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Frazel Heritage Hotel

3.0 star property

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Photo gallery for Frazel Heritage Hotel

Lobby
Balcony view
Balcony
Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100
  • Place, Aman Central
    ‪2 min walk‬
  • Place, Menara Alor Star
    ‪2 min walk‬
  • Place, Alor Setar Tower
    ‪3 min walk‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪17 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room, City View

Family Triple Room, City View | Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Suite, City View

Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down comforters, minibar, in-room safe

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a nightstand, and a painting on the wall.

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Super Single Twin Deluxe

A hotel room with two beds, a flat-screen TV, a dining table, and a large painting on the wall.

Super Single Twin Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Family

A hotel room with two beds, a desk, a wardrobe, and a painting on the wall.

Deluxe Family

  • Sleeps 3
  • Free WiFi

About the neighborhood

Alor Setar

Frazel Heritage Hotel places you next to Aman Central and Menara Alor Star. This 43-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Aman Central - 2 min walk - 0.1 miles
  • Menara Alor Star - 2 min walk - 0.1 miles
  • Alor Setar Tower - 3 min walk - 0.2 miles
  • Istana Kuning - 5 min walk - 0.3 miles
  • Kedah Royal Museum - 7 min walk - 0.4 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 20 min drive

Restaurants

  • ‪Zus Coffee - ‬4 min walk
  • ‪新日夜天饮食中心 - ‬4 min walk
  • ‪K. Nasi Lemak - ‬3 min walk
  • ‪Samila Cafe, Alor Star - ‬1 min walk
  • ‪Texas Chicken - ‬1 min walk

About this property

Frazel Heritage Hotel

Guests of Frazel Heritage Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a microwave in a common area, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 53-inch Smart TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.

Similar properties

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  • Air conditioning
  • Business services
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 510 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

What can I see within easy reach of Frazel Heritage Hotel?

This hotel is located in Alor Setar, just steps from Aman Central and Alor Setar Tower, and within a short walk of Menara Alor Star. You'll also find Pekan Rabu Complex and Istana Kuning less than a mile away.

How much does it cost to stay at Frazel Heritage Hotel?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Frazel Heritage Hotel on Jun 13, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Frazel Heritage Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Frazel Heritage Hotel include a casino?

No, Frazel Heritage Hotel doesn't have a casino.

Will I find an indoor pool at Frazel Heritage Hotel?

No, there is no indoor pool at this hotel.

Is Frazel Heritage Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a rainfall showerhead.

Does Frazel Heritage Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Frazel Heritage Hotel have a restaurant that serves breakfast?

Frazel Heritage Hotel offers free on-the-go breakfast each morning though there is no restaurant.

Will Frazel Heritage Hotel allow pets to stay for free?

No, pets aren't allowed at Frazel Heritage Hotel.

Does Frazel Heritage Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Frazel Heritage Hotel?

The closest major airport to Frazel Heritage Hotel is Alor Setar (AOR-Sultan Abdul Halim), which is 7.6 mi away (20 minutes by car).

Are there rooms with balconies at Frazel Heritage Hotel?

No, you won't find guestrooms with balconies at Frazel Heritage Hotel.

Frazel Heritage Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

6.4/10

Cleanliness

5.2/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kian Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good for business trip.
Stayed 2 nights in May 2025
Verified

8/10 Good

MOHD FAHAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible management attitude

Not friendly environment
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Muhammad

Stayed 2 nights in May 2025