Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

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Photo gallery for Mercure Zürich City

Exterior
Exterior
Daily buffet breakfast (CHF 29 per person)
Sauna, hot tub, steam room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Vulkanstrasse 108b, Zürich, 8048
  • Place, Swiss Life Arena
    ‪6 min walk‬
  • Place, Hardturm
    ‪19 min walk‬
  • Place, Letzigrund Stadium
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Zürich

Located in Zürich Center, Mercure Zürich City is within a few miles (5 km) of popular sights such as Swiss National Museum and Bahnhofstrasse. This 4-star hotel has 319 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Zürich and also close to University of Zurich and Fraumuenster.

What's nearby

  • Swiss Life Arena - 6 min walk - 0.4 miles
  • Hardturm - 19 min walk - 1.0 mile
  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • SIX Swiss Exchange - 3 min drive - 1.3 miles
  • Technopark Business Center - 4 min drive - 2.0 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 31 min drive

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Socar - ‬9 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Peking Garden - ‬6 min walk
  • ‪La Taquería - ‬11 min walk

About this property

Mercure Zürich City

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Guests staying at Mercure Zürich City enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for CHF 29 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and bathrobes. Desks, wardrobes or closets, and desk chairs are other standard amenities.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Are free cancellation options available at Mercure Zürich City ?

Mercure Zürich City provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Zürich City ?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Jan 17, 2026 start from $150.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Zürich City ?

This hotel is situated in Zürich Center within a short 6-minute walk of Swiss Life Arena. You'll also find Letzigrund Stadium and Bahnhofstrasse within a short drive.

Is there parking available at Mercure Zürich City ?

Yes, secured parking is offered for CHF 29 per night. Though parking is limited, electric car charging and bicycle parking are also available.

Is a spa located at Mercure Zürich City ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Zürich City feature a casino?

No, Mercure Zürich City doesn't have a casino.

Is there an indoor pool at Mercure Zürich City ?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Mercure Zürich City ?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Zürich City ?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Zürich City have a restaurant with a breakfast menu?

Yes, Mercure Zürich City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Zürich City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Zürich City for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Mercure Zürich City ?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Mercure Zürich City ?

The closest major airport to Mercure Zürich City is Zurich Airport (ZRH), which is 13.6 mi away (31 minutes by car).

Are there rooms with balconies at Mercure Zürich City ?

No, at Mercure Zürich City , there aren't any guestrooms that list a balcony.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 644 reviews
Rating 8 - Good. 195 out of 644 reviews
Rating 6 - Okay. 74 out of 644 reviews
Rating 4 - Poor. 24 out of 644 reviews
Rating 2 - Terrible. 19 out of 644 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff very helpful. Close to trains for travelling
Stayed 3 nights in Sep 2025

8/10 Good

Erik, LONDON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but limited things to do within the area
Stayed 2 nights in Oct 2025

10/10 Excellent

soma

Stayed 3 nights in Sep 2025

8/10 Good

Grigory

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay. New and comfortable rooms, nice bed. From the negatives: next to train way so there is noise until late night and from early morning, staff in the bar in the evening seemed to be overwhelmed and overworked despite only few customers - we had to wait at least 30 min just to get an order
Stayed 3 nights in Sep 2025

10/10 Excellent

Dionne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded without requesting. Very nice hotel with the train station one block away. Breakfast was delicious. The staff were very helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Shakeb

Stayed 1 night in Sep 2025

10/10 Excellent

Wally

Stayed 2 nights in Sep 2025

8/10 Good

Harkamaljit Singh

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Lowell

Stayed 1 night in Sep 2025

6/10 Okay

Hassan

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 5 nights in Aug 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Erik, LONDON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and quiet rooms. The surrounding area is quite boring with nothing much to do around it. Convenient for the local ice hockey arena.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kavita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Juanito, Yigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable well located hotel, rooftop jacuzzi a bonus
Stayed 1 night in Jul 2025

10/10 Excellent

Shazia Tabbasum

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful.
Stayed 5 nights in Apr 2025

6/10 Okay

Gayleen

Traveled with partner
Liked: Staff & service, amenities
There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Stayed 1 night in Jul 2025

2/10 Terrible

Gurmit

Stayed 4 nights in Apr 2025

6/10 Okay

Florence

Stayed 1 night in Jul 2025

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025