Wyndham Grand Athens

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Athens

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View from room
View from room
1 bedroom, premium bedding, pillowtop beds, minibar
1 bedroom, premium bedding, pillowtop beds, minibar
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
2, Megalou Alexandrou St., Athens, 10437
  • Place, Acropolis
    ‪17 min walk‬
  • Place, Syntagma Square
    ‪2 min drive‬
  • Place, Parthenon
    ‪7 min drive‬
  • Airport, Athens (ATH-Eleftherios Venizelos)
    ‪33 min drive‬

Room options

Standard Double Room, Atrium View

9.8 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Atrium View

8.4 out of 10
Very good
(21 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, City View

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, City View

8.0 out of 10
Very good
(12 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room, City View

8.2 out of 10
Very good
(32 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, City View

7.8 out of 10
Good
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Double Room, Acropolis View

8.0 out of 10
Very good
(15 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, Acropolis View

7.2 out of 10
Good
(5 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Accessible, City View

8.0 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, City View

7.6 out of 10
Good
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Acropolis View

9.0 out of 10
Wonderful
(9 reviews)
  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, City View

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Acropolis View

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible, City View

7.8 out of 10
Good
(6 reviews)
  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Acropolis View

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Twin Beds, Accessible, City View

8.0 out of 10
Very good
(1 review)
  • 289 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room with City View

  • Sleeps 2

Executive Room with City View

  • Sleeps 2

Executive Room with Acropolis View

  • Sleeps 2

Standard Room with Atrium View

  • Sleeps 2

Accessible Junior Suite with City View

  • Sleeps 3

Accessible Standard Double Room with City View

  • Sleeps 2

Accessible Standard Room with City View

  • Sleeps 2

Accessible Standard Twin Room with City View

  • Sleeps 2

Junior Suite with City View

  • Sleeps 3

Junior Suite with Acropolis View

  • Sleeps 3

Executive Suite with City View

  • Sleeps 3

Executive Suite with Acropolis View

  • Sleeps 3

Presidential Suite

  • Sleeps 3

Standard Double Room with Atrium View

  • Sleeps 2

Standard Twin Room with Atrium View

  • Sleeps 2

Standard Double Room with City View

  • Sleeps 2

Standard Twin Room with City View

  • Sleeps 2

Executive Double Room with City View

  • Sleeps 2

Executive Twin Room with City View

  • Sleeps 2

Executive Double Room with Acropolis View

  • Sleeps 2

Executive Twin Room with Acropolis View

  • Sleeps 2

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About the neighborhood

Athens

Located in Athens City Centre, Wyndham Grand Athens is a leisurely stroll from popular sights such as Ermou Street and Monastiraki Flea Market. This 5-star hotel has 276 rooms and welcomes guests with 2 restaurants, a full-service spa, and a 24-hour gym. It's connected to a shopping center in central Athens and also close to Acropolis and Syntagma Square.

What's nearby

  • Ermou Street - 10 min walk - 0.6 miles
  • Monastiraki Flea Market - 14 min walk - 0.8 miles
  • Acropolis - 17 min walk - 0.9 miles
  • Syntagma Square - 2 min drive - 1.4 miles
  • Parthenon - 7 min drive - 1.7 miles

Getting around

  • Metaxourgeio Station - 2 min walk
  • Athens Central Station - 11 min walk
  • Athens Intl. Airport (ATH) - 51 min drive

Restaurants

  • ‪Bread Factory - ‬1 min walk
  • ‪Mironi Greek Restaurant - ‬2 min walk
  • ‪Hotel Stanley Roof Top Bar - ‬2 min walk
  • ‪Crystal City Hotel Breakfast Room - ‬1 min walk
  • ‪Alexander the Great - ‬1 min walk

About this property

Wyndham Grand Athens

Luxury hotel with 2 restaurants connected to a shopping center in Athens
Guests staying at Wyndham Grand Athens enjoy access to a full-service spa, a 24-hour gym, and a sauna. If you drive, self parking is EUR 15 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Above
  • Fos
  • Silk

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (26,910 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 0206Κ015A0001901

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Athens Hotel
Athens Imperial Hotel
Imperial Athens
Wyndham Grand Athens Hotel
Wyndham Grand Athens Athens
Wyndham Grand Athens Hotel Athens

Frequently asked questions

Are free cancellation options available at Wyndham Grand Athens?

Wyndham Grand Athens offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Wyndham Grand Athens?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Athens on Nov 10, 2025 start from $127.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Wyndham Grand Athens?

This hotel is situated in Athens City Centre within a short 20-minute walk of Acropolis and also 14 minutes on foot from Ermou Street. You'll also find Syntagma Square and Parthenon within a short drive.

Will I be able to park at Wyndham Grand Athens?

Yes, parking is offered for EUR 15 per day. Accessible parking is also available for guests.

Is a spa located at Wyndham Grand Athens?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, body wraps, and aromatherapy.

Does Wyndham Grand Athens feature a casino at the property?

No, Wyndham Grand Athens doesn't have a casino.

Will I find an indoor pool at Wyndham Grand Athens?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

Is Wyndham Grand Athens good for couples?

There are plenty of amenities for couples at this hotel, including a poolside bar, 2 restaurants, and a full-service spa.

Does Wyndham Grand Athens have a hot tub?

No, but this hotel does have a sauna.

Does Wyndham Grand Athens have a restaurant with a breakfast menu?

Yes, Wyndham Grand Athens has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Wyndham Grand Athens allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Grand Athens.

Are there connecting rooms at Wyndham Grand Athens?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Wyndham Grand Athens?

The closest major airport to Wyndham Grand Athens is Athens Intl. Airport (ATH), which is 25 mi away (51 minutes by car).

Are there rooms with balconies at Wyndham Grand Athens?

No, you won't find guestrooms with balconies at Wyndham Grand Athens.

Does Wyndham Grand Athens have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Wyndham Grand Athens.

Wyndham Grand Athens Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 533 out of 1233 reviews
Rating 8 - Good. 321 out of 1233 reviews
Rating 6 - Okay. 192 out of 1233 reviews
Rating 4 - Poor. 86 out of 1233 reviews
Rating 2 - Terrible. 101 out of 1233 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diandria

Liked: Cleanliness, staff & service, property conditions & facilities
7/10
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Wyndham Grand Athens is located in a so-so neighborhood, it is conveniently situated with good restaurants nearby. The staff is friendly and helpful and the rooms are comfortable, if not entirely soundproof. Overall, this hotel gives good value for the money and I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Venkateswaran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice spacious rooms, nice rooftop restaurant with excellent view. Cons: Little far from the city center (15-20 minutes walk).
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Disliked: Staff & service, property conditions & facilities
I don’t know what needs to happen to have a star taken away from this hotel but it is 100% not a 5 star. Our air conditioner did not work properly and despite 6 phone calls in 3 days to the front desk no one ever came to look at it or fix it. The area was not good for walking, felt extremely unsafe and we had to take taxis everywhere due to not wanting to walk around the neighborhood. Also beware that if you have a room on the 8th floor you can hear chairs from the restaurant on the 9th floor being dragged across the floor when you are trying to sleep. The only redeeming thing was that the room was nice and big and it was clean and we did have a beautiful view of the acropolis. But honestly not worth it for the zero service, bad location and no air conditioning.
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Traveled with family
The hotel is very nice. Very clean but the restaurant staff is very rude & inattentive. Also be careful because they try to over charge. (Happened to us twice) check your receipt.
Stayed 1 night in Jul 2025

10/10 Excellent

Anton, Walnut Creek

Stayed 3 nights in Jul 2025

8/10 Good

JOSEFINA, HENDERSON

Stayed 6 nights in Jul 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

George, Indian Shores

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The internet did not work in your room
Stayed 3 nights in Jul 2025

8/10 Good

thomas steven, aberdeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was an amazing hotel just disappointed with the pool area not big enough for the number of guests and not cleaning up after themselves. Also guests speaking loudly during the night when we where sleeping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Relax and Keep Cool

Staff was welcoming and attentive. The room was clean and the a/c was excellent and already in when we arrived to our room. The rooftop pool was a great hang out place to beat the heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service not all rooms are equal

I had to switch rooms after my first night because the shower in the first room needs to be repaired. And it could use some maintenance to look a little less rundown in the room. I was first in, but they did switch my room and it ended up being in a much better condition.
Stayed 4 nights in Jul 2025

8/10 Good

NUBIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very expensive.
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowhere in Athens is particularly clean or quiet. This is a very good and efficient hotel for a stay in the city. Everything works and service is seamless. We were allocated a room clearly designed for wheelchair users although we hadn't requested this. The bathroom/wetroom isn't good for those who aren't in need of one. Hopefully we didn't deny a less able guest the facility.
Stayed 1 night in Jul 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Limited places around hotel
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family

Ok, but definitely has its faults

The hotel is not in the best location, it is a slightly run down area of the city. The staff on the rooftop bar during the day were very slow whenever asked for anything and the pool area has only a very few beds for guests. Rooms were good, though the shower in our executive room was tiny compared even to the shower in our kids standard room! Overall not bad, but we wouldn’t use this hotel again.
Stayed 3 nights in Jul 2025

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but restaurant was just ok and the pool area to sit was very small
Stayed 1 night in Jul 2025

4/10 Poor

marilyn

Traveled with partner
Brief and unpleasant. I chose this property for its amenities, my plan was to enjoy the pool and spa after my red eye flight in order to rest and relax as I adjust to the time difference in order to start my vacation refreshed and ready the following day. Unfortunately upon arriving (at 4pm, an hour after check-in time) I’m informed my room isn’t ready. I sit in the lobby to wait as they said it would only be a few minutes. After half an hour, I return to the reception desk to inquire if it’s ready yet. At this point I’m told yes it is but that when the reservation was made it was for one person so I need to pay a fee of 30 euro for my partner. Fine I pay. Yet wonder why no one contacted me to let me know the room was ready. The room wasn’t clean and my complimentary bottle of wine was missing. I return to reception to inquiry about the wine and ask for a room upgrade. The receptionist was kind to give me a room upgrade and stated the wine would be sent up immediately. We waited. Nothing. We called and asked if we could just request our bottle when we get to the pool since that’s where we were heading. I’m informed we are not allowed to drink it there only in the room. Fine, no problem. They say it will arrive in 5 minutes. So we decide to wait. After awhile I go back down to inquire about the wine since it hasn’t arrived and at this point it’s 630pm. I’m told it was delivered.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

4/10 Poor

Jodi

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
This hotel was beautiful from a distance but had issues close up. All the staff was wonderful and very courteous but breakdown when there are problems.1st night there we began to smell an odor in the bathroom that I assumed was from someone in my party's usage by day 3 I realized it was sewer gases. The bathroom stench was horrible noone used the bathroom for ANYTHING and we all gagged by the smell. I had 2 rooms and we all went to the room on the 7th floor for bathroom stuff. Starting at 3pm I communicated the issue, I was assured it would be fixed. We went out came back, still not fixed. I kept calling the front desk to inquire by 10pm the person said all of housekeeping left for the day but they could spray something in the toilet to make it smell better. We all know what spraying perfume on a stinky odor does. They said they would move my room and my things if I packed them. At this point my kids had gone to sleep and I was exhausted from a day out but it was worth moving from the smell. I packed all 6 bags back up and waited...and waited. I kept calling to find out when the room would change and the man said he is getting with his colleague and it would be shortly everytime I called. At 130am I asked what do they consider shortly he said 10 more min. I fell asleep at 245am still waiting. The next morning at 730am I went downstairs after send my kids AGAIN up to our other room on the 7th floor. By 10am I finally spoke to Guest relation manager who moved our room.
Stayed 4 nights in Jul 2025