4/10 Poor
Emma
Business traveler
Oct 31, 2025
The room was lovely and the receptionist at check in was wonderful. The whole experience was let down by a member of staff in the restaurant at breakfast, I was looking to grab what I thought was a boiled egg ( not realising it was the egg station as there was no signage). The waiter must have assumed I was going to try and cook myself an egg and aggressively asked me ‘what I was doing’ and very directly informed me that it wasn’t an area for people to help themselves. I felt very very uncomfortable and embarrassed as I was dining alone. The gentleman was clearly stressed and overworked but no excuse to make me feel completely humiliated in front of other diners. Could have been done with a bit more discretion so I wasn’t left feeling like a naughty child.
Emma
Stayed 1 night in Oct 2025































