2/10 Terrible
Norma
Traveled with family
Feb 4, 2025
Disliked: Staff & service
Norma
Stayed 1 night in Feb 2025
Los Arcos Hotel & Spa
2.0 star property
Hotel in Atotonilco el Grande with spa services
Choose dates to view prices
Photo gallery for Los Arcos Hotel & Spa
Reviews
2.02.0 out of 10
Popular amenities
- Spa
- Pet friendly
- Laundry
- Housekeeping
- Free WiFi
Explore the area
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
- Mirador Pena del Cuervo
- Las Truchas Forest25 min drive
- Duendes Museum25 min drive
Room options
View all photos for Comfort Single Room
Comfort Single Room
- 248 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Double Room, Mountain View
Double Room, Mountain View
- Mountain view
- 248 sq ft
- Sleeps 4
- 2 Double Beds
Deluxe Triple Room
- 355 sq ft
- Sleeps 6
- 3 Queen Beds
About the neighborhood
Atotonilco el Grande
Los Arcos Hotel & Spa is located 6.8 mi (11 km) from Barranca de Metztilan Biosphere Reserve and 11 mi (17.7 km) from Basaltic Prisms of Santa María Regla Park. This 51-room hotel welcomes guests with conveniences like dry cleaning/laundry services and laundry facilities.
What's nearby
- Basaltic Prisms of Santa María Regla Park - 22 min drive - 11.9 miles
- Prismas Basalticos Waterfall - 22 min drive - 12.1 miles
- Las Truchas Forest - 25 min drive - 13.1 miles
- Duendes Museum - 25 min drive - 13.1 miles
- El Chico National Park - 30 min drive - 12.8 miles
Restaurants
- Pastes "La Dificultad - 7 min drive
- Filwood - 44 min drive
- El Secreto del Socavón - 44 min drive
- La Casa del Té - 44 min drive
- Las Tachuelas Bar - 44 min drive
About this property
Los Arcos Hotel & Spa
Hotel in Atotonilco el Grande with spa services
At Los Arcos Hotel & Spa, guests have access to free WiFi in public areas, spa services, and laundry facilities. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Languages
English, Spanish
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking options include a garage
Family friendly
- Laundry facilities
Conveniences
- Laundry facilities
- Limited-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
Outdoors
- In the mountains
Spa
- Aromatherapy
- Hydrotherapy
- In-room massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
More
- Smoke-free property
Room amenities
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Free local calls
- Free long-distance calls
- Laptop workspace
- Phone
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
- This property welcomes pets for free
- 1 total pets
- Pets may not be left unsupervised
- Certain rooms only
- Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: 1:00 PM
- Check-out: noon
- Minimum check-in age: 15
The front desk is available during limited hours.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
Property is also known as
Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande
Frequently asked questions
What's there to do close to Los Arcos Hotel & Spa?
This hotel is located in Atotonilco el Grande, close to Mirador Pena del Cuervo.
Is parking available on site at Los Arcos Hotel & Spa?
Yes, there is a garage.
Is there a spa available at Los Arcos Hotel & Spa?
Spa services at the hotel include Swedish massages, hydrotherapy, and aromatherapy.
Does Los Arcos Hotel & Spa include a casino at the property?
No, Los Arcos Hotel & Spa doesn't have a casino.
Will I find an indoor pool at Los Arcos Hotel & Spa?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Los Arcos Hotel & Spa?
Couples staying at this hotel will value amenities like in-room massages, mountain views in some guestrooms, as well as Swedish massages.
Are there hot tubs at Los Arcos Hotel & Spa?
No, this hotel doesn't have a spa tub.
Does Los Arcos Hotel & Spa feature a restaurant that includes a breakfast menu?
No, Los Arcos Hotel & Spa doesn't have a restaurant that serves breakfast.
Will Los Arcos Hotel & Spa allow pets to stay for free?
Yes, pets stay free at Los Arcos Hotel & Spa.
Does Los Arcos Hotel & Spa have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
Can I book a room with a balcony at Los Arcos Hotel & Spa?
No, there aren't any guestrooms with balconies at Los Arcos Hotel & Spa.
Los Arcos Hotel & Spa Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Staff & service