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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Exterior
Daily buffet breakfast (CHF 15 per person)
View from room
Classic | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
Kirchgasse 4, Zürich, ZH, 8001
  • Place, Grossmuenster
    ‪1 min walk‬
  • Place, Zurich Town Hall
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Sorell Boutique-Hotel Seidenhof Zürich

Old Town Zürich
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 181 reviews
$378 nightly
The price is $402
Mar 13 - Mar 14
Total with taxes and fees
Sorell Boutique-Hotel Seidenhof Zürich

About the neighborhood

Zürich

Located in Old Town Zürich, Altstadt Hotel is next to Grossmuenster and Helmhaus. This 25-room, 3-star hotel has conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Grossmuenster - 1 min walk - 0.0 miles
  • Kunsthaus Zurich - 3 min walk - 0.2 miles
  • Zurich Town Hall - 5 min walk - 0.3 miles
  • Bahnhofstrasse - 5 min walk - 0.3 miles
  • Zürich Opera House - 6 min walk - 0.4 miles

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 6 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Restaurant Le Cèdre - Bellevue - ‬1 min walk
  • ‪ViCAFE - ‬4 min walk
  • ‪Odeon - ‬3 min walk
  • ‪Zunfthaus zur Zimmerleuten - ‬2 min walk
  • ‪Terrasse - ‬3 min walk

About this property

Altstadt Hotel

Guests of Altstadt Hotel enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is available for CHF 36 per night. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has a terrace.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include minibars, coffee makers, and hair dryers. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered self parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number CHE-169.051.025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Frequently asked questions

Are free cancellation options available at Altstadt Hotel?

Altstadt Hotel offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Altstadt Hotel?

This hotel is situated in Old Town Zürich, just steps from Grossmuenster and Zurich Town Hall, and within a short walk of Bahnhofstrasse. You'll also find Letzigrund Stadium and Zoo Zurich within a short drive.

Is there parking available at Altstadt Hotel?

Yes, covered parking is offered for CHF 36 per night. Electric car charging is also available for guests.

Does Altstadt Hotel feature a casino?

No, Altstadt Hotel doesn't have a casino.

Is there an indoor pool at Altstadt Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadt Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a bar.

Does Altstadt Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Altstadt Hotel have a restaurant with a breakfast menu?

Yes, Altstadt Hotel serves buffet breakfast for a surcharge on weekday mornings at Altstadt Bar.

Does Altstadt Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Altstadt Hotel for a fee of CHF 10 per pet, per night.

Does Altstadt Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Altstadt Hotel?

The closest major airport to Altstadt Hotel is Zurich Airport (ZRH), which is 7.8 mi away (30 minutes by car).

Are there rooms with balconies at Altstadt Hotel?

Yes, some guestrooms at Altstadt Hotel offer a terrace and may feature city views.

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Location, helpful staff, breakfast. I would stay again.
Stayed 3 nights in Jan 2026

8/10 Good

Donna M

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very small. Location great. Only problem were the pigeons outside our room. Cooing all night very loud. Was concerned one would come inside room since no screens. We were on third floor. Amenities ok. Did not have breakfast there.
Stayed 5 nights in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

10/10 Excellent

Sophia, Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Nov 2025

10/10 Excellent

Liza, Simi Valley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very recommend it,walking distance to almost everything! Lake, a lot of restaurants, churches etc etc Great customer service.
Stayed 1 night in Nov 2025

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great location, close to transportation. Cons: pull out beds too soft and squeaking noise
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Stayed 2 nights in Oct 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff; great location, many local restaurants. easy walk to train station
Stayed 2 nights in Oct 2025

10/10 Excellent

DAWN, Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water, near many restaurants and shopping. Parking is a structure about 7 mins away with a bit of an incline. Bar inside nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and rooms
Stayed 3 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
----
Stayed 1 night in Sep 2025

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and approachable. The key system was fun. Loved having access to an elevator.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in old town, easy walk to the cathedral, shops, restaurants, Lake Zurich, right near a tram pick up spot, very convenient! I loved the little cafe on the first floor as well! Very nice place to stay in Zurich if you’re looking to enjoy the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, with a tram stop nearby and close proximity to Grossmünster, as well as plenty of surrounding shops and restaurants. The room and bathroom were both very spacious and clean, and the bed and pillows were comfortable. They provided thoughtful amenities like slippers, a laundry bag, and a paper bag in the room. I especially appreciated the ample counter space in the bathroom for personal items. Hotel staffs were friendly and helpful. I would definitely stay there again.
Stayed 4 nights in Oct 2025

8/10 Good

JANE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
One member of staff was particularly unhelpful and the rest were unfriendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic in the old town area, room was amazing with rooftop terrace with fantastic view.
Stayed 4 nights in Sep 2025

4/10 Poor

Susan

Traveled with family
Disliked: Amenities
Dont get the attic room if you are over 5’2” !!! Or if you have a bag and want someplace to put it. So many places to hit your head, it was like a fun house! Stay away!
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first hotel in Switzerland. It was perfect. Staff was kind and friendly. Breakfast option cannot be beat! We loved it!
Stayed 2 nights in Sep 2025

8/10 Good

Renee

Stayed 1 night in Oct 2025

10/10 Excellent

Annette, Harvesdt

Liked: Cleanliness, staff & service
I love the property. I did not love no air conditioning. We had to keep our window open to stay cool and the bell tower went off every 15 minutes. Please consider getting air conditioning the breakfast, the staff, and everything else was impeccable
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Always stay here when in Zurich.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel.
Stayed 1 night in Sep 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Its the perfect location. Near lots of shops and restaurants. Walking distances to almost everything. The down fall if staying more then 2 nights is no English speaking anything on the TV. No new BBC nothing. You come in from all day out and about and would just like to catch alittle on news beside watching you phone.
Stayed 3 nights in Sep 2025