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The Surrey Hotel

4.0 star property

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Photo gallery for The Surrey Hotel

An indoor swimming pool with a mural of a surfer on the wall, a glass balustrade, and a multi-level balcony with doors.
An outdoor patio area with tables and wicker chairs, a red umbrella, and a view of a building with a sign that reads "THE SURF HOUSE".
A reception area with a sign above the door, two potted plants, and a tiled roof.
A restaurant with a high ceiling, exposed beams, and a mix of red and green upholstered chairs.
Superior Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Place, Western Springs Stadium
    ‪14 min walk‬
  • Place, Karangahape Road
    ‪3 min drive‬
  • Place, Eden Park
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Two single beds with white linens and black headboards, a bedside table with a phone, and a wall-mounted air conditioning unit.

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 431 sq ft
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road) | Desk, blackout drapes, iron/ironing board, free WiFi

Motel Studio (located across the road)

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A hotel room with a bed, bedside table, and a painting on the wall.

Superior Room, 2 Double Beds

  • Sleeps 2
  • Free WiFi

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The price is $105
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Total with taxes and fees
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About the neighborhood

Auckland

Located in Grey Lynn within a mile (2 km) of Eden Park, The Surrey Hotel is within a few miles (5 km) of other popular sights such as Sky Tower. This 83-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Western Springs Stadium - 14 min walk - 0.8 miles
  • Ponsonby Road - 16 min walk - 0.9 miles
  • Karangahape Road - 3 min drive - 1.6 miles
  • Eden Park - 3 min drive - 1.4 miles
  • Auckland Zoo - 4 min drive - 1.6 miles

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪Smokin Cole - ‬10 min walk
  • ‪Umu Pizza - ‬18 min walk
  • ‪The Kingslander - ‬19 min walk
  • ‪The Ragtime Cafe - ‬18 min walk

About this property

The Surrey Hotel

At The Surrey Hotel, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. Limited parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Quest Ponsonby
Grey Lynn
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
8.0 out of 10, Very Good, 822 reviews
$68 nightly
The price is $79
Jun 29 - Jun 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Surrey Hotel?

The Surrey Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Surrey Hotel?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Jul 27, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Surrey Hotel?

This hotel is situated in Grey Lynn within a short 19-minute walk of Western Springs Stadium and also 16 minutes on foot from Western Springs Lakeside Park. You'll also find Eden Park and Auckland Zoo within a short drive.

Will I be able to park at The Surrey Hotel?

Yes, there is wheelchair-accessible van parking available.

Does The Surrey Hotel feature a casino at the property?

No, The Surrey Hotel doesn't have a casino.

Is there an indoor pool at The Surrey Hotel?

Yes, this hotel has an indoor pool.

Is The Surrey Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at The Surrey Hotel?

No, this hotel doesn't have a spa tub.

Does The Surrey Hotel feature a restaurant that includes a breakfast menu?

Yes, The Surrey Hotel serves a full breakfast for a surcharge each morning at The Surrey Pub.

Does The Surrey Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Surrey Hotel though service animals are welcome.

Are there connecting rooms at The Surrey Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Surrey Hotel?

The closest major airport to The Surrey Hotel is Auckland Intl. Airport (AKL), which is 15.8 mi away (25 minutes by car).

Can I book a room with a balcony at The Surrey Hotel?

Yes, some guestrooms at The Surrey Hotel offer a balcony/patio and may feature garden views.

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 429 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

royden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Lovely staff Nice food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and relaxed staff, funky hotel, amenities well maintained and spotless.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosemary

Liked: Cleanliness
Yes room was very clean and the staff very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christeen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and had everything we needed for our one night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great staff. Handy courtesy van to events at Eden Park, walking distance back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025
Verified

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and the bus to the rugby was amazing - thank you
Stayed 1 night in Sep 2025
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities
I had an enjoyable four night stay at Surrey Hotel in Feb 2026. I had space and convenience which was fantastic. The ever helpful housekeeping staff went out of their way to provide me with coat hangers and a microwave which h was great. Very pleasant surroundings, close to local cafes and public transport. Swimming pool was average. Location in main building across the road and lack of changing facilities meant I only used it once during my stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean & tidy, walking distance to many shops & cafes. Off street parking great too.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at this establishment. Would definitely stay here again
Stayed 1 night in Mar 2025
Verified

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anishea

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was good.
Stayed 1 night in Sep 2025