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Holiday Inn ALMATY by IHG

Property class: 4.5

Choose dates to view prices

Photo gallery for Holiday Inn ALMATY by IHG

A modern interior with a central tree, seating areas, and wooden tables.
A modern hotel corridor with marble walls, wooden paneling, and potted plants.
An outdoor seating area with wooden tables and chairs, some with planters.
A modern hotel lobby with a green sofa, orange armchairs, a small white table, and a large tree in the center.
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Timiryazev 2 D, Almaty, 050013
  • Place, National Museum of Kazakhstan
    ‪10 min walk‬
  • Place, Republic Square
    ‪12 min walk‬
  • Place, Kazakhstan Independence Monument
    ‪12 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through the window.

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a large bed, a desk, a chair, a television, and a mirror.

Suite, 1 Bedroom, Smoking

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through the window.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Twin Beds, Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, two chairs, and a small table.

Standard Room, 1 Double Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed, Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through the window.

Suite, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through the window.

Suite, 1 King Bed, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Mountain View

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Twin Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed (Top Floor)

  • Mountain view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Almaty

Located in Bostandyk District, Holiday Inn ALMATY by IHG is a leisurely stroll from sights such as National Museum of Kazakhstan and Kazakhstan Independence Monument. This 227-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • National Museum of Kazakhstan - 10 min walk - 0.6 miles
  • Republic Square - 12 min walk - 0.7 miles
  • Kazakhstan Independence Monument - 12 min walk - 0.7 miles
  • Dostyk Plaza - 17 min walk - 0.9 miles
  • Almaty Central Stadium - 2 min drive - 1.0 mile

Getting around

  • Almaly - 8 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Lavka by Proshenkkov - ‬12 min walk
  • ‪Sashimi Club By Kingfisher - ‬8 min walk
  • ‪Arabica Coffee & Kitchen - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Пхали-Хинкали - ‬8 min walk

About this property

Holiday Inn ALMATY by IHG

Holiday Inn ALMATY by IHG features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include sofa beds, sitting areas, and refrigerators. Limited housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,860 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (7,952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 20 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 9860 for adults and KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn ALMATY by IHG?

Holiday Inn ALMATY by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn ALMATY by IHG?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn ALMATY by IHG on Oct 31, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn ALMATY by IHG?

This hotel is situated in Bostandyk District within a short 12-minute walk of National Museum of Kazakhstan and also 12 minutes on foot from Kazakhstan Independence Monument. You'll also find Republic Square and Central State Museum less than a mile away.

Does Holiday Inn ALMATY by IHG include a casino at the property?

No, Holiday Inn ALMATY by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn ALMATY by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn ALMATY by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and a minibar.

Does Holiday Inn ALMATY by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn ALMATY by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn ALMATY by IHG serves buffet breakfast for a surcharge each morning at Glasshouse.

Will Holiday Inn ALMATY by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn ALMATY by IHG though service animals are welcome.

Where is the closest airport to Holiday Inn ALMATY by IHG?

The closest major airport to Holiday Inn ALMATY by IHG is Almaty (ALA-Almaty Intl.), which is 11.9 mi away (34 minutes by car).

Holiday Inn ALMATY by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 307 reviews
Rating 8 - Good. 103 out of 307 reviews
Rating 6 - Okay. 40 out of 307 reviews
Rating 4 - Poor. 15 out of 307 reviews
Rating 2 - Terrible. 15 out of 307 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Friendly staff. Special thanks to Tamer restaurant head waiter manager Convenient location Clean rooms
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall……………………………..
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room, beautiful view. Plenty of dining and shopping within walking distance
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , the stuff was helpful. 24/7 Bar and room service .
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place!

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Stayed 10 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
So so…not so good experience
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
The breakfast was nice. Was charged twice for the room. This was resolved after I brought it to their attention. Air conditioning didn't work in the room, but they did change the room.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Rooms were a bit ‘tired’. Bathroom felt like it was pretty old but restaurant was top notch.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

The location was right for the event that we had to attend.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.
Verified review

10/10 Excellent

good
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat and clean, and we appreciated the very nice towels and linens. We also really liked it. There were fresh water stations on every floor. The staff couldn't have been nicer or more helpful. A small café downstairs a very good latte!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Decent room. AC is not working . Drain system is not properly working in bathroom.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

COULD BE BETTER

HOTEL ROOMS ARE EXTREMELY SMALL AND CRAMPED . CHOICE OF VEG FOOD IN THE MENU IS EXTREMELY LIMITED.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Need new carpet
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilets are very dirty!
Stayed 3 nights in Aug 2022