The Dostyk Hotel

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

Choose dates to view prices

Photo gallery for The Dostyk Hotel

Experience the grand lobby with its central floor, reception desk, and elegant chandeliers.
Relax in our inviting lobby, featuring a curved sofa and bar area, perfect for unwinding and watching TV.
Enjoy a drink at the bar with a selection of beverages and comfortable seating.
Traditional hotel with a central entrance and two wings, offering a welcoming atmosphere and comfortable seating areas.
Relax by the pool surrounded by lush greenery and a vibrant mosaic tile design.

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
36 Kurmangazy Street, Almaty, 050021
  • Almaty Opera House
    ‪9 min walk‬
  • Zenkov Cathedral
    ‪17 min walk‬
  • Panfilov Park
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Executive Suite

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

  • 213 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite

  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Almaty

Located in Medeu District within a short walk of Almaty Opera House, The Dostyk Hotel is within a mile (2 km) of other popular sights such as National Museum of Kazakhstan. This 5-star hotel welcomes guests with 72 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Almaty Opera House - 9 min walk - 0.5 miles
  • Zenkov Cathedral - 17 min walk - 0.9 miles
  • Panfilov Park - 3 min drive - 1.5 miles
  • Almaty Central Stadium - 3 min drive - 1.9 miles
  • Almaty Tower - 5 min drive - 2.2 miles

Getting around

  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 29 min drive

Restaurants

  • ‪Vanilla - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Cafeteria - ‬6 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

The Dostyk Hotel

Luxury hotel with a full-service spa and a health club
The Dostyk Hotel features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 4480 per room one way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and safes.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Languages

English, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 5600.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 3500 per person
  • Airport shuttle fee: KZT 4480 per room (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5600.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 941140000398

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Are free cancellation options available at The Dostyk Hotel?

The Dostyk Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around The Dostyk Hotel?

This hotel is situated in Medeu District within a 10-minute walk of Lermontov Russian Drama Theatre and Geology Museum. You'll also find Almaty Opera House and Republic Square less than a mile away.

Is parking available on site at The Dostyk Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Dostyk Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, mani/pedis, and facials.

Does The Dostyk Hotel feature a casino at the property?

No, The Dostyk Hotel doesn't have a casino.

Will I find an indoor pool at The Dostyk Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at The Dostyk Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at The Dostyk Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does The Dostyk Hotel have a restaurant that serves breakfast?

Yes, The Dostyk Hotel serves buffet breakfast for a surcharge each morning at Orange.

Will The Dostyk Hotel allow pets to stay free of charge?

Yes, pets stay free at The Dostyk Hotel.

Are there connecting rooms at The Dostyk Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Dostyk Hotel?

The closest major airport to The Dostyk Hotel is Almaty (ALA-Almaty Intl.), which is 11 mi away (29 minutes by car).

Can I book a room with a balcony at The Dostyk Hotel?

No, you won't find guestrooms with balconies at The Dostyk Hotel.

The Dostyk Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 127 reviews
Rating 8 - Good. 44 out of 127 reviews
Rating 6 - Okay. 6 out of 127 reviews
Rating 4 - Poor. 2 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Mount pleasant mi

Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhanat

Stayed 8 nights in May 2024

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024

10/10 Excellent

Marek, Lugano

Stayed 1 night in Apr 2024

10/10 Excellent

Konstantin, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yan

Stayed 6 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Ok

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Stayed 6 nights in Sep 2023

6/10 Okay

Bachaar

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trinidad, Quezon City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Stayed 8 nights in Feb 2023

6/10 Okay

Magdalena Ewa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of everything

10/10 Excellent

Shadman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Stayed 4 nights in Aug 2022

10/10 Excellent

Tetiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars deserved.

Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Stayed 6 nights in Dec 2020