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Hotel Grand Chancellor Auckland

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Exterior
Restaurant
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(119 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(41 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(49 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Non Smoking, City View

Family Room, Non Smoking, City View | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, Hotel Grand Chancellor Auckland is adjacent to New Zealand International Convention Centre and within a 5-minute walk of other popular sights like SkyCity Casino. This 191-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Queens Wharf - 13 min walk - 0.7 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk
  • ‪Orbit Restaurant - ‬4 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬4 min walk
  • ‪East - ‬1 min walk

About this property

Hotel Grand Chancellor Auckland

A gym and free WiFi in public areas are features at Hotel Grand Chancellor Auckland. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include 2 bathrooms, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on Jul 28, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Grand Chancellor Auckland?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Auckland Ferry Terminal and Queens Wharf less than a mile away.

Will I be able to park at Hotel Grand Chancellor Auckland?

No, there isn't parking available at the hotel.

Are there luxury amenities available at Hotel Grand Chancellor Auckland?

Yes, some luxury features of this hotel include a restaurant, dry cleaning/laundry service, and a gym.

Does Hotel Grand Chancellor Auckland include a casino at the property?

No, Hotel Grand Chancellor Auckland doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Auckland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Grand Chancellor Auckland?

Couples will appreciate amenities at this hotel, including a pillow menu and a rainfall showerhead in each guestroom, and some feature harbor view.

Does Hotel Grand Chancellor Auckland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Grand Chancellor Auckland feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Grand Chancellor Auckland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Auckland.

Does Hotel Grand Chancellor Auckland have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Grand Chancellor Auckland?

The closest major airport to Hotel Grand Chancellor Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Grand Chancellor Auckland?

No, there aren't any guestrooms at Hotel Grand Chancellor Auckland that offer a balcony.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 858 out of 1077 reviews
Rating 8 - Good. 167 out of 1077 reviews
Rating 6 - Okay. 32 out of 1077 reviews
Rating 4 - Poor. 6 out of 1077 reviews
Rating 2 - Terrible. 14 out of 1077 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

T L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and in a great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judith

Wonderful breakfast, great staff, great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, and the staff were wonderful. Great views from the rooms, and excellent gym. Very good breakfast, and excellent dinner menu.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel restraunt was really good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
All around a good stay
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for an overnight stay in the city. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel. Excellent breakfast and very good restaurant for dinner.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and was amazing view
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service
Room was excellent, love the location, easy check in and check out.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

FLAVIA F

Liked: Cleanliness, staff & service, amenities
Very Nice location and staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything we needed!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will highly recommend it to my family and friends good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean, well-furnished. Staff were helpful, friendly and professional. Location was convenient. I would stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, perfect location for exploring the city
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional, friendly and helpful. Hotel room was clean and breakfast buffet had a lot of options to suit GF requirements.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern with very comfortable beds. It is excellently located just around the corner from the InterCity bus terminal, Sky City and the Sky Tower.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff excellent friendly and very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at the Grand Chancellor as we used Auckland as a base for overnight trips for other parts of the island. Each time the room was very clean and comfortable, the hotel employees were friendly and helpful. We would definitely stay there again!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, friendly and accommodating staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Great staff and great room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trevor

Very comfortable hotel, beds ✅ breakfast ✅ walking distance to other restaurants etc ✅ We had a 3 night stay at this hotel and would stay again if ever in Auckland. We had very heavy rain while there so ate at the hotel restaurant food was excellent a good selection of wines and staff very friendly.
Fish of the day
Eye fillet steak
A very wet Auckland
Beautiful sunshine following morning
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aleki

Liked: Cleanliness
Nice relaxing
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and laundry available
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean hotel and friendly staff, good location.
Stayed 3 nights in Jan 2026