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Recent guest reviews

Great View best customer experience! We were greeted and those 2 days staying was something we will never going to regret!

We had dinner in the hotel restaurant. It was an AWEFUL experience. The wait staff was unimaginable bad. There must have been a hidden camera. It had to have been a joke. We spent two weeks at luxury properties in Europe and this was the ONLY bad experience. Three hours and 10 minutes for two courses. (It was only two course because they didn't bring the others.) After and forty-five minute wait, they brought our 18 year old (who is 6' 1") a TINY child's portion of pasta, even though he did not order that. The staff fought with each other. I couldn't find a manger. No one ever came by and even when I tracked our waiter down across the restaurant he still refused to come by. I don't think there could have been a manager. The excellent chef was no salvation. Several hundred Euros later we left completely bummed out that we wasted our night in Zurich with this rude and incompetent staff.

Orellistrasse 21 Zürich ZH

Hotel highlights

  • Walking distance to Zoo Zurich
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free bike rentals

Located in Fluntern within a short walk of Zoo Zurich, Sorell Hotel Zürichberg is within a mile (2 km) of other popular sights such as ETH Zurich. This 66-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 66 rooms are soundproofed and have an array of amenities, including minibars, free bottled water, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones, ironing boards, and desks are also standard.


Property features

Sorell Hotel Zürichberg features free WiFi in public areas, conference space, and free use of bicycles. If you drive, self parking is CHF 10 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.

Room options

Double Room (Bijou)

1 King Bed | Sleeps 2

Standard Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Standard Double Room

1 King Bed and 2 Twin Beds | Sleeps 3

Deluxe Double Room

1 King Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Sorell Hotel Zürichberg

Everyone (3) Family (1)
1
Everyone

By on Jul 6, 2020

Review comment responded on Aug 4, 2020

Sehr geehrter Gast Vielen Dank für Ihren Besuch bei uns im Sorell Hotel Zürichberg. Es würde uns sehr freuen, wenn Sie sich persönlich mit uns in Verbindung setzten würden, so dass wir mehr über Ihren Aufenthalt bei uns erfahren können.

5
Family Family with small children

Great View best customer experience! We were greeted and those 2 days staying was something we will never going to regret!

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Greetings from Zürich! Thank you very much for having taken time to comment about your stay at Sorell Hotel Zürichberg. We are happy that you have enjoyed your stay with us and that you were especially satisfied with the service you have been provided with! We are very much looking forward to seeing you again soon at the Sorell Hotel Zürichberg and we wish you all the best in the meantime. Kind regards Your Sorell Hotel Zürichberg Team

5
Everyone

By on Oct 13, 2018

Review comment responded on Oct 17, 2018

Greetings from Zürich Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Zürichberg and that the service you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, John Pfister Guest Relation Manager

3
Everyone

We had dinner in the hotel restaurant. It was an AWEFUL experience. The wait staff was unimaginable bad. There must have been a hidden camera. It had to have been a joke. We spent two weeks at luxury properties in Europe and this was the ONLY bad experience. Three hours and 10 minutes for two courses. (It was only two course because they didn't bring the others.) After and forty-five minute wait, they brought our 18 year old (who is 6' 1") a TINY child's portion of pasta, even though he did not order that. The staff fought with each other. I couldn't find a manger. No one ever came by and even when I tracked our waiter down across the restaurant he still refused to come by. I don't think there could have been a manager. The excellent chef was no salvation. Several hundred Euros later we left completely bummed out that we wasted our night in Zurich with this rude and incompetent staff.

By , from Chicago on Jul 20, 2018

Sorell Hotel Zürichberg

Orellistrasse 21, Zürich, ZH 8044
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