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Hotel New Akao

4.0 star property

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Hot springs
OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking) | View from room
Property amenity
Hot springs
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1993-65 Atami, Atami, 413-8555
  • Place, Atami Castle
    ‪3 min walk‬
  • Place, Acao Forest
    ‪16 min walk‬
  • Place, Atami Sun Beach
    ‪4 min drive‬

Room options

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking) | View from room

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-style room (Non-smoking)

  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe King (Non-smoking)

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking) | View from room

Horizon Deluxe Family (Non-smoking)

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese A (6Tatami) (Non-smoking)

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(26 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese D (10Tatami) (Non-smoking)

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 8 Twin Futons

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • Ocean view
  • 1399 sq ft
  • Sleeps 6
  • 11 Twin Futons

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Junior Suite (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 732 sq ft
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese-style Twin room (Non-smoking)

7.8 out of 10
Good
(7 reviews)
  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Twin (Non-smoking)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 249 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2185 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 592 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

About the neighborhood

Atami

Hotel New Akao places you next to Atami Castle and within a mile (2 km) of other popular attractions like Atami Sun Beach. This 4-star hotel has 350 rooms and welcomes guests with 3 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Atami Castle - 3 min walk - 0.2 miles
  • Atami Trick Art Museum - 3 min walk - 0.2 miles
  • Acao Forest - 16 min walk - 0.9 miles
  • Kiunkaku Former Ryokan - 19 min walk - 1.1 miles
  • Atami Sun Beach - 4 min drive - 1.3 miles

Getting around

  • Yugawara Station - 12 min drive
  • Haneda Airport (HND) - 142 min drive

Restaurants

  • ‪山口美術館 - ‬16 min walk
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪カフェテラス Confort - ‬3 min drive
  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪太陽から揚げ店 - ‬17 min walk

About this property

Hotel New Akao

Guests staying at Hotel New Akao enjoy access to a full-service spa, karaoke, and free WiFi in public areas. If you drive, self parking is JPY 1000 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include conference space, an arcade/game room, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer deep soaking tubs, slippers, and toilets with an electronic bidet. Other amenities include refrigerators, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Hot springs
Atami Korakuen Hotel
Atami
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 395 reviews
$189 nightly
The price is $212
Jun 8 - Jun 9
Atami Korakuen Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 km
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Uncovered self parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Royalwing Atami

Royalwing

Frequently asked questions

Is a free cancellation option available at Hotel New Akao?

Hotel New Akao offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Akao?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel New Akao on May 20, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel New Akao?

This hotel is located in Atami, just steps from Atami Castle. You'll also find Acao Forest and Kiunkaku Former Ryokan less than a mile away.

Is parking available on site at Hotel New Akao?

Yes, uncovered parking is offered for JPY 1,000 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Hotel New Akao?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel New Akao feature a casino?

No, Hotel New Akao doesn't have a casino.

Is there an indoor pool at Hotel New Akao?

No, there is no indoor pool at this hotel.

Is Hotel New Akao good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, 6 indoor hot springs, and a full-service spa.

Are there hot tubs at Hotel New Akao?

No, but guests can enjoy 6 indoor hot springs at this hotel.

Does Hotel New Akao feature a restaurant that includes a breakfast menu?

Yes, Hotel New Akao has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel New Akao allow pets to stay for free?

Although pets can't stay for free, they are welcome at Hotel New Akao.

Are there connecting rooms at Hotel New Akao?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel New Akao?

The closest major airport to Hotel New Akao is Oshima Airport (OIM), which is about 26.4 mi away.

Are there rooms with balconies that I can book at Hotel New Akao?

No, there aren't any guestrooms at Hotel New Akao that offer a balcony.

Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 1273 reviews
Rating 8 - Good. 468 out of 1273 reviews
Rating 6 - Okay. 176 out of 1273 reviews
Rating 4 - Poor. 70 out of 1273 reviews
Rating 2 - Terrible. 22 out of 1273 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carole Ann

Liked: Cleanliness, staff & service, amenities
Room was spacious, and food selection was top notch! Appreciated the courtesy shuttle. The location is a bit out of the way, so be sure to take advantage of the hotel's amenities. Enjoyed our seat
Sunrise from our room
Stayed 1 night in Jan 2026

8/10 Good

Rena

Liked: Cleanliness, amenities, property conditions & facilities
This place is huge - the opposite of cozy. But if you can ignore the cruise liner atmosphere, it's a great value. The rooms are large with magnificent views, and the onsens are beautiful. Both breakfast and dinner are included, and though it's all a bit over the top, it's buffet so you can eat what you want. One day was enough for me, but I thoroughly enjoyed it.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Machiko

Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025

10/10 Excellent

Tomoki

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

4/10 Poor

MINORI

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025

8/10 Good

Alfred Kun Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Roland

Traveled with partner
Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

6/10 Okay

Frederic

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhakti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025

4/10 Poor

Masumi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Breathtaking Stay at New Akao Hotel in Atami

I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐
Stayed 1 night in Mar 2025

8/10 Good

Fenny

Traveled with family
Liked: Staff & service
Good view ! Can see fire work from hotel
Stayed 1 night in Feb 2025

10/10 Excellent

hwehwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner
Stayed 2 nights in Feb 2025

10/10 Excellent

AKIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen in a huge property

Everything was great, only the parking was quite a walk and costed ¥1000 a night.
Stayed 1 night in Feb 2025

10/10 Excellent

LEE PING YUE

Stayed 1 night in Feb 2025

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