Novotel Bangkok Platinum

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Bangkok

Choose dates to view prices

Photo gallery for Novotel Bangkok Platinum

Enjoy meals with a panoramic city view in this spacious dining area, featuring comfortable seating for all.
Experience the Novotel's sleek, curved glass facade in the heart of the city.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofa and armchairs.
Relax in style with a comfortable seating area and city views from our rooftop lounge.
Relax by the rooftop pool with a stunning city view, surrounded by lounge chairs and a seating area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Bangkok

Located in Bangkok City Centre, Novotel Bangkok Platinum is next to popular attractions like Pratunam Market and Platinum Fashion Mall. This 5-star hotel has 288 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Bangkok, and also a short walk from CentralWorld Shopping Complex and Siam Square.

What's nearby

  • Pratunam Market - 2 min walk - 0.1 miles
  • Platinum Fashion Mall - 2 min walk - 0.1 miles
  • CentralWorld Shopping Complex - 9 min walk - 0.5 miles
  • Erawan Shrine - 9 min walk - 0.5 miles
  • Siam Paragon Mall - 12 min walk - 0.7 miles

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪ยำแซ่บ - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk

About this property

Novotel Bangkok Platinum

Luxury hotel with 2 restaurants connected to a shopping center in Bangkok
Guests of Novotel Bangkok Platinum enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Dining areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

Is a free cancellation option available at Novotel Bangkok Platinum?

Novotel Bangkok Platinum provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Bangkok Platinum?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on Aug 31, 2025 start from $127.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Novotel Bangkok Platinum?

This hotel is situated in Bangkok City Centre, just steps from Pratunam Market and Platinum Fashion Mall, and within a short walk of CentralWorld Shopping Complex. You'll also find Siam Square and Siam Paragon Mall less than a mile away.

Is parking available on site at Novotel Bangkok Platinum?

Yes, self parking is offered for free at the hotel.

Is a spa located at Novotel Bangkok Platinum?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Novotel Bangkok Platinum include a casino on the premises?

No, Novotel Bangkok Platinum doesn't have a casino.

Is there an indoor pool at Novotel Bangkok Platinum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Novotel Bangkok Platinum?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Novotel Bangkok Platinum?

No, this hotel doesn't have a spa tub.

Does Novotel Bangkok Platinum feature a restaurant that includes a breakfast menu?

Yes, Novotel Bangkok Platinum has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Bangkok Platinum allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Bangkok Platinum.

Does Novotel Bangkok Platinum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Bangkok Platinum?

The closest major airport to Novotel Bangkok Platinum is Don Mueang Intl. Airport (DMK), which is 15.2 mi away (32 minutes by car). Another top airport is Suvarnabhumi Intl. Airport (BKK), which is located 19.5 mi away (35-minute drive).

Are there rooms with balconies at Novotel Bangkok Platinum?

No, you won't find guestrooms with balconies at Novotel Bangkok Platinum.

Does Novotel Bangkok Platinum have a wedding venue on site?

Take advantage of the wedding venue at Novotel Bangkok Platinum if you plan to say "I do" during your trip.

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chong Kung

Stayed 4 nights in May 2025

8/10 Good

POH WOON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in hotel. Good location to access major malls. Personally feel , hotel should provide daily basic toiletries items daily during our stay. Instead of requesting every day.
Stayed 3 nights in May 2025

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinent
Stayed 4 nights in Apr 2025

10/10 Excellent

SHIRRINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Stayed 6 nights in Apr 2025

10/10 Excellent

SUAN CHEOK

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. We returned for a reason because we enjoyed the hotel and the employees. We paid for the room on Expedia and when we checked in they told us that everything was paid only needed one thousand baht per night for deposit. To my surprise checking my credit card balance I was charged for the room again for 36,000 Baht I told them that they charged me twice they acknowledged that they overcharged me and they would refund my money. Today at checkout still not refunded they stated that it would be 2 weeks atleast to get refunded This is not acceptable and now charged for foreign transaction and interest on my account this should not happen to be charged again for the room I am very disappointed in this matter.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

NARESH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

ZIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangkok Trip

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly and helpful staff. Serve good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Ong

Stayed 3 nights in Mar 2025

8/10 Good

Nitin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Jacqueline

Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great buffet breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Siew Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and easy access to amenities
Stayed 3 nights in Mar 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
This is a great, conveniently located hotel in the Siam region of Bangkok. Two BTS stations are close by, making it easy to get around the city. Central World shopping centre is a few minutes walk away. This is a fantastic shopping centre with an array of shops and places to eat. The hotel itself is good and has a great rooftop bar. The hotel is a 4 star hotel, I would say the room I had wasn't the best 4 star hotel room I've ever had. But then for the price, I was particularly bothered and I was out every day exploring.
Stayed 3 nights in Mar 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025