Heart Hotel and Gallery Whitsundays

4.0 star property
Beach hotel with a coffee shop and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
Sports facility
Exterior
Exterior
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

View in a map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Place, Airlie Beach Lagoon
    ‪2 min walk‬
  • Place, Coral Sea Marina
    ‪7 min walk‬
  • Place, Port of Airlie
    ‪12 min walk‬
  • Airport, Proserpine, QLD (PPP-Whitsunday Coast)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Designer Queen Room - Village View

9.0 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Designer Queen Room - Water Aspect

8.2 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Designer King Room - Village View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Designer King Spa Room - Water Aspect

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Designer King Suite - Village View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Accessible Room - Water Aspect

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Airlie Beach

Heart Hotel and Gallery Whitsundays places you next to Airlie Beach Lagoon and a short stroll from other popular sights like Port of Airlie. This 40-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.1 miles
  • Coral Sea Marina - 7 min walk - 0.4 miles
  • Airlie Beach Market - 7 min walk - 0.4 miles
  • Port of Airlie - 12 min walk - 0.6 miles
  • Cannonvale Beach - 4 min drive - 2.1 miles

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nomads Airlie Beach Hostel - ‬1 min walk
  • ‪KC's Bar & Grill - ‬3 min walk
  • ‪Mama Africa - ‬1 min walk

About this property

Heart Hotel and Gallery Whitsundays

Beach hotel with a coffee shop and a restaurant
Heart Hotel and Gallery Whitsundays features free WiFi in public areas and a garden. Airport transportation is made easy with an airport shuttle (available 24 hours) for AUD 25 per person one-way. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a gift shop and a porter/bellhop.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Furnished balconies, MP3 docks, and espresso makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Designer stores
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool (guest access)
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Is free cancellation available at Heart Hotel and Gallery Whitsundays?

Heart Hotel and Gallery Whitsundays provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Heart Hotel and Gallery Whitsundays?

This hotel in Airlie Beach is within a 10-minute walk of Airlie Beach Lagoon and Boathaven Beach. You'll also find Port of Airlie and Airlie Beach Market less than a mile away.

Is parking available on site at Heart Hotel and Gallery Whitsundays?

No, this hotel doesn't offer parking.

Does Heart Hotel and Gallery Whitsundays include a casino on the premises?

No, Heart Hotel and Gallery Whitsundays doesn't have a casino.

Is there an indoor pool at Heart Hotel and Gallery Whitsundays?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Heart Hotel and Gallery Whitsundays?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Heart Hotel and Gallery Whitsundays?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Heart Hotel and Gallery Whitsundays feature a restaurant that includes a breakfast menu?

Yes, Heart Hotel and Gallery Whitsundays serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Heart Hotel and Gallery Whitsundays allow pets to stay for free?

No, pets aren't allowed at Heart Hotel and Gallery Whitsundays though service animals are welcome.

Does Heart Hotel and Gallery Whitsundays have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Heart Hotel and Gallery Whitsundays?

The closest major airport to Heart Hotel and Gallery Whitsundays is Proserpine, QLD (PPP-Whitsunday Coast), which is 23.7 mi away (33 minutes by car). Another top airport is Hamilton Island, QLD (HTI-Great Barrier Reef), which is around 16 mi away.

Can I book a room with a balcony at Heart Hotel and Gallery Whitsundays?

Yes, every guestroom at Heart Hotel and Gallery Whitsundays comes with a furnished balcony with some featuring ocean or city views.

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 226 out of 548 reviews
Rating 8 - Good. 181 out of 548 reviews
Rating 6 - Okay. 79 out of 548 reviews
Rating 4 - Poor. 39 out of 548 reviews
Rating 2 - Terrible. 23 out of 548 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lynsey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property was very clean and staff very helpful the down side of the property was the funfair outside of our room which we have no information on when booking our stay. So we couldn’t use the balcony to sit out or have the doors or windows open due to the loud music.
Stayed 2 nights in Aug 2025

4/10 Poor

Glenys

Disliked: Property conditions & facilities
Was not advised there was major construction directly below my room. Heavy construction Equipment started at 6.20am and continued all day. I complained to staff each day and through an online message but no remediation steps were taken. No discount or room change was offered. The room advertised as ocean view opened directly onto the busy car park. Very poor value for money
Stayed 2 nights in Jul 2025

6/10 Okay

Nicola- Maree, Toowoomba

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room's are extremely small, no milk, coffee machine was dirty
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Traveled with partner
Disliked: Cleanliness, amenities
Central location
Stayed 2 nights in Jul 2025

6/10 Okay

Rick

Traveled with partner
Disliked: Amenities
No on site parking, have to pay for parking in public parking, car park not secure.
Stayed 1 night in Jul 2025

8/10 Good

Stuart, Penrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average hotel situated in a good spot.
Stayed 1 night in Jun 2025

10/10 Excellent

Kingsly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Central double glazing ensured quite Excellent service from reception Room was small but comfortable Paying for parking was different however understandable considering the location
Stayed 5 nights in Jun 2025

10/10 Excellent

Lyndell

Stayed 1 night in Jun 2025

10/10 Excellent

Stuart, Penrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. No real dramas. The lady at reception today, needs to find some common courtesy and a little respect toward us the customer. Were all the same in life. No one is, better than anyone else. Without customers she wouldnt have a job. Even if she did own the place, which I doubt.
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Stayed 4 nights in Jun 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great it’s close to absolutely everything The staff were very friendly and the room was clean and comfortable
Stayed 7 nights in May 2025

10/10 Excellent

Vonnavee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tristram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lynne, Numurkah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the sound from the street was very muffled (even though close to nightclubs), and although the room was very small it was enough!
Stayed 7 nights in Apr 2025

10/10 Excellent

Chop

Liked: Cleanliness, staff & service, property conditions & facilities
Bad pillows & mattress Everything else perfect Particularly staff absolutely perfect 👌
Stayed 2 nights in May 2025

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, the ocean view, car park, and how knowledgeable & fantastic staff were
Stayed 4 nights in Apr 2025

10/10 Excellent

Nithila

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location and the room was modern and clean Note that rooms facing the Main Street may be quite loud, but my room facing the ocean was very quiet.
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place
Stayed 1 night in Mar 2025

4/10 Poor

Jane

Stayed 2 nights in Mar 2025

2/10 Terrible

Alice

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful staff!

Excellent hotel! Friendly and courteous hotel staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhees

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great location for Airlie Beach, i would recommend getting the city view
Stayed 1 night in Mar 2025

10/10 Excellent

Jarryd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used the hotel as a base for overnight sailing trips in Whitsundays and it’s the perfect location for this being walking distance to both marinas. I was super appreciative of Allison and her team who assisted with all sorts of permutations of luggage storage with early check-outs and late check-ins. It’s also the perfect location for pubs/cafes at Airlie beach as well as the lagoon.
Stayed 1 night in Mar 2025