The Jerai Hotel Alor Star

3.0 star property
Hotel in Alor Setar with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Jerai Hotel Alor Star

Lounge
TV
Lobby
Minibar, desk, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000
  • Pekan Rabu Complex
    ‪5 min walk‬
  • Aman Central
    ‪7 min walk‬
  • Alor Setar Tower
    ‪10 min walk‬
  • Alor Setar (AOR-Sultan Abdul Halim)
    ‪13 min drive‬

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Room options

Superior Room

  • 181 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Alor Setar

The Jerai Hotel Alor Star places you within a 10-minute stroll of Pekan Rabu Complex and Istana Kuning. This 120-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Zahir Mosque - 5 min walk - 0.3 miles
  • Pekan Rabu Complex - 5 min walk - 0.3 miles
  • Aman Central - 7 min walk - 0.4 miles
  • Menara Alor Star - 7 min walk - 0.4 miles
  • Alor Setar Tower - 10 min walk - 0.6 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 17 min drive

Restaurants

  • ‪Kopitiam Ukir Mall - ‬5 min walk
  • ‪市宫茶餐室 - ‬4 min walk
  • ‪Nasik Lan Peruda - ‬5 min walk
  • ‪Bulat's Cafe - ‬4 min walk
  • ‪Aminres Ukir Mall - ‬5 min walk

About this property

The Jerai Hotel Alor Star

Hotel in Alor Setar with a 24-hour front desk and a restaurant
The Jerai Hotel Alor Star features free WiFi in public areas, a conference center, and a business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include laundry facilities, a banquet hall, and a TV in a common area.
Guests can expect to find free WiFi and TVs with satellite channels. Minibars, coffee makers, and hair dryers are other standard amenities. Housekeeping is not available.

Languages

English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Seribu Gantang Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar

Frequently asked questions

What's there to do near The Jerai Hotel Alor Star?

This hotel in Alor Setar is within a 10-minute walk of Pekan Rabu Complex, Istana Kuning, and Wat Nikrodharam. You'll also find Menara Alor Star and Aman Central less than a mile away.

How much does it cost to stay at The Jerai Hotel Alor Star?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at The Jerai Hotel Alor Star on May 23, 2025 start from $37.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Jerai Hotel Alor Star?

Yes, uncovered self parking is offered for free at the hotel.

Does The Jerai Hotel Alor Star have a casino at the property?

No, The Jerai Hotel Alor Star doesn't have a casino.

Is there an indoor pool at The Jerai Hotel Alor Star?

No, there is no indoor pool at this hotel.

Is The Jerai Hotel Alor Star good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a minibar as well as a restaurant.

Does The Jerai Hotel Alor Star have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Jerai Hotel Alor Star have a restaurant that serves breakfast?

Yes, The Jerai Hotel Alor Star serves breakfast for a surcharge at Seribu Gantang Restaurant.

Does The Jerai Hotel Alor Star allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Jerai Hotel Alor Star.

Are there connecting rooms at The Jerai Hotel Alor Star?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Jerai Hotel Alor Star?

The closest major airport to The Jerai Hotel Alor Star is Alor Setar (AOR-Sultan Abdul Halim), which is 7.1 mi away (17 minutes by car).

Can I book a room with a balcony at The Jerai Hotel Alor Star?

No, there aren't any guestrooms with balconies at The Jerai Hotel Alor Star.

The Jerai Hotel Alor Star Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 14 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmeen

Business traveler
Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Stayed 6 nights in Sep 2023

6/10 Okay

Farrin

Traveled with partner
Room needs upgrading.
Stayed 1 night in Apr 2023

10/10 Excellent

HAFIZAH BINTI

Traveled with group
Liked: Cleanliness, staff & service
Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
Stayed 2 nights in Feb 2022

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - near Pekan Rabu and UTC
Stayed 2 nights in Jan 2022

10/10 Excellent

Ahmad Hasri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cobditions

The room is clean. Keep it up esp the toilet.
Stayed 2 nights in Nov 2021

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Parking is outside of the hotel

The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Stayed 1 night in Nov 2021

10/10 Excellent

KHAIRUL IZWAN BIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General

Small rooms but are affordable and convenient.
Stayed 1 night in Dec 2020

10/10 Excellent

Rohaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019

8/10 Good

Sity Zurayda, SPT, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

SHAH, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

derris

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

4/10 Poor

nabilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadar kotor, bilik berhabuk dan berbau...
Stayed 1 night in Apr 2018

6/10 Okay

Roysten

Stayed 3 nights in Feb 2018

10/10 Excellent

nurul husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

services

services tip top
Stayed 1 night in Dec 2017

6/10 Okay

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017