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Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Lobby sitting area
Indoor pool, sun loungers
Gym
Lobby sitting area
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, St Mary The Virgin Church
    ‪15 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.8 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Ashford

Within a short walk of Cineworld Ashford, Ashford International Hotel & Spa is within a mile (2 km) of Ashford Museum. This 179-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cineworld Ashford - 10 min walk - 0.6 miles
  • St Mary The Virgin Church - 15 min walk - 0.8 miles
  • Ashford Museum - 15 min walk - 0.8 miles
  • Hollywood Bowl - 18 min walk - 1.0 mile
  • Ashford Designer Outlet - 4 min drive - 1.7 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬15 min walk

About this property

Ashford International Hotel & Spa

At Ashford International Hotel & Spa, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 669 reviews
$79 nightly
The price is $95
Apr 9 - Apr 10
Total with taxes and fees
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Are free cancellation options available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ashford International Hotel & Spa?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on Apr 5, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Ashford International Hotel & Spa?

This hotel is located in Ashford, a short 10-minute walk from Cineworld Ashford and also 19 minutes on foot from Ashford Museum. You'll also find Ashford Designer Outlet and Kent Downs within a short drive.

Is there parking available at Ashford International Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Ashford International Hotel & Spa?

Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, and body wraps.

Does Ashford International Hotel & Spa feature a casino at the property?

No, Ashford International Hotel & Spa doesn't have a casino.

Is there an indoor pool at Ashford International Hotel & Spa?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Ashford International Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Ashford International Hotel & Spa have a hot tub?

No, but this hotel does have a sauna.

Does Ashford International Hotel & Spa have a restaurant that serves breakfast?

Yes, Ashford International Hotel & Spa serves buffet breakfast for a surcharge each morning at Horizon Restaurant.

Does Ashford International Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ashford International Hotel & Spa for a fee of GBP 25.00 per accommodation, per night.

Does Ashford International Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ashford International Hotel & Spa?

The closest major airport to Ashford International Hotel & Spa is London (SEN-Southend), which is about 29.2 mi away.

Are there rooms with balconies that I can book at Ashford International Hotel & Spa?

No, there aren't any guestrooms with balconies at Ashford International Hotel & Spa.

Does Ashford International Hotel & Spa have a wedding venue on site?

There are wedding services available at Ashford International Hotel & Spa if that's in your vacation plans.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

benjamin Charles

Traveled with family
Disliked: Amenities, property conditions & facilities
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
Stayed 7 nights in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and staff very pleasant though obviously overworked.
Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Stayed 1 night in Dec 2025

10/10 Excellent

Mateusz

Stayed 2 nights in Dec 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, relaxing stay with plenty of parking.
Stayed 1 night in Dec 2025

8/10 Good

Appaji

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025

6/10 Okay

Becky

Traveled with group
Liked: Cleanliness
Disliked: Amenities
It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Poppy

Stayed 1 night in Dec 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good but bin in bathroom full on arrival
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
Functional heating for room during sub-zero weather. And staff who don’t resent you for asking for a replacement heater that actually worked. Air con was broken, and a known long-term fault apparently. Replacement electric heater (already in the room), was both pathetic (tiny) and not fit-for-purpose, as not on thermostat so could not be run unattended overnight. When asked, staff told me that the air con was broken, then told me it wasn’t, then were obviously displeased when I asked for suitable alternative. I was polite throughout, and expected a consistent and constructive response- I was treated like an annoyance. And all this in the absence of a properly maintained room. In addition, the ‘non smoking’ bedroom stank of cigarettes, the bath plug was broken, and lots of black mould around window and bath. I did not complain about these other issues, due to the unsympathetic response when I discussed the heating. What’s the point. Everything else was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Stayed 1 night in Nov 2025

8/10 Good

Marfelous

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, little disappointed to find no jacuzzi but still very lovely relax with the other amenities. Lovely staff .
Stayed 1 night in Nov 2025

8/10 Good

Kristina, Vulcan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allover a good place with many options around and inside the complex - restaurant, spa, fitness, meetings .... nearby Canterbury and Dover for extensive history buffs
Stayed 4 nights in Nov 2025

10/10 Excellent

F

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect room.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Three night stay to visit Ashford designer outlet and relax. Check in simple but hotel computer system down so some delay. Room clean and tidy, courtyard view. Hotel did not service the room after the second night despite the appropriate notice hanging on the door. Breakfast ok but could do with some charcuterie selection, also hot buffet somewhat tired. Weekday breakfast ends at 9.30am on the dot with everything cleared away so don’t turn up late! Pool and Spa facilities good. Staff friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

shailesh, Canterbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bath
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

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