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Promenade Hotel Bintulu

3.5 star property

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Photo gallery for Promenade Hotel Bintulu

A modern restaurant with a long counter, multiple tables, and a marble floor.
A multi-story hotel with a modern design, featuring balconies and large windows.
A modern hotel room with a large flat-screen TV mounted on the wall, a seating area with a bench, and a single orange chair.
A hotel room with two beds, a desk, a TV, and a mirror.
A spacious lobby with a marble reception desk, modern lighting fixtures, and a high ceiling with hanging decorations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Place, Assyakirin Commerce Square
    โ€ช11 min walkโ€ฌ
  • Place, Wisma Bintulu
    โ€ช13 min walkโ€ฌ
  • Place, Taman Tumbina Bintulu
    โ€ช2 min driveโ€ฌ
  • Airport, Bintulu (BTU)
    โ€ช19 min driveโ€ฌ

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 224 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 232 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a seating area with a chair, a nightstand with a lamp, and a patterned carpet.

Executive Suite

  • City view
  • 509 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior King Room

A hotel room with a bed, bedside table, lamp, chair, desk, and a small table with a flower arrangement.

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a bed, bedside table, lamp, chair, desk, and a small table with a flower arrangement.

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite King

Minibar, in-room safe, desk, soundproofing

Executive Suite King

  • Sleeps 2
  • Free WiFi

About the neighborhood

Bintulu

Promenade Hotel Bintulu places you within a leisurely stroll of Assyakirin Commerce Square and Wisma Bintulu. This 3.5-star hotel has 183 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Assyakirin Commerce Square - 11 min walk - 0.6 miles
  • Wisma Bintulu - 13 min walk - 0.7 miles
  • Taman Tumbina Bintulu - 2 min drive - 1.1 miles
  • Kelab Golf Bintulu - 2 min drive - 1.8 miles
  • Tanjung Batu Beach - 4 min drive - 1.6 miles

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • โ€ชFarley Cafe Corner - โ€ฌ2 min walk
  • โ€ชMomoyo - โ€ฌ1 min walk
  • โ€ชOrkid Barbecue House - โ€ฌ3 min walk
  • โ€ชThe Wok Chef - โ€ฌ2 min walk
  • โ€ชSCR Bintulu Sentral - โ€ฌ1 min walk

About this property

Promenade Hotel Bintulu

Guests of Promenade Hotel Bintulu enjoy access to free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with an airport shuttle at scheduled times for MYR 50 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and wedding services.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and laptop-compatible safes are also standard.

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8.0 out of 10, Very Good, 129 reviews
$53 nightly
The price is $60
Jun 29 - Jun 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PMโ€”-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is a free cancellation option available at Promenade Hotel Bintulu?

Promenade Hotel Bintulu offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Promenade Hotel Bintulu?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Promenade Hotel Bintulu on Jul 11, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Promenade Hotel Bintulu?

This hotel is located in Bintulu, a short 11-minute walk from Assyakirin Commerce Square and also 19 minutes on foot from Taman Tumbina Bintulu. You'll also find Tanjung Batu Beach and Pasar Utama Bintulu within a short drive.

Is there parking available at Promenade Hotel Bintulu?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, RV/bus/truck parking is also available.

Does Promenade Hotel Bintulu feature a casino on the premises?

No, Promenade Hotel Bintulu doesn't have a casino.

Will I find an indoor pool at Promenade Hotel Bintulu?

No, there is no indoor pool at this hotel.

Is Promenade Hotel Bintulu a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at Promenade Hotel Bintulu?

No, there isn't a spa tub at this hotel.

Does Promenade Hotel Bintulu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Bintulu serves breakfast for a surcharge at Peppers Cafe.

Will Promenade Hotel Bintulu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Bintulu.

Are there connecting rooms at Promenade Hotel Bintulu?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Promenade Hotel Bintulu?

The closest major airport to Promenade Hotel Bintulu is Bintulu (BTU), which is 11.6 mi away (17 minutes by car).

Are there rooms with balconies at Promenade Hotel Bintulu?

No, you won't find guestrooms with balconies at Promenade Hotel Bintulu.

Does Promenade Hotel Bintulu have a wedding venue?

Take advantage of the wedding venue at Promenade Hotel Bintulu if you plan to say "I do" during your trip.

Promenade Hotel Bintulu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 163 reviews
Rating 8 - Good. 67 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 5 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is acceptable except for the buffet breakfast ( poor) and the location ( traffic congestion and loud noise).
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leong Sze

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohd safwan zaki

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveler

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking ๐Ÿšญ hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

JONGYOUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ฃผ๋ณ€ ํŽธ์˜ ์‹œ์„ค๊ณผ ํ˜ธํ…” ํŽธ์˜ ์‹œ์„ค์ด ์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

JONGYOUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
๊ฐ€๊นŒ์šด ํŽธ์˜ ์‹œ์„ค.
Stayed 14 nights in Feb 2026
Verified

6/10 Okay

Sang shop

Liked: Cleanliness, staff & service
Disliked: Amenities
๊ฐœ๋ฏธ๊ฐ€ ์žˆ์–ด์š”
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

hideaki

Liked: Cleanliness, staff & service, amenities
ๅฎขๅฎคใฏๆธ…ๆฝ”ใงใ€ใ‚นใ‚ฟใƒƒใƒ•ใŒ่ฆชๅˆ‡ใงใ—ใŸใ€‚
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์•„์ฃผ ํŽธ์•ˆํ•˜๊ณ  ์ข‹์•˜์–ด์š”
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์กฐ์‹์ด ์•„์ฃผ ๋ง›์žˆ์—ˆ๊ณ , ์ˆ™์†Œ๋„ ๊น”๋”ํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021