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Hotel Grand Chancellor Auckland

4.5 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Reception
Fitness facility
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(100 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(44 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Hotel Grand Chancellor Auckland is adjacent to New Zealand International Convention Centre and within a 5-minute walk of other popular sights like SkyCity Casino. This 191-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

A gym and free WiFi in public areas are features at Hotel Grand Chancellor Auckland. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include 2 bathrooms, safes, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on Apr 12, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Grand Chancellor Auckland?

This hotel is situated in Auckland Central Business District, just steps from SkyCity Casino and Sky Tower. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at Hotel Grand Chancellor Auckland?

No, this hotel doesn't offer parking.

Does Hotel Grand Chancellor Auckland include a casino at the property?

No, Hotel Grand Chancellor Auckland doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Auckland?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Grand Chancellor Auckland?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a pillow menu in each guestroom with some featuring harbor views.

Does Hotel Grand Chancellor Auckland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Grand Chancellor Auckland feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Grand Chancellor Auckland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Auckland.

Are there connecting rooms at Hotel Grand Chancellor Auckland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Grand Chancellor Auckland?

The closest major airport to Hotel Grand Chancellor Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Grand Chancellor Auckland?

No, there aren't any guestrooms with balconies at Hotel Grand Chancellor Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 675 out of 858 reviews
Rating 8 - Good. 139 out of 858 reviews
Rating 6 - Okay. 26 out of 858 reviews
Rating 4 - Poor. 6 out of 858 reviews
Rating 2 - Terrible. 12 out of 858 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable an clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and polite, however at times some were difficult to understand. Cleanliness of room was brilliant.
Stayed 1 night in Dec 2025

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and fresh room. Attentive staff that were very helpful and accommodating. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Tobias, Pompano Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Professional. Breakfast buffet was excellent! Shoutout to the omelette man!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very clean, friendly. Only the bar staff let the team down. They looked very uninspired and when they told us a particular beer wasn’t available you could hear the full stop at the end of the sentence. A warmer reception and an alternative suggestion would have made the rating a 5 out of 5.
Stayed 2 nights in Dec 2025

8/10 Good

Callan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable all round
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Spotless comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Amazing staff always helpful.
Stayed 12 nights in Dec 2025

6/10 Okay

Hilda

Prices
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Slight smell of septic for some reason in the room, But overall great accommodation for the price
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 6 nights in Dec 2025

10/10 Excellent

KERRI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2025

10/10 Excellent

Bevan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room , well presented and very clean. Great welcome from Levy on the front desk on arrival.
Stayed 1 night in Dec 2025

8/10 Good

Fatimoh

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and professional. Overall, I enjoyed my stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, staff were lovely and great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Shelly

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, amenities
Female, age 60s, travelling alone. Good location, breakfast was tasty, room was spotless, bed and pillows comfortable all amenities, except for snacks in room, including shampoo and conditioner. Has an in room mini fridge too. Friendly and helpful staff. Decent and very roomy shower, plenty of towels. Particularly liked option for eco clean. 15 -20 min walk uphill from main train station from airport. Can also log into netflix, sky etc.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Great location. Spotlessly clean room, with view of the Sky Tower. Good selection for breakfast. Hotel offers an eco clean which is environmentally friendly. Parking close by.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ofa

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay the staff were accomodating the manager and the staff that helped when I had payment issues went above and beyond! I checked in on Monday 8th December after 4pm they were two woman and I wish I could remember their names but I had a great time! Rooms were clean everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Clean, quiet, convenient
Stayed 1 night in Dec 2025

10/10 Excellent

James

Traveled with family
Liked: Amenities
The fresh fruit and room service options were amazing. Great centrally located base for the start of our honeymoon adventure
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025