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Promenade Hotel Bintulu

3.5 star property
Hotel in Bintulu with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Promenade Hotel Bintulu

Reception
Breakfast area
Exterior
Executive Suite | Minibar, in-room safe, desk, soundproofing
Executive Suite | Living area | 32-inch LCD TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

View in a map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Place, Assyakirin Commerce Square
    ‪8 min walk‬
  • Place, Tanjung Batu Beach
    ‪4 min drive‬
  • Place, The Spring
    ‪5 min drive‬
  • Airport, Bintulu (BTU)
    ‪19 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 224 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 232 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 509 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2

About the neighborhood

Bintulu

Promenade Hotel Bintulu places you within a leisurely stroll of Assyakirin Commerce Square and Wisma Bintulu. This 3.5-star hotel has 183 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Assyakirin Commerce Square - 8 min walk - 0.5 miles
  • Taman Tumbina Bintulu - 18 min walk - 1.0 mile
  • Tanjung Batu Beach - 4 min drive - 1.4 miles
  • Pasar Utama Bintulu - 5 min drive - 2.7 miles
  • The Spring - 5 min drive - 2.5 miles

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • ‪Farley Cafe Corner - ‬2 min walk
  • ‪Korean Restaurant Hanwoori - ‬1 min walk
  • ‪SCR Bintulu Sentral - ‬1 min walk
  • ‪Ayam Penyet RIA - ‬1 min walk
  • ‪Orkid Barbecue House - ‬3 min walk

About this property

Promenade Hotel Bintulu

Hotel in Bintulu with a 24-hour front desk and a restaurant
Guests of Promenade Hotel Bintulu enjoy access to free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with an airport shuttle at scheduled times for MYR 50 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free newspapers, laundry facilities, and wedding services.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and laptop-compatible safes are also standard.

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 17 reviews
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Nov 14 - Nov 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is a free cancellation option available at Promenade Hotel Bintulu?

Promenade Hotel Bintulu offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Promenade Hotel Bintulu?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Promenade Hotel Bintulu on Nov 19, 2025 start from $51.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Promenade Hotel Bintulu?

This hotel is located in Bintulu, a short 11-minute walk from Assyakirin Commerce Square and also 19 minutes on foot from Taman Tumbina Bintulu. You'll also find Tanjung Batu Beach and The Spring within a short drive.

Is there parking available at Promenade Hotel Bintulu?

Yes, self parking is offered for free at the hotel. Though parking is limited, RV/bus/truck parking is also available.

Does Promenade Hotel Bintulu feature a casino on the premises?

No, Promenade Hotel Bintulu doesn't have a casino.

Will I find an indoor pool at Promenade Hotel Bintulu?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Promenade Hotel Bintulu?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a bar.

Does Promenade Hotel Bintulu have a hot tub?

No, there isn't a spa tub at this hotel.

Does Promenade Hotel Bintulu feature a restaurant that includes a breakfast menu?

Yes, Promenade Hotel Bintulu serves breakfast for a surcharge at Peppers Cafe.

Will Promenade Hotel Bintulu allow pets to stay for free?

No, pets and service animals aren't allowed at Promenade Hotel Bintulu.

Are there connecting rooms at Promenade Hotel Bintulu?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Promenade Hotel Bintulu?

The closest major airport to Promenade Hotel Bintulu is Bintulu (BTU), which is 11.6 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Promenade Hotel Bintulu?

No, at Promenade Hotel Bintulu, there aren't any guestrooms that list a balcony.

Does Promenade Hotel Bintulu have a wedding venue?

Take advantage of the wedding venue at Promenade Hotel Bintulu if you plan to say "I do" during your trip.

Promenade Hotel Bintulu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 57 out of 147 reviews
Rating 8 - Good. 67 out of 147 reviews
Rating 6 - Okay. 18 out of 147 reviews
Rating 4 - Poor. 5 out of 147 reviews
Rating 2 - Terrible. 0 out of 147 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheng Yang

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Traveled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveler
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Kien Ping

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Chin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Chang Hao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

wong

Stayed 1 night in Sep 2020