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BoaBoa Bacalar

2.5 star property
Lakefront hotel in Bacalar with spa services

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Photo gallery for BoaBoa Bacalar

Falcon | Minibar, in-room safe, free WiFi, bed sheets
Toucan | Minibar, in-room safe, free WiFi, bed sheets
Iguana | Terrace/patio
Iguana | Terrace/patio
Deer | Minibar, in-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Place, Fort of San Felipe
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪67 min drive‬

Room options

View all photos for Hummingbird

Hummingbird | Minibar, in-room safe, free WiFi, bed sheets

Hummingbird

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Iguana

Iguana | Minibar, in-room safe, free WiFi, bed sheets

Iguana

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Armadillo

Armadillo | Minibar, in-room safe, free WiFi, bed sheets

Armadillo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deer

Deer | Minibar, in-room safe, free WiFi, bed sheets

Deer

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Toucan

Toucan | Minibar, in-room safe, free WiFi, bed sheets

Toucan

  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Monkey

Monkey | Minibar, in-room safe, free WiFi, bed sheets

Monkey

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Turtle

Turtle | Minibar, in-room safe, free WiFi, bed sheets

Turtle

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Heron

Heron | Minibar, in-room safe, free WiFi, bed sheets

Heron

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Falcon

Falcon | Minibar, in-room safe, free WiFi, bed sheets

Falcon

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Jaguar

Jaguar | Minibar, in-room safe, free WiFi, bed sheets

Jaguar

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Pheasant

Pheasant | Minibar, in-room safe, free WiFi, bed sheets

Pheasant

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Tapir

Tapir | Minibar, in-room safe, free WiFi, bed sheets

Tapir

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Manatee

Manatee | Minibar, in-room safe, free WiFi, bed sheets

Manatee

  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Boa Residence

Boa Residence | Private kitchen | Espresso maker

Boa Residence

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, BoaBoa Bacalar is adjacent to Lake Bacalar and within a 10-minute stroll of Ecopark Bacalar. This 13-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Lake Bacalar - 6 min walk - 0.4 miles
  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
  • Ecopark Bacalar - 11 min walk - 0.6 miles
  • Fort of San Felipe - 4 min drive - 0.9 miles
  • Municipal Spa of Bacalar - 7 min drive - 2.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬11 min walk
  • ‪Las Miches De La 1 - ‬12 min walk
  • ‪Marisqueria El Taco Loco - ‬9 min walk
  • ‪Xoloitzcuintle Bacalar - ‬11 min walk
  • ‪Mistura - ‬12 min walk

About this property

BoaBoa Bacalar

Lakefront hotel in Bacalar with spa services
Guests of BoaBoa Bacalar enjoy free WiFi in public areas, spa services, and express check-out. Free offsite parking is available if you drive. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a terrace, barbecue grills, and a water dispenser.
Guests can expect to find free WiFi. Relax with a rainfall shower. Other standard amenities include minibars, espresso makers, and fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.

Similar properties

Exterior
Hotel CasaBakal - A pie de Laguna - Bacalar
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 177 reviews
$148 nightly
The price is $182
Jan 5 - Jan 6, 2026
Total with taxes and fees
Hotel CasaBakal - A pie de Laguna - Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 300 per pet, per stay
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at BoaBoa Bacalar?

BoaBoa Bacalar offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see around BoaBoa Bacalar?

This hotel is situated in Mario Villanueva Madrid, just steps from Lake Bacalar, and within a 10-minute walk of Laguna Bacalar Ecological Park and Ecopark Bacalar. You'll also find Fort of San Felipe and Municipal Spa of Bacalar within a short drive.

Is there parking available at BoaBoa Bacalar?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is a spa located at BoaBoa Bacalar?

Spa services at the hotel include deep-tissue massages.

Does BoaBoa Bacalar have a casino at the property?

No, BoaBoa Bacalar doesn't have a casino.

Will I find an indoor pool at BoaBoa Bacalar?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at BoaBoa Bacalar?

This lakeside hotel offers many amenities for couples, including in-room massages as well as massages on the beach and proposal/romance packages.

Does BoaBoa Bacalar have a hot tub?

No, there isn't a spa tub at this hotel.

Does BoaBoa Bacalar have a restaurant with a breakfast menu?

BoaBoa Bacalar offers continental breakfast each morning for a surcharge though there is no restaurant.

Will BoaBoa Bacalar allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at BoaBoa Bacalar for a fee of MXN 300 per pet, per stay.

Are there connecting rooms at BoaBoa Bacalar?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from BoaBoa Bacalar?

The closest major airport to BoaBoa Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.8 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 21.3 mi away.

Can I book a room with a balcony at BoaBoa Bacalar?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy lake or garden views.

Does BoaBoa Bacalar have a wedding venue on site?

Take advantage of the wedding venue at BoaBoa Bacalar if you plan to say "I do" during your trip.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 91 out of 116 reviews
Rating 8 - Good. 17 out of 116 reviews
Rating 6 - Okay. 4 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el trato de Anita la recepcionista, siempre atenta y amable a nuestras necesidades. Lo que podría mejorar el hotel es que tienen perritos lo cual es muy agradable pero a veces en el jardín se percibía un olor a pipi del perrito, eso sería lo único a mejorar.
Stayed 3 nights in Aug 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

alain

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Kiarybel

Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassondra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, San Bernardino

Stayed 6 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sterna

Stayed 2 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there! The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway. Definitely recommend staying here, we loved it. Hopefully be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

kerri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick, Lacombe

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024

10/10 Excellent

Dina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariano Eduardo Cuellar

Traveled with partner, Traveled with family
Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024

8/10 Good

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024

8/10 Good

Gabriel

Stayed 3 nights in Jun 2024