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Hotel Universal Murcia

Property class: 1

Choose dates to view prices

Photo gallery for Hotel Universal Murcia

A modern dining area with round tables and chairs, decorative ceiling lights, and green plants on columns.
A reception area with a wooden counter, blue walls, and a seating area with chairs and a coffee table.
A hotel room with a bed, two bedside tables, a nightstand, and a wall-mounted light fixture.
A grand, illuminated building with intricate architectural details and statues.
A large, historic building with multiple balconies and arched windows, surrounded by palm trees and a paved area with benches.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Cartagena, 21, Murcia, Murcia, 30002
  • Place, Cuartel de Artillería
    ‪5 min walk‬
  • Place, Murcia City Hall
    ‪5 min walk‬
  • Place, Murcia Cathedral
    ‪8 min walk‬
  • Airport, Corvera (RMU-Region de Murcia Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with two single beds, a wooden wardrobe, a small table with a chair, and a wall-mounted light.

Double Room Single Use

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

20 bedrooms, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Twin Bed

20 bedrooms, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed

7.0 out of 10
Good
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Traditional Double Room, 1 Queen Bed

A hotel room with a bed, a chair, a table with a newspaper, and curtains.

Traditional Double Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single room UP

A hotel room with a bed, bedside table, desk, chair, and a potted plant.

Single room UP

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin room UP

A hotel room with two beds, each with a pillow and a neatly folded towel. There is a small bedside table and a radiator.

Twin room UP

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Traditional Single Room, 1 Twin Bed

A hotel room with a bed, a chair, a table, a vase with reeds, and a door.

Traditional Single Room, 1 Twin Bed

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Traditional Twin Room

20 bedrooms, desk, laptop workspace, blackout drapes

Traditional Twin Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two single beds, a small table, a bedside table with a phone, a window with blinds, and a wall-mounted TV.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted light fixture, and a power outlet.

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE ONE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for INNER DOUBLE ROOM 2 BEDS

20 bedrooms, desk, laptop workspace, blackout drapes

INNER DOUBLE ROOM 2 BEDS

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Murcia

Located in El Carmen, Hotel Universal Murcia is adjacent to Museum of Sciencie and Water and within a 5-minute walk of other popular sights like Cuartel de Artillería. This 47-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Cuartel de Artillería - 5 min walk - 0.3 miles
  • Murcia City Hall - 5 min walk - 0.3 miles
  • Murcia Cathedral - 8 min walk - 0.5 miles
  • Real Casino Murcia - 8 min walk - 0.5 miles
  • Murcia Bull Ring - 13 min walk - 0.7 miles

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 27 min drive

Restaurants

  • ‪Cafe Helado Y Caliente - ‬4 min walk
  • ‪Confiteria Espinosa - ‬3 min walk
  • ‪Restaurante Alhambra - ‬5 min walk
  • ‪Polea Restaurante - ‬1 min walk
  • ‪Café Lab - ‬9 min walk

About this property

Hotel Universal Murcia

At Hotel Universal Murcia, guests have access to a gym, a sauna, and free WiFi in public areas. Valet parking is available for EUR 16.50 per night, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include meeting rooms, a computer station, and an arcade/game room.
25-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, desks, and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Hotel Pacoche Murcia
El Carmen
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 172 reviews
$69 nightly
The price is $75
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge)
  • Covered valet parking on site (EUR 16.50 per night)
  • Limited onsite valet parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15.34 for adults and EUR 10.60 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20

Restaurants on site

  • Casa Pacoche

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15.34 for adults and EUR 10.60 for children
  • Covered valet parking fee: EUR 16.50 per night
  • Hosted evening meal: EUR 20.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking, along with offsite parking (reservations required). There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Are free cancellation options available at Hotel Universal Murcia?

Hotel Universal Murcia provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universal Murcia?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Universal Murcia on Aug 31, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Universal Murcia?

This hotel is situated in El Carmen, just steps from Floridablanca Garden and Museum of Sciencie and Water, and within a short walk of Cuartel de Artillería. You'll also find Murcia City Hall and Murcia Park less than a mile away.

Is there parking available at Hotel Universal Murcia?

Yes, covered valet parking is offered for EUR 16.50 per night. Though parking is limited parking, an electric car charging station is also available.

Does Hotel Universal Murcia include a casino?

No, Hotel Universal Murcia doesn't have a casino.

Is there an indoor pool at Hotel Universal Murcia?

No, there is no indoor pool at this hotel.

Is Hotel Universal Murcia a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does Hotel Universal Murcia have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Universal Murcia have a restaurant with a breakfast menu?

Yes, Hotel Universal Murcia serves buffet breakfast for a surcharge each morning at Casa Pacoche.

Does Hotel Universal Murcia allow pets to stay for free?

No, pets aren't allowed at Hotel Universal Murcia though service animals are welcome.

Does Hotel Universal Murcia have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Universal Murcia?

The closest major airport to Hotel Universal Murcia is Corvera (RMU-Region de Murcia Intl.), which is 15.6 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Universal Murcia?

No, there aren't any guestrooms with balconies at Hotel Universal Murcia.

Hotel Universal Murcia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 336 reviews
Rating 8 - Good. 99 out of 336 reviews
Rating 6 - Okay. 78 out of 336 reviews
Rating 4 - Poor. 30 out of 336 reviews
Rating 2 - Terrible. 29 out of 336 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pacocho hotel was excellent, staff very friendly and helping us with everything we needed. Clean and convenient location to walk to the center of the city.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable room with a good shower. Good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Murcia. Pleasant staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value plus location

Helpful staff. Great location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Laura

Liked: Amenities
Good condicions o attencion of the staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Anna

Disliked: Cleanliness
The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Arturo

Liked: Cleanliness
It was easy to get and nice showers
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Mark

Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic overnight stay.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Jonah

Disliked: Cleanliness, staff & service, amenities
Room had roaches and insects in, staff refused to give us another room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.
Stayed 11 nights in Feb 2025
Verified review

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a small room that smelled of smoke at first, but we got a larger fresh smelling one when asking. Our stay was fine.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Evelien

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Gill

Liked: Cleanliness
Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre. Unfortunately my room was right next to the lift so some noise was heard.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Maria Angeles

Liked: Cleanliness, amenities
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Gary

Disliked: Amenities
Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Eva

Liked: Cleanliness, staff & service
H
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpio and practical
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Stayed 2 nights in Jun 2023