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Hard Rock Hotel Tenerife

5.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Tenerife

4 outdoor pools, pool umbrellas, sun loungers
Property video
Rooftop terrace
Beach nearby, black sand, sun loungers, beach umbrellas
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Avenida Adeje, 300, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, Ajabo Beach
    ‪15 min walk‬
  • Place, La Caleta National Park
    ‪19 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪23 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room Single Use (Silver)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Silver)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(21 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room (Gold)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Gold)

8.8 out of 10
Excellent
(41 reviews)
  • Partial sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room (Platinum)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Platinum)

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite (Silver)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Silver)

8.6 out of 10
Excellent
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Gold)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Gold)

9.8 out of 10
Exceptional
(8 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Rock Suite Platinum)

Suite (Rock Suite Platinum) | Premium bedding, minibar, in-room safe, desk

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (Rock Royalty)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Rock Royalty)

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (Silver) - Family Friendly

Premium bedding, minibar, in-room safe, desk

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Gold) - Family Friendly

Premium bedding, minibar, in-room safe, desk

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Rock Royalty) - Family Friendly

Premium bedding, minibar, in-room safe, desk

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use (Rock Royalty)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use (Rock Royalty)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Rock Royalty)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Rock Royalty)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room (Connecting Gold)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio Suite (Amplified)

Studio Suite (Amplified) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Amplified)

8.8 out of 10
Excellent
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use (Gold)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use (Gold)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use (Platinum)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room Single Use (Platinum)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite Silver - Single Use

Premium bedding, minibar, in-room safe, desk

Studio Suite Silver - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Gold - Single Use

Premium bedding, minibar, in-room safe, desk

Studio Suite Gold - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Rock Suite Diamond)

Suite (Rock Suite Diamond) | Premium bedding, minibar, in-room safe, desk

Suite (Rock Suite Diamond)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Rock Suite Gold)

Suite (Rock Suite Gold) | Premium bedding, minibar, in-room safe, desk

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Adeje

Located in Costa Adeje, Hard Rock Hotel Tenerife is within a 15-minute drive of popular attractions such as Puerto Colon Marina and Siam Park. This 624-room, 5-star resort has 4 outdoor pools along with a full-service spa and 7 restaurants.
View more Resorts in AdejeOpens in a new window

What's nearby

  • Las Galgas - 3 min walk - 0.2 miles
  • El Pinque Beach - 3 min walk - 0.2 miles
  • Tenerife Beaches - 5 min walk - 0.3 miles
  • Ajabo Beach - 15 min walk - 0.8 miles
  • La Caleta National Park - 19 min walk - 1.0 mile

Getting around

  • Tenerife South Airport (TFS) - 30 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪Atlántico Grill @ Riu - ‬9 min walk
  • ‪Restaurant Yaiza - ‬11 min walk
  • ‪Restaurante Judith - ‬5 min walk
  • ‪Lobby Bar Hotel Riu Buenavista - ‬10 min walk

About this property

Hard Rock Hotel Tenerife

Guests of Hard Rock Hotel Tenerife have access to a full-service spa, 4 outdoor pools, and a children's pool. If you drive, self parking is EUR 14 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Furnished balconies, iPod docks, and minibars are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 14 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from June 8 2026 to July 8 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

Will I find all-inclusive rates at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife has all inclusive rates that come with all meals included.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on Apr 26, 2026 start from $335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Hard Rock Hotel Tenerife?

This resort is situated in Costa Adeje within a 10-minute walk of Tenerife Beaches and El Pinque Beach. You'll also find La Caleta National Park and Golf Costa Adeje within a short drive.

Is there parking available at Hard Rock Hotel Tenerife?

Yes, secured parking is offered for EUR 14 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is a spa located at Hard Rock Hotel Tenerife?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, couples treatments, and body wraps.

Are there luxury amenities available at Hard Rock Hotel Tenerife?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an ocean-view restaurant, and 3 swim-up bars at this resort.

Does Hard Rock Hotel Tenerife have a casino at the property?

No, Hard Rock Hotel Tenerife doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Tenerife?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Hard Rock Hotel Tenerife?

This waterfront resort offers many amenities for couples such as an ocean-view restaurant and 4 outdoor pools with some guestrooms featuring a private outdoor hot tub.

Does Hard Rock Hotel Tenerife have a hot tub?

No, but this resort does have a steam room.

Does Hard Rock Hotel Tenerife have a restaurant that serves breakfast?

Yes, Hard Rock Hotel Tenerife has 7 restaurants, and serves free buffet breakfast each morning.

Does Hard Rock Hotel Tenerife allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Tenerife for a fee of EUR 40 per pet, per night.

Does Hard Rock Hotel Tenerife have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Hard Rock Hotel Tenerife?

The closest major airport to Hard Rock Hotel Tenerife is Tenerife South Airport (TFS), which is 17.4 mi away (30 minutes by car). Another top airport is La Gomera (GMZ), which is around 27.3 mi away.

Are there rooms with balconies at Hard Rock Hotel Tenerife?

Yes, every guestroom at Hard Rock Hotel Tenerife comes with a furnished balcony and some offer ocean views.

Does Hard Rock Hotel Tenerife have a wedding venue on site?

There are wedding services available at Hard Rock Hotel Tenerife if that's in your vacation plans.

Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Avi

Liked: Cleanliness, staff & service, amenities
A lot of choice but not taste
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrei

Stayed 7 nights in Dec 2025

10/10 Excellent

Sanjay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Staff and facilities were excellent. Just wish the pool temperature was a little warmer in the winter months
Stayed 8 nights in Dec 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Food was great. Staff were excellent. Would return in a heartbeat
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Stayed 4 nights in Dec 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, easy parking
Stayed 4 nights in Dec 2025

10/10 Excellent

Marita Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities
,
Stayed 6 nights in Dec 2025

10/10 Excellent

Kaleem

Traveled with family
Liked: Cleanliness, staff & service, amenities
All I would say is that pictures don’t lie. All amenities and rooms were exactly as shown. Top class service. Fair play to Hard Rock Tenerife 🙌
Stayed 2 nights in Dec 2025

10/10 Excellent

Naresh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Deepak

Stayed 6 nights in Dec 2025

6/10 Okay

Claire

Traveled with family
Hotel was fine, staff good, music was great. I wouldn’t call this a 5 star hotel however; The food at breakfast was average (tinned fruit rather than fresh) and drinks are overpriced (and it’s only Heineken). More like an average 4 star hotel that charges 5 star prices.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pradeep kumar

Stayed 7 nights in Dec 2025

6/10 Okay

Mantas

Traveled with partner
Liked: Property conditions & facilities
Most of our trip was amazing apart from a few areas which really impacted our experience. Firstly a few of the canteen staff were very rude to us when we wanted to ask if any drinks were available for us at dinner even though we were half board. A simple answer would have sufficed without the attitude and the same waiter seemed to have the same attitude all the time as when we saw her the next dinner it was the same attitude. Apart from this one staff everyone else was great and very helpful. I would especially like to thank the staff who brought some delicious cookies for me and my gf as a anniversary gift along with a very nice note which we both enjoyed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded room as we were on our honeymoon which was amazing! So, so clean. Food in the buffet restaurant was lovely. Would love to go back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dominic

Stayed 7 nights in Dec 2025

4/10 Poor

RICHARD

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Complete lack of information. Hugely overpriced all inclusive. Terrible service at steak restaurant.
Stayed 5 nights in Dec 2025

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
We had a jacuzzi bath that poured out dark gunk into the bath water, which required a good hour of cleaning. The drinking glasses in the room were not clean. I raised concerns with the desk and they did not apologise, nor did the cleanliness improve. Thoroughly disappointing from a cleanliness perspective. Otherwise a reasonable hotel, although not worth the price pre-discount.
Stayed 7 nights in Nov 2025

6/10 Okay

Suzanne

For a five star hotel, I found the service poor, when I reported torn/hole in the duvet cover, safe not working, and the car parking QR code not working, it was met with little concern from the receptionist. The room itself was fine, pool area ok, the waitress first encounter with me was to say ‘yes’ instead of what would you like to order. Breakfast is manic, tea/coffee is self service. Compared to hard rock ibiza, Tenerife hard rock felt like a four star. I don’t think it’s worth the money that it charges for some dates. We wouldn’t return there….they said they would email when we could check in, they didn’t. We don’t usually complain about hotels…. This just didn’t live up to the expected standard….
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and staff also very good. No complaints there! A few things I would have expected from a 5 star hotel. Would be complimentary bottles of water in your room. We did have on arrival but never got replaced and I would have expected it to! The pricing for the drinks was completely ridiculous. 12 euro for Heineken lager( not an even a premium lager) the cheapest lager about. And everyone one I did get ( not many as I refuse to pay the prices). was completely flat!! 4.50 euro for a 200ml bottle of coke!! For this reason I’ll not be back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice pools, good entertainment, fresh (very cold) pools. Good food.
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Room was gorgeous,comfy bed ,lovely views and nice toiletries.The breakfast was really good great choice of quality food.
Stayed 7 nights in Dec 2025

10/10 Excellent

marko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 5 nights in Dec 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edyta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, friendly staff, clean rooms, wide choice of food
Stayed 7 nights in Dec 2025

10/10 Excellent

Marlowe, APO AE

Stayed 3 nights in Dec 2025

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