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Posada el Refugio

2.5 star property

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Photo gallery for Posada el Refugio

A tropical garden with thatched umbrellas and a view of a body of water.
A tropical landscape with a clear view of the sea, surrounded by dense greenery and a few structures.
A covered balcony with a tiled floor and a railing, overlooking a scenic landscape.
A room with two beds covered in green mosquito nets, wooden furniture, and a tiled floor.
A room with a bed under a blue canopy, wooden flooring, a door, and a wall-mounted light fixture.

Reviews

2.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
Avenida 3 entre Calle 34 y 36, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Fort of San Felipe
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Habitacion Sencilla con una cama matrimonial

A single bed with a wooden headboard, a nightstand with drawers, and a white bedspread.

Habitacion Sencilla con una cama matrimonial

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion con cama King size con aire acondicionado

A bedroom with a wooden headboard, a bed with a patterned bedspread, a nightstand with a phone, and a wall-mounted air conditioner.

Habitacion con cama King size con aire acondicionado

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Triple con cama matrimonial y una individual con aire acondicionado

A room with two beds, a wall-mounted air conditioner, and a colorful floral artwork.

Habitacion Triple con cama matrimonial y una individual con aire acondicionado

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado

A room with two beds, green walls, and a mural of a tropical scene.

Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado)

A room with two beds covered in green mosquito nets, wooden furniture, and a tiled floor.

Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado)

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, Posada el Refugio is next to popular attractions like Laguna Bacalar Ecological Park and Lake Bacalar. This 15-room hotel has in-room conveniences like dining areas, coffee makers, and TVs.

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.1 miles
  • Lake Bacalar - 2 min walk - 0.1 miles
  • Ecopark Bacalar - 2 min walk - 0.1 miles
  • Fort of San Felipe - 11 min walk - 0.6 miles
  • Municipal Spa of Bacalar - 19 min walk - 1.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬10 min walk
  • ‪La Playita - ‬9 min walk
  • ‪Finisterre Cocina Mediterranea - ‬8 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min walk
  • ‪Las Miches De La 1 - ‬5 min walk

About this property

Posada el Refugio

Guests of Posada el Refugio have access to free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can assist with tours/tickets and access to locker space.
Guests can expect to find 32-inch TVs with cable channels. Bathrooms offer rainfall showers, free toiletries, and bidets. Other amenities include dining areas, coffee makers, and ceiling fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Posada el Refugio Hotel
Posada el Refugio Bacalar
Posada el Refugio Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Posada el Refugio?

Posada el Refugio offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do around Posada el Refugio?

This hotel is situated in Mario Villanueva Madrid, just steps from Laguna Bacalar Ecological Park and Lake Bacalar. You'll also find Fort of San Felipe and Zócalo less than a mile away.

Is there parking available at Posada el Refugio?

Yes, uncovered self parking is offered for free at the hotel.

Does Posada el Refugio feature a casino at the property?

No, Posada el Refugio doesn't have a casino.

Is there an indoor pool at Posada el Refugio?

No, there is no indoor pool at this hotel.

Is Posada el Refugio a good place to stay for couples?

Amenities at this hotel that appeal to couples include a rainfall showerhead and private picnics.

Are there hot tubs at Posada el Refugio?

No, there isn't a spa tub at this hotel.

Does Posada el Refugio have a restaurant with a breakfast menu?

No, Posada el Refugio doesn't have a restaurant that serves breakfast.

Does Posada el Refugio allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Posada el Refugio for a fee of MXN 50 per accommodation, per stay.

Are there connecting rooms at Posada el Refugio?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Posada el Refugio?

The closest major airport to Posada el Refugio is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.5 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 21 mi away.

Are there rooms with balconies at Posada el Refugio?

No, there aren't any guestrooms with balconies at Posada el Refugio.

Posada el Refugio Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Yuri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en estancia

El lugar tenía poca luz en la zona del Lobby, las instalaciones estaban sucias desordenadas y descuidadas, eso me dio desconfianza de las habitaciones, NO ARRIESGUE A MI FAMILIA…y tuvimos que salir de ahí inmediatamente….
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Emma

Stayed 1 night in Dec 2021