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Hôtel-Résidence Alaia

Property class: 3

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Photo gallery for Hôtel-Résidence Alaia

A white building with green shutters and balconies, outdoor seating, and a clear sky.
A modern living room with a round table, two chairs, a lamp, and a door leading to an outdoor patio with a brick floor and outdoor furniture.
A balcony with a table set for two, overlooking a mountainous landscape.
A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.
A modern kitchen with a built-in microwave, a sink, and a dining area with a chair and table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
  • Place, Le Train de La Rhune
    ‪5 min drive‬
  • Place, Chantaco Golf Club
    ‪13 min drive‬
  • Place, St-Jean-de-Luz Beach
    ‪15 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪27 min drive‬

Room options

View all photos for Family Double Room

A bedroom with a bed, a wardrobe, and a hallway leading to another room.

Family Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Bathroom

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

A hotel room with a bed, a desk with a chair, a microwave, and a TV.

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A neatly made bed with two pillows, a wooden headboard, bedside lamps, and a nightstand with a remote control.

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, bedside table, lamp, and a small table with a chair.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room

Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a stone wall, a bed, a bench, a chair, and two bedside lamps.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom

A modern kitchen with a dining area, wooden cabinets, and a view of the outside.

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

A bedroom with a bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Family Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ascain

Hôtel-Résidence Alaia is located 2.2 mi (3.5 km) from Le Train de La Rhune and within a 10-minute drive of Chantaco Golf Club. This 16-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Le Train de La Rhune - 5 min drive - 2.4 miles
  • Chantaco Golf Club - 13 min drive - 4.0 miles
  • Port of Saint-Jean-de-Luz Ciboure - 14 min drive - 5.2 miles
  • Port de Saint-Jean-de-Luz - 15 min drive - 5.5 miles
  • St-Jean-de-Luz Beach - 15 min drive - 5.5 miles

Getting around

  • Guethary Station - 14 min drive
  • Biarritz (BIQ-Pays Basque) - 28 min drive

Restaurants

  • ‪Des Chasseurs - ‬4 min walk
  • Restaurante Larun Gain
  • ‪Trinquet Pleka - ‬7 min drive
  • ‪Restaurant Lastiry - ‬8 min drive
  • ‪Trabena - ‬5 min drive

About this property

Hôtel-Résidence Alaia

Hôtel-Résidence Alaia features free WiFi in public areas, a meeting room, and free newspapers. A stay here includes free parking. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Additional amenities include a terrace and a banquet hall.
80-cm flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also standard. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10.50 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 8.5 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 4 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Frequently asked questions

Is free cancellation available at Hôtel-Résidence Alaia?

Hôtel-Résidence Alaia offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel-Résidence Alaia?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Hôtel-Résidence Alaia on Oct 4, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hôtel-Résidence Alaia?

This hotel is located in Ascain, close to Le Train de La Rhune, Chantaco Golf Club, and La Rhune. You'll also find Bay of Biscay and St-Jean-de-Luz Beach within a short drive.

Is there parking available at Hôtel-Résidence Alaia?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hôtel-Résidence Alaia feature a casino?

No, Hôtel-Résidence Alaia doesn't have a casino.

Will I find an indoor pool at Hôtel-Résidence Alaia?

No, there is no indoor pool at this hotel.

Is Hôtel-Résidence Alaia a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge and a terrace plus some guestrooms include a kitchenette.

Are there hot tubs at Hôtel-Résidence Alaia?

No, this hotel doesn't have a spa tub.

Does Hôtel-Résidence Alaia have a restaurant that serves breakfast?

Hôtel-Résidence Alaia offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will Hôtel-Résidence Alaia allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel-Résidence Alaia for a fee of EUR 8.5 per pet, per day.

Are there connecting rooms at Hôtel-Résidence Alaia?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hôtel-Résidence Alaia?

The closest major airport to Hôtel-Résidence Alaia is San Sebastian (EAS), which is 14 mi away (33 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 13.6 mi away (28-minute drive).

Are there rooms with balconies at Hôtel-Résidence Alaia?

No, there aren't any guestrooms with balconies at Hôtel-Résidence Alaia.

Hôtel-Résidence Alaia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 149 reviews
Rating 8 - Good. 40 out of 149 reviews
Rating 6 - Okay. 12 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 1 out of 149 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nivel and cozy hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place clean up to date. We had lovely view from 3rd floor. Convenient for walking to local restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Friendly staff, nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotlessly clean and very comfortable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
A place to stay.
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night was not enough..

Very good hotel nestled at the hoot of La Rhune , great walks in the area and friendly service, excellent breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience plus value

A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Disappointing stay at Ascain.

We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable, very friendly staff. Reason for a 4 not a 5 is if you have a downstairs room the soundproofing isnt awful but isnt great including hearing the drains from upstairs and general moving around. Might not be the same in all rooms.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The place was quaint, in the middle of a quiet village that was all closed up at 8pm when we arrived. We found it strange to have the toilet separate from sink; and no matter what we did we had no wifi and very spotty telephone connectivity. Pls note that the front desk closes at 7pm which, while listed, it is not highlighted. We received notice of how to check in after hours, 2 days after our check in… thank goodness the host was very gracious.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit !!! Bien situé !!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé dans une très belle région et le choix d’un studio à été parfait 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était très propre un petit déjeuner très copieux,le personnel a été très sympathique à l’écoute et au service de sa clientèle. À citer en exemple.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui des restaurants sympathique
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un endroit tres charmant. La chambre etait superbe .le lit est grand tres confortable, la salle de bain niquel. Ont a pris le petit déjeuner en supplément et ont ne regrette pas il y avait largement de quoi faire.j'y retourné avec grand plaisirs .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
L hôtel est idéalement placé au cœur du village. Le cadre est très agréable ainsi que la chambre. Le personnel est très sympathique et professionnel. Je recommande cet établissement !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel accueillant
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
La chambre est propre et confortable ainsi que la literie ! Cependant nous avions la chambre standard au rdc qui donne côté rue et l’insonorisation est très mauvaise, désagréable si l’on a le sommeil léger
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PROBAMOS EL DESAYUNO, NO ESTABA INCLUIDO
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre spacieuse petit déjeuner excellent personnel ageable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Accueil agréable et chambre parfaite, petit déjeuné complet. Je recommande.
Stayed 1 night in Nov 2025