Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel with a bar connected to the convention center in Bergamo

Choose dates to view prices

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Spa
Privilege, Double Room, 1 Double Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bidet
Lobby
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
  • Via XX Settembre
    ‪6 min walk‬
  • Humanitas Gavazzeni Hospital
    ‪11 min walk‬
  • Piazza Vecchia
    ‪2 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪4 min drive‬

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Room options

Privilege, Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(20 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Bergamo

Located in Stazione, Mercure Bergamo Centro Palazzo Dolci is adjacent to Centro Congressi Giovanni XXIII and within a 5-minute walk of Largo Porta Nuova. This 88-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a gym. Centrally located in Bergamo, the hotel is connected to the convention center, and a short walk from Piazza Matteotti and Cantoniera della Presolana.

What's nearby

  • Via XX Settembre - 6 min walk - 0.4 miles
  • Humanitas Gavazzeni Hospital - 11 min walk - 0.6 miles
  • Piazza Vecchia - 2 min drive - 1.1 miles
  • Papa Giovanni XXIII Hospital - 3 min drive - 1.8 miles
  • Gewiss Stadium - 3 min drive - 1.6 miles

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪Grom - ‬2 min walk
  • ‪King Istanbul - ‬3 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Vox Caffe - ‬1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Pet-friendly hotel with a bar connected to the convention center in Bergamo
Renovated in 2022, Mercure Bergamo Centro Palazzo Dolci offers a gym, free WiFi in public areas, and spa services. Transportation is made easy with a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 26-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 13 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 10 to March 31 in accordance with national or local laws.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is free cancellation available at Mercure Bergamo Centro Palazzo Dolci?

Mercure Bergamo Centro Palazzo Dolci offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on Jul 20, 2025 start from $111.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Bergamo Centro Palazzo Dolci?

This hotel is situated in Stazione, just steps from Centro Congressi Giovanni XXIII, and within a 10-minute walk of Largo Porta Nuova and Via XX Settembre. You'll also find Matris Domini Monastery and Piazza Pontida less than a mile away.

Is parking available on site at Mercure Bergamo Centro Palazzo Dolci?

Yes, there is electric car charging and bicycle parking available.

Does Mercure Bergamo Centro Palazzo Dolci feature a casino on the premises?

No, Mercure Bergamo Centro Palazzo Dolci doesn't have a casino.

Will I find an indoor pool at Mercure Bergamo Centro Palazzo Dolci?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Bergamo Centro Palazzo Dolci?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and a smart TV.

Does Mercure Bergamo Centro Palazzo Dolci have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Bergamo Centro Palazzo Dolci have a restaurant with a breakfast menu?

Yes, Mercure Bergamo Centro Palazzo Dolci serves a full breakfast for a surcharge each morning at L'Accademia.

Will Mercure Bergamo Centro Palazzo Dolci allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Bergamo Centro Palazzo Dolci for a fee of EUR 13 per pet, per night.

Does Mercure Bergamo Centro Palazzo Dolci have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Bergamo Centro Palazzo Dolci?

The closest major airport to Mercure Bergamo Centro Palazzo Dolci is Bergamo Orio al Serio Airport (BGY), which is 4.9 mi away (19 minutes by car). Another top airport is Linate Airport (LIN), which is around 24.9 mi away.

Are there rooms with balconies at Mercure Bergamo Centro Palazzo Dolci?

No, you won't find guestrooms with balconies at Mercure Bergamo Centro Palazzo Dolci.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 426 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Hang U

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight arrived from Bergamo airport past midnight, only 10 mins to get an Uber to the hotel but it is on the pricey side €42 for a short journey but considering not having to drag my luggage all the way to Milan, that was an ideal solution. The hotel staff was very helpful with late check in. Room was extremely spacious and modern. Perfect temperature without me having to adjust the air conditioning. Comfy bed and not too noisy despite being on the second floor. Upon checking out and before heading to the station for my train, I could really benefit from the use of restroom but they have not got one available at the lobby area nor the restaurant area, according to staff, it is under renovations which is a bit of shame as this has let down the score slightly. Would have love to use their spa facilities next time when I visit again. Overall, really lovely stay and close proximity to central Bergamo.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very near to the airport bus so it was very easy to get from the airport. As it is on a direct bus route to the Citta Alta access to there was easy. Staff were helpful; we were able to store our luggage due to a late flight and to borrow umbrellas. We will stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, handy for the station and shops and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Oswaldo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Stayed 3 nights in Nov 2024

10/10 Excellent

Vahid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable!

Helpful staff, clean, comfortable, I will try it again!
Stayed 1 night in Sep 2024

10/10 Excellent

KELSEA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the train station. Restaurant Vox in the same building as the hotel was phenomenal. Older building but they maintained it well and kept it very clean. Only complaint was that the air conditioning only worked if a window was open - that may have been user error but that was the only way we could figure it out. Additionally, the windows have no screens (perhaps that’s a European thing) so we were scared to let bugs in if the windows were left open Otherwise it was great, would recommend.

10/10 Excellent

Varun

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Cobarlen

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

pauline

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bergamo stay

Overnight stay from airport. Hotel was central and all facilities were excellent.
Stayed 1 night in Jul 2024

8/10 Good

ENRICO P

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the Citta Alta.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dominic

Disliked: Property conditions & facilities
Don’t stay here. May as well have slept rough on the street. Noisy, aircon doesn’t work, just 26 degrees in the room. go somewhere else
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent - on the airport bus route and close to the railway station if you plan excursions to Brescia for example. It’s on a street with a number of restaurants but also has the option of room service. The rooms are modern and spacious, comfortable and very clean. Numerous options for breakfast - everything you could want in the excellent buffet. I would recommend the hotel without reservation talking about the hotel alone. However it is worth knowing that there is a space across the road 100 metres away which for one day during my stay had an open air rock concert from about 9pm to midnight. The hotel’s double glazing did not keep out the thumping bass and my room was on that side of the hotel. It’s not obvious when those evening rock concerts are going to happen so I suggest specifying a room away from the main road. None of this is the hotel’s fault but it was frustrating for one night not knowing when the music would stop.
Stayed 4 nights in Jun 2024

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elsa, Montgomery

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and supportive.
Stayed 7 nights in May 2024

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024