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Deluxe Volcán

5.0 star property
Luxury lodge with a full-service spa, near "The Hands of God" Holy Water Baths

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Photo gallery for Deluxe Volcán

Electric kettle
Exterior
Premium bedding, down comforters, Tempur-Pedic beds
Smart speakers
Premium bedding, down comforters, Tempur-Pedic beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

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Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
  • Place, Church of the Virgin of the Holy Water
    ‪5 min drive‬
  • Place, Banos Central Market
    ‪5 min drive‬
  • Place, Sebastian Acosta Park
    ‪5 min drive‬

Room options

View all photos for Luxury Suite, Mountain View

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View

  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down comforters, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Baños de Agua Santa

Deluxe Volcán places you within 3 miles (5 km) of popular attractions like Church of the Virgin of the Holy Water and piQchur Mirador Photo Park. This 4-room, 5-star lodge has free breakfast, a full-service spa, and free in-room WiFi.
View more Lodges in Baños de Agua SantaOpens in a new window

What's nearby

  • Volcano Watching - 4 min drive - 1.2 miles
  • Church of the Virgin of the Holy Water - 5 min drive - 1.4 miles
  • Banos Central Market - 5 min drive - 1.4 miles
  • Sebastian Acosta Park - 5 min drive - 1.4 miles
  • Caverna Sigsi Huayco - 5 min drive - 1.7 miles

Getting around

  • Ambato Station - 50 min drive

Restaurants

  • ‪Leprechaun - ‬5 min drive
  • ‪La Parrilla Steak House - ‬5 min drive
  • ‪Honey coffee & tea - ‬4 min drive
  • ‪Aromé - ‬5 min drive
  • ‪Cafeteria Colibri - ‬4 min drive

About this property

Deluxe Volcán

Luxury lodge with a full-service spa, near "The Hands of God" Holy Water Baths
Guests of Deluxe Volcán enjoy access to a full-service spa, spa treatment rooms, and laundry facilities. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. This luxury lodge also has a garden.
Guests can stay connected with free WiFi. Tempur-Pedic beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Patios, dining areas, and private yards are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:00 AM

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for USD 15 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 35 lbs per pet
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the lodge at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Frequently asked questions

What can I see close to Deluxe Volcán?

This lodge is located in Baños de Agua Santa, close to Banos Central Market, Sebastian Acosta Park, and El Refugio Spa Garden. You'll also find Piscinas El Salado Thermal Bath and Chocolate Magic Factory within a short drive.

Is there parking available at Deluxe Volcán?

No, this lodge doesn't offer parking.

Is there a spa at Deluxe Volcán?

Refugio Spa Garden is the lodge's spa and services include hot stone massages, deep-tissue massages, mud baths, and couples treatments.

Does Deluxe Volcán include a casino at the property?

No, Deluxe Volcán doesn't have a casino.

Is there an indoor pool at Deluxe Volcán?

No, there is no indoor pool at this lodge.

Is Deluxe Volcán good for couples?

There are many amenities for couples at this lodge, including in-room massages as well as a full-service spa and proposal/romance packages.

Are there hot tubs at Deluxe Volcán?

No, but this lodge does have a steam room.

Does Deluxe Volcán have a restaurant with a breakfast menu?

Deluxe Volcán offers free cooked-to-order breakfasts each morning though there is no restaurant.

Will Deluxe Volcán allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Deluxe Volcán for a fee of USD 15 per pet, per stay.

Are there connecting rooms at Deluxe Volcán?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at Deluxe Volcán?

Yes, every guestroom at Deluxe Volcán comes with a patio with some featuring mountain views.

Deluxe Volcán Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Hanssel

Traveled with partner
Liked: Cleanliness, amenities
The staff Eric was super nice and attentive, the view was spectacular and breathtaking. What we didnt like was that some doors have gaps in them and bugs would come inside. Aside from that everything was amazing.
Stayed 1 night in Oct 2025

8/10 Good

Jhoan

Liked: Cleanliness, staff & service, property conditions & facilities
Since locatio, amazing views, soectacu
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

6/10 Okay

Chloe

Traveled with partner
Liked: Cleanliness
Deluxe Volcan is located up a steep hill about 10 minutes from Banos centre. The views are incredible but it’s important to be aware of the steep drive. The units are well made and functional. Good shower and comfortable bed. However the units/rooms are basic and very cold. Our bath did not work either. Staff were kind and helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Edwin

Stayed 3 nights in May 2025

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast options were very limited. They give you 3 options to choose from but only one options is worth it.The bed was very spacious confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience
Stayed 1 night in Aug 2025

10/10 Excellent

Stefanie Kendra

Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean.
Stayed 1 night in Apr 2025

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water temperature in the rooms does not regulate well, extremely hot then will go to extremely cold. The area above the city is beautiful, breakfast was excellent, beds are comfortable. You need transportation to get into town.
Stayed 3 nights in Apr 2025

10/10 Excellent

srinivas, lithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

BOLIVAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Great place, Great view, excelent service
Stayed 1 night in Jan 2025

6/10 Okay

Canan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2024

8/10 Good

ITALIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is secluded and peaceful with nice views from the city of Baños, the staff, therapeutic massage and breakfast are enough to make you feel on top of the world. I gave this place a 9 out of 10, for the only reason that if you have difficulty walking you must in advanced suggest to get a lower level room, and perhaps it will also give you a better city view. The transportation is simple and arranged ahead of time with the help from the receptionist at the office, with the taxi fee that is not included of course. This is a beautiful romantic and peaceful getaway , a place you must visit in your lifetime!

10/10 Excellent

Stevie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here a couple nights on the Baños portion of our Ecuador trip and were really impressed with the service and of course the amazing view! The manager is very helpful and always assisted us bringing things up and down the stairs. There was an assortment of things in the mini bar to purchase which was convenient. The bed is very comfortable and the blinds make it dark enough to sleep in after a night out on the town. The jet tub is wonderful, perfect place to relax and admire the view. Also, you are served homemade breakfast in a basket each morning - super cute. The only down sides are that the power will go out and if it’s after midnight they can’t run the compressors (which makes sense). Also, the hot water is inconsistent. However these inconveniences don’t take away from the overall experience. If I’m ever in Baños again I would certainly stay again. A beautiful and unique experience!
Stayed 2 nights in Nov 2024

8/10 Good

vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise level during night was annoying. No closet. No place to put bags. No restaurant. View excellent. Nice location. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo Lane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

10/10 Excellent

Selvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024