Hotel Zapotlan

2.5 star property

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Photo gallery for Hotel Zapotlan

Exterior
Exterior
Terrace/patio
Terrace/patio
Terrace/patio

Room options

View all photos for Habitación Matrimonial

In-room safe, desk, free WiFi, bed sheets

Habitación Matrimonial

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación King Size

In-room safe, desk, free WiFi, bed sheets

Habitación King Size

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Matrimonial con Hidromasaje

Habitación Matrimonial con Hidromasaje | In-room safe, desk, free WiFi, bed sheets

Habitación Matrimonial con Hidromasaje

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble con Hidromasaje

Habitación Doble con Hidromasaje | In-room safe, desk, free WiFi, bed sheets

Habitación Doble con Hidromasaje

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, free WiFi, bed sheets

Classic Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ciudad Guzman

Hotel Zapotlan places you next to Jardín Principal and Museo de las Culturas de Occidente. This 45-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Jardín Principal - 1 min walk - 0.1 miles
  • Museo de las Culturas de Occidente - 3 min walk - 0.2 miles
  • Las Peñas Ecological Park - 19 min walk - 1.0 mile
  • Laguna de Ciudad Guzman - 4 min drive - 3.1 miles
  • Las Penas Ecological Park - 5 min drive - 1.2 miles

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 53 min drive

Restaurants

  • ‪AirePAZ - ‬3 min walk
  • ‪Pasteleria y Cafeteria Arreola - ‬1 min walk
  • ‪Tostadas Pepe's - ‬2 min walk
  • ‪Tacos Joven - ‬1 min walk
  • ‪El Taco Bueno - ‬1 min walk

About this property

Hotel Zapotlan

Guests staying at Hotel Zapotlan enjoy an outdoor pool, free WiFi in public areas, and a garden. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Capital O Colón, Ciudad Guzmán Jalisco
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The price is $41
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande

Frequently asked questions

What's there to do close to Hotel Zapotlan?

This hotel is located in Ciudad Guzman and just steps from Jardín Principal and Museo de las Culturas de Occidente. You'll also find Laguna de Ciudad Guzman and Las Penas Ecological Park within a short drive.

Is parking available on site at Hotel Zapotlan?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Zapotlan feature a casino?

No, Hotel Zapotlan doesn't have a casino.

Will I find an indoor pool at Hotel Zapotlan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Zapotlan?

Couples staying at this hotel will appreciate amenities like streaming services as well as an outdoor pool and a garden.

Are there hot tubs at Hotel Zapotlan?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Zapotlan have a restaurant with a breakfast menu?

No, Hotel Zapotlan doesn't have a restaurant that serves breakfast.

Will Hotel Zapotlan allow pets to stay for free?

No, pets aren't allowed at Hotel Zapotlan.

Are there connecting rooms at Hotel Zapotlan?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Zapotlan?

No, there aren't any guestrooms with balconies at Hotel Zapotlan.

Hotel Zapotlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 131 out of 267 reviews
Rating 8 - Good. 49 out of 267 reviews
Rating 6 - Okay. 45 out of 267 reviews
Rating 4 - Poor. 21 out of 267 reviews
Rating 2 - Terrible. 21 out of 267 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Noe

Business traveler
Rooms are ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Ivette, Dade City

Liked: Cleanliness
Room was clean, receptionist was not friendly. Hotel was ok for the value
Stayed 3 nights in Oct 2025

10/10 Excellent

salvatore

Stayed 1 night in Oct 2025

8/10 Good

José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 6 nights in Oct 2025

6/10 Okay

Jeimi, Las Vegas

Traveled with partner
Liked: Staff & service
The rooms need a maintenance
Stayed 1 night in Oct 2025

8/10 Good

Francisco

Stayed 5 nights in Oct 2025

6/10 Okay

Luz Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room had no windows & a small ceiling fan. Bathroom door on the inside had no door knob just screws sticking out. We were not allowed to keep our room key & had to leave our room key every time we left to go somewhere. Staff was friendly but our room was so stuffy!
Stayed 3 nights in Sep 2025

6/10 Okay

José Petronilo

Traveled with partner
It’s a nice place a little a noise at Night it’s ok for Young cuoples who likes to Paty at Night.
Stayed 1 night in Sep 2025

8/10 Good

Claudia

Stayed 18 nights in Aug 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Hotel is clean, friendly personel, beds and pillows are hard for my liking. Rooms and beds are cleaned every day. The only downside are that the doors are mostly glass and you can hear every single noise.I think they need to charge the doors to make Rooms more private
Stayed 7 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Ana Lucia

Stayed 2 nights in Jul 2025

4/10 Poor

Diego

No AC No curtains No Blankets Very limited service
Stayed 2 nights in Jul 2025

6/10 Okay

Maria, Las Vegas

Traveled with family and small children
This hotel is older, verery basic, no frills hotel. However, the hotel is clean, quiet depending 9n what tower or floor you stay in. This property is hige and it has many split levels. Some rooms have AC units but not all rooms do. Ensure you book one with AC or you'll be miserable. Upon registration you'll get a room key, remote control for the T.V. and AC remote which you are responsible for returning or you'll get charge an additional fee. I stayed on the back tower by the parking lot on the thitd floor and the halls were dark, no elevator and it was unnerving at times traveling back and forth these halls. To be fair there are sur eillance cameras throughout the facility. The one thing that was not up to par were the old hard bed mattresses. It was hatd to have a good night's rest. One positive is that the hotel is centrally located, easy aceess to food, churches, shops, banks, and ovetall ver noce area. Ovetall I gave this hotel three stars.
Lobby
Stayed 4 nights in Jul 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2025

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not all rooms have A/C. I made the mistake and reserved a simple room. After the first night the front desk was able to change us to a Deluxe room with A/C. The deluxe rooms also have a more comfortable bed. We will stay again next time we come to this city.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sergio

Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel en CD Guzmán Frente al jardín, cerca de todo . Cafés, restaurantes, comparas, farmacia cerca . Muy buen servicio al cliente
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything whas good
Stayed 4 nights in Apr 2025

6/10 Okay

Samuel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Desde mi experie
Stayed 3 nights in Mar 2025

4/10 Poor

amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds. Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem. The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window. We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us. I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.
Stayed 4 nights in Mar 2025

6/10 Okay

Sergio

Traveled with family
It was very noisy every night it sounded like some one was working every night
Stayed 7 nights in Mar 2025

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Stayed 1 night in Mar 2025