Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

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Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Sauna, hot tub, steam room
Exterior
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Letzigrund Stadium
    ‪3 min drive‬
  • Bahnhofstrasse
    ‪7 min drive‬
  • Swiss National Museum
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪15 min drive‬

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Room options

Superior Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Comfort Room, 2 Twin Beds

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Room Barrier-Free

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 Double Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Connecting Rooms

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Zürich

Located in Zürich Center, Mercure Zürich City is within a few miles (5 km) of popular sights such as Swiss National Museum and Bahnhofstrasse. This 4-star hotel has 319 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Zürich and also close to University of Zurich and Fraumuenster.

What's nearby

  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • Bahnhofstrasse - 7 min drive - 3.4 miles
  • Swiss National Museum - 8 min drive - 3.4 miles
  • University of Zurich - 8 min drive - 3.7 miles
  • ETH Zurich - 8 min drive - 3.8 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Guests staying at Mercure Zürich City enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for CHF 29 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and bathrobes. Desks, wardrobes or closets, and desk chairs are other standard amenities.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Are free cancellation options available at Mercure Zürich City ?

Mercure Zürich City provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Zürich City ?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Jul 18, 2025 start from $170.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Zürich City ?

This hotel is situated in Zürich Center, close to Letzigrund Stadium, Swiss National Museum, and Bahnhofstrasse. You'll also find ETH Zurich and Hallenstadion within a short drive.

Is there parking available at Mercure Zürich City ?

Yes, secured parking is offered for CHF 29 per night. Though parking is limited, electric car charging and bicycle parking are also available.

Is a spa located at Mercure Zürich City ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Zürich City feature a casino?

No, Mercure Zürich City doesn't have a casino.

Is there an indoor pool at Mercure Zürich City ?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Mercure Zürich City good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Mercure Zürich City have a hot tub?

Yes, this hotel has a spa tub.

Does Mercure Zürich City have a restaurant with a breakfast menu?

Yes, Mercure Zürich City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Zürich City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Zürich City for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Mercure Zürich City ?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Mercure Zürich City ?

The closest major airport to Mercure Zürich City is Zurich Airport (ZRH), which is 12.9 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Mercure Zürich City ?

No, at Mercure Zürich City , there aren't any guestrooms that list a balcony.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 527 reviews
Rating 8 - Good. 161 out of 527 reviews
Rating 6 - Okay. 63 out of 527 reviews
Rating 4 - Poor. 21 out of 527 reviews
Rating 2 - Terrible. 17 out of 527 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Johannes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Stayed 2 nights in Feb 2025

6/10 Okay

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of an industrial estate
Stayed 1 night in Feb 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ammar

Stayed 5 nights in Dec 2024

6/10 Okay

Rhanniel, Los Angeles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

JO-Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

6/10 Okay

Ulas

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Abhishek

Stayed 6 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Stayed 4 nights in Oct 2024

2/10 Terrible

Eliska

Disliked: Amenities
No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniil

Stayed 3 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Thuan

Stayed 7 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Santosh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024