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Holiday Inn ALMATY by IHG

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn ALMATY by IHG

Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
Timiryazev 2 D, Almaty, 050013
  • Dostyk Plaza
    ‪16 min walk‬
  • Almaty Opera House
    ‪2 min drive‬
  • Zenkov Cathedral
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪18 min drive‬

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Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Smoking

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, City View

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Bathtub, free toiletries, hair dryer, slippers

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

  • 250 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Almaty

Located in Bostandyk District, Holiday Inn ALMATY by IHG is a leisurely stroll from sights such as National Museum of Kazakhstan and Kazakhstan Independence Monument. This 227-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Republic Square - 10 min walk - 0.6 miles
  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Central Stadium - 2 min drive - 1.0 mile
  • Almaty Opera House - 2 min drive - 1.2 miles
  • Zenkov Cathedral - 3 min drive - 1.9 miles

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Restopark - ‬6 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪La Coppola - ‬7 min walk
  • ‪Coffee Boom - ‬6 min walk
  • ‪Q Coffee Shop - ‬15 min walk

About this property

Holiday Inn ALMATY by IHG

Luxury hotel with a fitness center and a 24-hour front desk
Holiday Inn ALMATY by IHG features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include sofa beds, sitting areas, and refrigerators. Limited housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (7,952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 9100 for adults and KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn ALMATY by IHG?

Holiday Inn ALMATY by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn ALMATY by IHG?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn ALMATY by IHG on Jun 29, 2025 start from $82.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn ALMATY by IHG?

This hotel is situated in Bostandyk District within a short 13-minute walk of Republic Square and also 13 minutes on foot from National Museum of Kazakhstan. You'll also find Kazakhstan Independence Monument and Presidential Palace less than a mile away.

Will I be able to park at Holiday Inn ALMATY by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn ALMATY by IHG include a casino at the property?

No, Holiday Inn ALMATY by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn ALMATY by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn ALMATY by IHG good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Does Holiday Inn ALMATY by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn ALMATY by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn ALMATY by IHG serves buffet breakfast for a surcharge each morning at Glasshouse.

Will Holiday Inn ALMATY by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn ALMATY by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn ALMATY by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn ALMATY by IHG?

The closest major airport to Holiday Inn ALMATY by IHG is Almaty (ALA-Almaty Intl.), which is 12 mi away (34 minutes by car).

Are there rooms with balconies at Holiday Inn ALMATY by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn ALMATY by IHG.

Holiday Inn ALMATY by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 111 out of 265 reviews
Rating 8 - Good. 94 out of 265 reviews
Rating 6 - Okay. 33 out of 265 reviews
Rating 4 - Poor. 14 out of 265 reviews
Rating 2 - Terrible. 13 out of 265 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Elina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great place!

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

10/10 Excellent

Slobodan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport. Very clean hotel. Nice servi

Stayed 4 nights in Sep 2024

10/10 Excellent

Ravshan Uraimov Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it’s good hard to see the mountains. I had a mountain view broom, but there is barely mountains to see lots of buildings in front of window, and there is constructions on the backside of the hotel. I hope the spill improve in the future thanks.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Vishal

Stayed 1 night in Jul 2024

8/10 Good

Olzhas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Victoriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024

4/10 Poor

Cynthia

Business traveler
Disliked: Property conditions & facilities

Changes for the worse

I had a great stay in the fall of 2023. The summer of 2024, the hotel is undergoing renovation and a shift towards hosting large groups of tourists (often sleeping in the common areas as they awaited their rooms). Breakfast was of low quality. Some young people working at the front desk were excellent, and others were lackluster and poorly trained. location (near a large shopping center) is excellent, but I won't be back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Vitalii

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Mar 2024

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

NOREEN

Liked: Cleanliness, staff & service
Need new carpet
Stayed 2 nights in Apr 2024

10/10 Excellent

Pavel, Sammamish

Stayed 3 nights in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Lesya, Clackamas

Traveled with group, Business traveler
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

Oleksandr

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel in general is fine but .. when I checked in there was a bat in my room, brought it to receiption in a bag: no excuses, no support or customers service. I am traveling for months and this is the place I will never come back
Stayed 2 nights in Nov 2023

6/10 Okay

Xuejun

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.

8/10 Good

Kathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and hallway carpets were very dirty and the color almost turned black.
Stayed 1 night in May 2023

6/10 Okay

Mohamed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever thinking to come again!!!

Not clenched enough, it’s not every day. Reception staff are not professional. Check out 12 but they are making noise from 10:00 am. Breakfast not worth at all. The Hotel not as holiday in standard!
Stayed 5 nights in Apr 2023

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