If you’re thinking of staying here, don’t! It’s one of the worst places I’ve stayed at, and I won’t be making the same mistake again. They’ll make all sorts of promises prior to booking, like a quiet room and requested floor, only to renegade at the point of check in. The standard rooms are in a prison style building separate to the main house, where rooms are generally tired and disappointing.
Be prepared to be totally let down.
The food is inedible and without flavour, I preferred not to eat at all. The leisure facilities are always out of order, with the sauna not working and the steam room barely. The jacuzzi will scald you, it’s so hot you’ll be cooking and it’s impossible to remain in there for more than a minute. The pool looked like it had never been cleaned with bits of debris and plastic all over. You could also see the bacteria foam appearing in places.
All in all, it’s a place where you’re likely to catch something. Both Charlotte and Bianca need to be replaced, the worst ‘managers’ I’ve ever come across, it’s a let down to all the other staff.