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Mercure Zürich City

4.0 star property

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Photo gallery for Mercure Zürich City

Exterior
Daily buffet breakfast for a fee
Exterior
Sauna, hot tub, steam room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Vulkanstrasse 108b, Zürich, 8048
  • Place, Swiss Life Arena
    ‪6 min walk‬
  • Place, Hardturm
    ‪19 min walk‬
  • Place, Letzigrund Stadium
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, Connecting Rooms

  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Holiday Inn Zurich - Messe by IHG

Zürich Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
8.6 out of 10, Excellent, 767 reviews
$177 nightly
The price is $193
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Zurich - Messe by IHG

About the neighborhood

Zürich

Located in Zürich Center, Mercure Zürich City is within a few miles (5 km) of popular sights such as Swiss National Museum and Bahnhofstrasse. This 4-star hotel has 319 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Zürich and also close to University of Zurich and Fraumuenster.

What's nearby

  • Swiss Life Arena - 6 min walk - 0.4 miles
  • Hardturm - 19 min walk - 1.0 mile
  • SIX Swiss Exchange - 3 min drive - 1.3 miles
  • Letzigrund Stadium - 4 min drive - 1.3 miles
  • Technopark Business Center - 5 min drive - 2.0 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 31 min drive

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Restaurant Farbhof - ‬8 min walk
  • ‪La Taquería - ‬11 min walk
  • ‪Micas Garten - ‬11 min walk

About this property

Mercure Zürich City

Guests staying at Mercure Zürich City enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for CHF 29 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and bathrobes. Desks, wardrobes or closets, and desk chairs are other standard amenities.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Crowne Plaza Zürich by IHG
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
$181 nightly
The price is $197
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich

a-ja Zürich. Das City-Resort. Hotel

a-ja Zürich. Das City-Resort. Zurich

aja Zürich Das CityResort

a ja Zürich. Das City Resort.

a-ja Das City-Resort. Hotel

aja Zuerich Hotel Zürich

aja Zuerich Hotel

aja Zuerich Zürich

Hotel aja Zuerich Zürich

Zürich aja Zuerich Hotel

Hotel aja Zuerich

a ja Zürich. Das City Resort.

aja Zuerich

Mercure Zürich City

Mercure Zürich City Hotel

Mercure Zürich City Zürich

Mercure Zürich City Hotel Zürich

Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Are free cancellation options available at Mercure Zürich City ?

Mercure Zürich City provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Zürich City ?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Jun 14, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Zürich City ?

This hotel is situated in Zürich Center within a short 6-minute walk of Swiss Life Arena and also 10 minutes on foot from Hallenbad Altstetten. You'll also find Letzigrund Stadium and Swiss National Museum within a short drive.

Is parking available on site at Mercure Zürich City ?

Yes, secured parking is offered for CHF 29 per night. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is a spa located at Mercure Zürich City ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Zürich City feature a casino?

No, Mercure Zürich City doesn't have a casino.

Is there an indoor pool at Mercure Zürich City ?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Mercure Zürich City ?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does Mercure Zürich City have a hot tub?

No, but this hotel does have a sauna.

Does Mercure Zürich City have a restaurant with a breakfast menu?

Yes, Mercure Zürich City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Zürich City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Zürich City for a fee of CHF 25 per pet, per night.

Does Mercure Zürich City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Zürich City ?

The closest major airport to Mercure Zürich City is Zurich Airport (ZRH), which is 13.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Mercure Zürich City ?

No, there aren't any guestrooms at Mercure Zürich City that offer a balcony.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 704 reviews
Rating 8 - Good. 206 out of 704 reviews
Rating 6 - Okay. 82 out of 704 reviews
Rating 4 - Poor. 26 out of 704 reviews
Rating 2 - Terrible. 23 out of 704 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
During my time in the SPA area, I experienced an unfortunate incident where my mobile phone was stolen. I noticed it was missing shortly after and immediately contacted the reception to report the situation. The reception team responded promptly and handled the matter efficiently. Thanks to their quick action and support, my mobile phone was successfully recovered. I sincerely appreciate their assistance and professionalism in resolving the issue. However, I would strongly recommend improving the security measures in the SPA area to prevent similar incidents from happening in the future. Enhanced supervision or additional security arrangements would help ensure the safety and comfort of all guests.
Stayed 3 nights in Feb 2026

10/10 Excellent

antoine

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2026

10/10 Excellent

Oleksandr

Stayed 1 night in Feb 2026

6/10 Okay

Alber

Stayed 3 nights in Jan 2026

2/10 Terrible

Asma

Disliked: Cleanliness, property conditions & facilities
First room was not clean! Also it was not what I paid for! I paid for connecting rooms and I got one room with one bed despite paying the price AND rude staff… terrible maybe one good thing to mention is the gym …
Stayed 1 night in Jan 2026

2/10 Terrible

Charles

I had to cancel this reservation due to coming down with pneaumonia which led to my early return to the US for treatment. Never checked in to this hotel but yet they would not refund my fees. Seems to me this is just a legal way to be a crook and take someone's money when unforseen circumstances happen. Will not be booking again with Expedia or any of these hotels in the future!
Stayed 2 nights in Jan 2026

10/10 Excellent

Yelyzaveta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Hotel is big, clean, nice area around, close to the train station and the city center. Very friendly and welcoming staff at the front office, in the restaurants. Room is clean, spacios. The best SPA area. Amazing sauna, love the snow/ice bowl there to refresh after hot sauna. Lounge area is good, plus you can make tea, get some water. I would reccomend it for sure
Stayed 3 nights in Nov 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

JO-Ann

Stayed 4 nights in Dec 2025

8/10 Good

WAI HON

Stayed 1 night in Dec 2025

10/10 Excellent

Elliot

Stayed 3 nights in Dec 2025

6/10 Okay

Yen

Stayed 4 nights in Dec 2025

10/10 Excellent

Eduard

Stayed 1 night in Dec 2025

10/10 Excellent

Po-Hsun

Liked: Cleanliness, staff & service, amenities
Nice hotel near station
Stayed 1 night in Dec 2025

8/10 Good

Alber

Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Wai Yip

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean and modern. Though the railtracks are right opposite the hotel you couldn't hear trains going past from your room. Train station 100m from hotel & very convenient to get to old town/ lake/ airport. Good breakfast and gym & sauna nice too.
Stayed 1 night in Dec 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is located out of the city but is very well connected by public transport. We had a larger room with a great view over the train tracks, but the lack of housekeeping lets this hotel down. Unless you request it, the rooms are not cleaned.
Stayed 3 nights in Nov 2025

6/10 Okay

Alber

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

4/10 Poor

Alber

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had some issue with my room grade
Stayed 3 nights in Dec 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Room was nice, very big unlike the bath towels!! We had no hot water on the final day, we went to reception to ask for help and was told theres a problem, nothing we can do you just have to wait. Not good customer service.
Stayed 3 nights in Nov 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

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