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Mount Richmond Hotel

4.0 star property

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Photo gallery for Mount Richmond Hotel

Outdoor spa tub
Outdoor pool
Front of property - evening/night
Reception
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Place, Otahuhu Pool and Leisure Centre
    ‪15 min walk‬
  • Place, Flat Rock Reserve
    ‪18 min walk‬
  • Place, Sylvia Park Shopping Center
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

7.6 out of 10
Good
(8 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

8.6 out of 10
Excellent
(33 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout drapes

Economy Room

7.0 out of 10
Good
(22 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Mount Wellington within 2 miles (3 km) of Sylvia Park Shopping Center, Mount Richmond Hotel is within a few miles (5 km) of Middlemore Hospital. This 46-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Otahuhu Pool and Leisure Centre - 15 min walk - 0.8 miles
  • Flat Rock Reserve - 18 min walk - 1.0 mile
  • Sylvia Park Shopping Center - 3 min drive - 1.6 miles
  • Sky Tower - 13 min drive - 9.2 miles
  • Eden Park - 13 min drive - 9.4 miles

Getting around

  • Auckland Westfield Station - 12 min walk
  • Auckland Intl. Airport (AKL) - 21 min drive

Restaurants

  • ‪Vietnam Cafe - ‬9 min walk
  • ‪Lima Bintang - ‬12 min walk
  • ‪Try It Out Restaurant - ‬8 min walk
  • ‪Lime Espresso Bar & Eatery - ‬16 min walk
  • ‪Sam Woo - ‬9 min walk

About this property

Mount Richmond Hotel

Guests of Mount Richmond Hotel enjoy a full-service spa, an outdoor pool, and a gym. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and electric kettles.
An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 10 for adults and NZD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (1,948 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in fee: NZD 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: NZD 50

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 35.0 per day
  • Cribs/infant beds are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 10 for adults and NZD 10 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mount Richmond

Mount Richmond Auckland

Mount Richmond Hotel

Mount Richmond Hotel Auckland

Mount Richmond Hotel Auckland/Mount Wellington

Mount Richmond Hotel Hotel

Mount Richmond Hotel Auckland

Mount Richmond Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at Mount Richmond Hotel?

Mount Richmond Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mount Richmond Hotel?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Mount Richmond Hotel on May 31, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mount Richmond Hotel?

This hotel is situated in Mount Wellington, close to Go Media Stadium, Sylvia Park Shopping Center, and Westfield Manukau City Shopping Centre. You'll also find Dress Smart Outlet Shopping Centre and Ellerslie Racecourse within a short drive.

Will I be able to park at Mount Richmond Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Mount Richmond Hotel?

Mount Richmond Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Mount Richmond Hotel feature a casino on the premises?

No, Mount Richmond Hotel doesn't have a casino.

Will I find an indoor pool at Mount Richmond Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Mount Richmond Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Mount Richmond Hotel?

No, there isn't a spa tub at this hotel.

Does Mount Richmond Hotel have a restaurant that serves breakfast?

Yes, Mount Richmond Hotel serves continental breakfast for a surcharge each morning at Poolside.

Will Mount Richmond Hotel allow pets to stay for free?

No, pets aren't allowed at Mount Richmond Hotel.

Are there connecting rooms at Mount Richmond Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mount Richmond Hotel?

The closest major airport to Mount Richmond Hotel is Auckland Intl. Airport (AKL), which is 8.2 mi away (21 minutes by car).

Can I book a room with a balcony at Mount Richmond Hotel?

No, you won't find guestrooms with balconies at Mount Richmond Hotel.

Does Mount Richmond Hotel offer wedding services?

There are wedding services available at Mount Richmond Hotel if that's in your vacation plans.

Mount Richmond Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 956 reviews
Rating 8 - Good. 327 out of 956 reviews
Rating 6 - Okay. 243 out of 956 reviews
Rating 4 - Poor. 96 out of 956 reviews
Rating 2 - Terrible. 61 out of 956 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

John

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Room facilities were bare minimum. Bond on check in was a pain. Restaurant was minimalistic. Pool and spa were poor.
Stayed 1 night in Feb 2026

8/10 Good

Larrissa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean & staff were lovely but hotel is in a sad state & really needs to be brought up to date
Stayed 6 nights in Feb 2026

8/10 Good

candice

Traveled with family
Liked: Cleanliness
The bed was one of the more comfortable ones I received on my trip. The staff members are extremely helpful and kind. It is a hard area for tourists as it’s mainly an industrial area but overall really enjoyed the stay
Stayed 1 night in Feb 2026

6/10 Okay

Maree

Disliked: Amenities, property conditions & facilities
Yes, but very noisy room with doors banging and stomping on the stairwell
Stayed 3 nights in Feb 2026

6/10 Okay

Deborah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Bed was comfortable but the rest of the room was dirty, falling apart with holes and stains in carpet. Website and Expedia states it was renovated in 2017 but staff stated that was only some of them as they ran out of money. Was looking forward to the spa but decided not to use it as the water looked dirty with floaties in it. Tried to contact expedia to arrange other accommodation but AI bot just made the whole experience worse.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jaimie

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the website definitely need updating by about 30 years. Staff smoking outside our rooms didn’t start off our stay too well. Room 826 was very noisy as the door to entrance, bar/ pool slammed so much the whole room shuddered. This carried on to at least all night till 5am and mostly by staff who seemed to live on site. We rang reception and they apologised and moved the smokers away from room window. We had no milk and no hairdryer which we asked for and they brought to us. Saturday night had a 21st birthday celebration in the room directly next to our rooms followed by some sort of conference that was still going after midnight with about 25 Chinese students all making a whole bunch of noise then about 01.00 they went the their rooms yes through the door next to our rooms. Cockroach’s were found on day one and more found in both mornings of our stay. Once again reported to reception on our check out this morning He apologised and said the owners know about the room problem with noise, and are not prepared to upgrade. Towels had holes, staff did not know how to pour a vodka and soda water and had to find others to help. Very disappointing hotel in fact it should not be described as a hotel at all more of a backpackers place and that is probably doing the backpackers a disservice. Overall this place is not in a fit state to host members of the public and i respectfully suggest you send a representative to stay and then remove it from your system.
Bathroom is in bad condition, although shower was nice.
Holes in towels, that we had to ask for on day 2 of stay.
Only one bedside and no extra bedding, although bed was comfy.
All the crockery and utensils in the room.
Stayed 2 nights in Feb 2026

8/10 Good

Sandrine

Liked: Cleanliness, amenities, property conditions & facilities
clean room, kind staff
Stayed 1 night in Feb 2026

6/10 Okay

neil alexander

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff didnt speak english and struggled
Stayed 3 nights in Dec 2025

8/10 Good

Stevie

Liked: Cleanliness, amenities
Late, last minute booking following flight cancellation and I was at a loose end. Staff were really helpful and the room was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at Mount Richmond Hotel for a week whilst visiting Auckland from overseas. Despite the location being slightly out from Auckland city, it is an easy drive into the city or public transport is available. From the moment we arrived, the young gentleman working reception in the afternoons was very kind and welcoming and extremely helpful, even providing recommendations after we had an issue with our car. The room was spotless, and had everything we needed for our stay. The bed was extremely comfortable allowing for a great night's sleep every night. The hotels facilities, including the pool and spa were excellent and great to use after a long day of sightseeing. Would highly recommend staying here!
Stayed 7 nights in Feb 2026

6/10 Okay

Raewyn

Traveled with family and small children
Staff great, room was ok, meals were very good
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Bernadette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was noisy and cramped. Door handle of bathroom was broken.
Stayed 2 nights in Jan 2026

6/10 Okay

selena

Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
The rooms were a bit tired and could do with some maintenance but they were clean and more than adequate for our stay. Staff were friendly and the pool area was lovely. The bar had a good choice of beverages at very reasonable prices. Would recommend this hotel to others
Stayed 1 night in Jan 2026

4/10 Poor

Ronan

Disliked: Cleanliness
This place is far FAR from a 4 star hotel. The staff is amazing, the rest is not. Bathroom has and smells of mold. The king size bed is 2 smaller beds pushed together like a cruise ship. You can hear everything in your room, doors slamming, people talking in the halls etc. This hotel is 2.5 - 3 stars. I have no idea why Expedia has this at 4 stars. There is a small room with casino slots which was a plus 😎
Stayed 1 night in Jan 2026

10/10 Excellent

Grzegorz

Stayed 1 night in Jan 2026

6/10 Okay

Polly

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 5 nights in Dec 2025

6/10 Okay

Elizebath

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amenities to be improved. Staffs are good and room is clean. But not upto the level of four star.
Stayed 1 night in Dec 2025

6/10 Okay

MAN CHE

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, friendly staff, fresh breakfast and lovely spa pool and ambiance. Thank you!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Stayed 1 night in Dec 2025