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Hotel Grand Chancellor Auckland

4.5 star property
Luxury hotel with a restaurant, steps from New Zealand International Convention Centre
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Fitness facility
Reception
Reception
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(91 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(38 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Auckland

Located in Auckland Central Business District, Hotel Grand Chancellor Auckland is adjacent to New Zealand International Convention Centre and within a 5-minute walk of other popular sights like SkyCity Casino. This 191-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

Luxury hotel with a restaurant, steps from New Zealand International Convention Centre
A gym and free WiFi in public areas are features at Hotel Grand Chancellor Auckland. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include 2 bathrooms, safes, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on Mar 12, 2026 start from $120.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Grand Chancellor Auckland?

This hotel is situated in Auckland Central Business District, just steps from SkyCity Casino and Sky Tower. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Hotel Grand Chancellor Auckland?

No, this hotel doesn't offer parking.

Does Hotel Grand Chancellor Auckland include a casino at the property?

No, Hotel Grand Chancellor Auckland doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Auckland?

No, there is no indoor pool at this hotel.

Is Hotel Grand Chancellor Auckland a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a pillow menu in each guestroom with some featuring harbor views.

Are there hot tubs at Hotel Grand Chancellor Auckland?

No, there isn't a spa tub at this hotel.

Does Hotel Grand Chancellor Auckland feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Grand Chancellor Auckland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Auckland.

Are there connecting rooms at Hotel Grand Chancellor Auckland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Grand Chancellor Auckland?

The closest major airport to Hotel Grand Chancellor Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Grand Chancellor Auckland?

No, you won't find guestrooms with balconies at Hotel Grand Chancellor Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 623 out of 786 reviews
Rating 8 - Good. 125 out of 786 reviews
Rating 6 - Okay. 20 out of 786 reviews
Rating 4 - Poor. 6 out of 786 reviews
Rating 2 - Terrible. 12 out of 786 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

6/10 Okay

Tatiana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The biggest issue is the parking. Despite charging for parking, they don’t actually have any. You have to park at a nearby parking structure in a completely separate building and then walk back to the hotel. If you have heavy luggage, it’s a big problem. When we brought this up at the reception, the guy told us we were “just having a bad day,” which felt very unprofessional. The second major issue is that they only give you one room key. Because of the parking situation, my boyfriend unloaded all the luggage and I took it upstairs. While he went to park and walked back, he found out that the main door to the hotel locks automatically and you can’t get in without the key. Obviously, I had it with me to open the room. You also need the key to use the elevator. In the morning, if one person goes to breakfast, the other can’t go anywhere in the elevator without the key. Very inconvenient. The room itself is also small—you can’t even open a suitcase properly without blocking the walkway to the bathroom. The only good thing was the breakfast, which was very nice but not included.
Stayed 1 night in Dec 2025

10/10 Excellent

John, Summerside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. Close to bys station, downtown and the waterfront.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - very new and up to date. Room furniture isn’t comfortable for sitting, but the bed is nice. Location is great. Very accessible to Sky City and a short walk to the water.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aliza

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Walking distance to transportation which takes you all over the island. Very nice hotel!
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorelle

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast on the first day was terrible, The chef who made my eggs was playing with his nose and then dipping his fingers into the poached eggs to check, then when I received my eggs they were raw, cut into and the whites were clear and raw, could not eat, no scramble eggs available, hit choc from the machine was only heated milk with froth no chocolate to be seen, second day no pineapple juice available., but the other chef on Sunday was fabulous and made scrambled eggs to order and was pleasantly chatty
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering it's a inner city hotel, the rate was excellent, and not much more than a caravan park cabin, with breakfast included. I know which one I prefer
Stayed 1 night in Nov 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities
Good well cleaned
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Best hotel we have stayed in across the whole of NZ! Perfect end to our trip. Staff are very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was clean and spacious. A couple of minutes walk to All Blacks experience, pickup area for excursions, little Fondue cafe, and also a quick walk to Thrifty rental car. Convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shingirirai

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good size room, well equipped, with a comfortable bed, fridge and safe. Clean and well maintained. Ideally positioned, near to bus stop for airport bus drop off, the Sky City and for us, the car hire. Excellent - recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and super comfortable room. Lovely staff and a fantastic location. No complaints whatsoever.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie, Tauranga

Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Liked: Property conditions & facilities
The room was clean and the staff was friendly but while putting water in the mini fridge throughout my stay, I came across two roaches
Stayed 2 nights in Nov 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beds
Stayed 1 night in Nov 2025

10/10 Excellent

CLARKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Stayed 1 night in Oct 2025

10/10 Excellent

Shingirirai

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms, we had a harbour view. Close to everything. Walk to local restaurants.
Stayed 1 night in Nov 2025

8/10 Good

Katrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was relatively convenient. The bed was amazingly comfortable. I'd stay again just for the bed! Bathroom was big and clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mags

Stayed 1 night in Oct 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes…really fresh!
Stayed 4 nights in Oct 2025