 to 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Mews

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 12 kids stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 21 to 39 for adults, and AUD 12 to 14 for children
  • Secured self parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Frequently asked questions

Is a free cancellation option available at Crystalbrook Vincent?

Crystalbrook Vincent provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Crystalbrook Vincent?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Vincent on May 10, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Crystalbrook Vincent?

This hotel is situated in Brisbane Central Business District within a short 14-minute walk of Queen Street Mall and also 17 minutes on foot from Brisbane City Hall. You'll also find Suncorp Stadium and XXXX Brewery within a short drive.

Is parking available on site at Crystalbrook Vincent?

Yes, secured parking is offered for AUD 50 per night with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does Crystalbrook Vincent have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a poolside bar at this hotel.

Does Crystalbrook Vincent include a casino on the premises?

No, Crystalbrook Vincent doesn't have a casino.

Will I find an indoor pool at Crystalbrook Vincent?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is Crystalbrook Vincent good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Crystalbrook Vincent?

No, there isn't a spa tub at this hotel.

Does Crystalbrook Vincent feature a restaurant that includes a breakfast menu?

Yes, Crystalbrook Vincent serves a cooked-to-order breakfast for a surcharge each morning at Mews.

Does Crystalbrook Vincent allow pets to stay free of charge?

No, pets aren't allowed at Crystalbrook Vincent.

Are there connecting rooms at Crystalbrook Vincent?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crystalbrook Vincent?

The closest major airport to Crystalbrook Vincent is Brisbane Airport (BNE), which is 10.5 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Crystalbrook Vincent?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and garden views.

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 755 reviews
Rating 8 - Good. 124 out of 755 reviews
Rating 6 - Okay. 43 out of 755 reviews
Rating 4 - Poor. 24 out of 755 reviews
Rating 2 - Terrible. 13 out of 755 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pat

Stayed 1 night in Jan 2026

8/10 Good

Alexia

Stayed 3 nights in Jan 2026

10/10 Excellent

Kim, Ocean Grove

Liked: Cleanliness, amenities, property conditions & facilities
Location- perfect! This place is amazing. Friendly staff. Great room. Spacious with awesome views. Comfortable bed. Bathroom great. Pool was lovely with a magnificent view over the city and river.
Our room. Even though we faced the pub and restaurants, it was quiet.
Not a bad view
Chillin by the pool
Stayed 3 nights in Jan 2026

10/10 Excellent

Jen

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Kylie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing at this hotel! The room was beautiful the bed comfy and the shower wonderful. Great location, zero complaints.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

michael

Stayed 1 night in Jan 2026

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Room was lovely and big with a great view! Pool was a highlight. Get in early to find a lounge! 3 staff were lovely - Dutch, Colombian and Chilean! The three of them went out of their way to help, and made the stay really lovely. The same cant be said for the Australian front desk staff who needs a lesson in being friendly. The area is wonderful; i had the best time walking around, along the river, and enjoying the restaurants at HSW.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandra

Clean room, reception had lovely smell. Food was lovely x great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice location
Stayed 2 nights in Dec 2025

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Great stocked bar. Lovely spacious room. Excellent service. A bit loud at night but great location
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
I’m a frequent traveller and this is the best service I’ve had in a long time! I travelled alone with my 1 year old and the staff were so kind and accommodating. The room and pool were perfect. We were only supposed to stay one night but extended our stay as we didn’t want to leave. We will be back for sure!
Stayed 1 night in Dec 2025

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and view (river). Staff were super friendly and helpful. In room dining options fantastic. Excellent choice for our staycation.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room comfy bed and great included breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Aleisha

Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

6/10 Okay

Sarah, Singapore

Traveled with group
Liked: Cleanliness, staff & service
Near restauarants and City Cat ferry stops. Easy boardwalk stroll to the city centre. The room was nice, river view room was worth it. Lighting was a bit dark. Most annoyingly the pool bar was closed on Monday and Tuesday which was a big reason why I chose the hotel! Really frustrating.
Stayed 2 nights in Dec 2025

10/10 Excellent

DEREK

Stayed 4 nights in Dec 2025

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Not worth the money. The pool can only comfortably fit about 8 people. We couldn’t use the pool in the afternoon and couldn’t order a coffee to our room in the afternoon. It’s ok but definitely nothing luxurious about this property
Stayed 1 night in Dec 2025

4/10 Poor

Darren

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We stayed 2 nights and were put in a wheelchair room . we were told it was a bigger room but werw not told the room facilities were not the same as what we has booked . Super noisy as well Saturday night with rooftop bar patrons using lifts till late in the night
Stayed 2 nights in Dec 2025

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