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Sangay Spa Hotel

Property class: 3.5
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Front of property
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Exterior
Breakfast, lunch and dinner served
Breakfast meal

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
  • Place, Church of the Virgin of the Holy Water
    ‪5 min walk‬
  • Place, Banos Central Market
    ‪7 min walk‬
  • Place, Sebastian Acosta Park
    ‪7 min walk‬
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Room options

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial | Desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Suite

Plaza Sangay Suite | Desk, free WiFi, bed sheets

Plaza Sangay Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble | Desk, free WiFi, bed sheets

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial | Desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Baños de Agua Santa

Sangay Spa Hotel places you next to Termas de la Virgen and within a 10-minute walk of Church of the Virgin of the Holy Water. This 66-room, 3.5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • Termas de la Virgen - 1 min walk - 0.0 miles
  • Church of the Virgin of the Holy Water - 5 min walk - 0.3 miles
  • Banos Central Market - 7 min walk - 0.4 miles
  • Sebastian Acosta Park - 7 min walk - 0.4 miles
  • The Magic Village - 10 min walk - 0.6 miles

Getting around

  • Ambato Station - 49 min drive

Restaurants

  • ‪Aromé - ‬8 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Cherusker Cervecerìa Artesanal Alemana - ‬8 min walk
  • ‪The Magic Bean - ‬2 min walk

About this property

Sangay Spa Hotel

At Sangay Spa Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 36-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and desks. Change of towels is available on request.
An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Are free cancellation options available at Sangay Spa Hotel?

Sangay Spa Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Sangay Spa Hotel?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Sangay Spa Hotel on Apr 27, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sangay Spa Hotel?

Located steps from Termas de la Virgen, this hotel is in Baños de Agua Santa, and within a 10-minute walk of Sebastian Acosta Park and Banos Central Market. You'll also find Chocolate Magic Factory and The Magic Village less than a mile away.

Is there a spa at Sangay Spa Hotel?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body scrubs, mani/pedis, and massages.

Does Sangay Spa Hotel feature a casino on the premises?

No, Sangay Spa Hotel doesn't have a casino.

Will I find an indoor pool at Sangay Spa Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Sangay Spa Hotel have a restaurant that serves breakfast?

Yes, Sangay Spa Hotel serves breakfast for a surcharge from its restaurant.

Does Sangay Spa Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sangay Spa Hotel for a fee of USD 10 per pet, per night.

Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 266 reviews
Rating 8 - Good. 54 out of 266 reviews
Rating 6 - Okay. 19 out of 266 reviews
Rating 4 - Poor. 10 out of 266 reviews
Rating 2 - Terrible. 7 out of 266 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Poul

Stayed 2 nights in Dec 2025

8/10 Good

Aya

Liked: Staff & service
Nice average hotel, staff is great and room view on the waterfall is amazing! Except that I wasn’t able to enjoy the view given rooms are so close to each others and workers kept working in the area, so wasn’t able to have privacy without closing curtains! Rooms are not clean from inside, got some insects 🐜 and there were no AC so smell noisy
Stayed 1 night in Dec 2025

8/10 Good

MARIA ELINA, CHICAGO

Stayed 1 night in Dec 2025

10/10 Excellent

Geovanny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities
Super nice room amenities, helpful and friendly staff (spoke English) across from the falls and public hot spa. Banos is a surprisingly nice town to visit! It looks like some great hiking in the surrounding mountains.
Stayed 1 night in Oct 2025

10/10 Excellent

Rinat, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, great spa.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose, Annandale

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Banos

Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Leoner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in all aspects.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rajesh, Bay Point

Stayed 4 nights in Sep 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deidrika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

CORINNE

Stayed 1 night in Jul 2025

10/10 Excellent

Leny

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Stefany

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, amenities
Everything, breackfast includes the best
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, good food and staff was amazing.
Stayed 3 nights in May 2025

8/10 Good

Vasudevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Frazer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice option in town.

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
Stayed 2 nights in Apr 2025

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