York Marriott Hotel4.0 out of 5.0
Recent guest reviews
Just returned from a one night stay our second visit to this hotel this year ! Nothing but compliments ! Polite reception staff upon arrival, room was excellent, clean and warm ! View was amazing overlooking the racecourse, would definitely recommend a stay here and we will be returning x Keep up the good work x
Stayed with 10 other friends for a Christmas break. Did not stay at the hotel for party night, went to the racecourse. Hotel, could not fault unless I really wanted to be picky. I stay in hotels around the world and travel extensively. Those leaving poor feedback, tbh, I do not understand. Hotel decor, good, staff fantastic, yes, fantastic. Breakfast, everything you would expect. No wait even though peak time. Room, very large and great view, yes a lot of glass and a little cool however a small electric heater took care of that. Between the 12 of us that stayed, many of us travel extensively for business and all agreed we could not really fault the hotel Staff at the hotel, please note this great feedback. Praise where praise is due. Thank you.
The hotel is sat in a very nice location with ample parking and nice grounds to the rear. Our room was priced at £239 for one night which was expensive. The room was a good size with 2 beds and a nice clean bathroom. The problem was the room had hot and cold air conditioning that did not heat the room. It was cold and staff were handing out portable radiators !!! I booked 4 rooms in total costing almost £1000 and all the rooms were cold. The hot water in the room was only just hot enough. Breakfast next morning was great. All in all location is good. Price I feel was ramped up as it s nearing Xmas and at those prices I would expect it to be warm.
Nice enough meal at a staff Christmas meal, but drink prices ridiculous; £24.95 for a bottle of wine that retails at £5.00 Same for beer etc Won’t book again £24.95 for a bottle of cheap wine???? £11.50 for a bottle of beer and a glass of wine?
I want to start with the staff are amazing! They are so friendly and helpful, nothing was too much trouble. It was also nice to have free parking and free access to the spa facilities. However considering the price I paid for the room, it really wasn't worth it. The rooms were of poor quality and condition and I have stayed in Premier Inn's which are much better quality unfortunately. It was my first time in a Marriot hotel and my last, ridiculously over priced with lack of quality.
Booked a Monday night stay for 1 person for business via Hotels.com for around £130 including breakfast and with no parking charges. The hotel is rather tired / dated, as is I have experienced with the Marriott brand. I checked in around 4:30pm, and was given keys to a room which had not been visited by housekeeping. Now these things can happen, I suppose, so I thought about not including that in the review, however, I have a trip advisor profile, so what the heck! Reception staff were straight down with a key to another room, so it wasn't a drama, but it really shouldn't have happened. The room I stayed in was big, the bed was comfortable, and it was am unremarkable stay in a dated big chain hotel. The gym needs a revamp, but did the job. The pool looked ok but I didn't use it. The bar was very noisy and small, and the restaurant had a decent £25 for 3 course menu. \ Seems to de a decent view of the racecourse from the restaurant / bar / decking area, I'd imagine its quite nice on a sunny day if thats your thing. As its on the racecourse it's probably around 1.5 miles to the centre of York and the sights. All in all its "fine", I'd stay again for a quick business trip, though I know there are better options when booking ahead.
We stayed at the Marriott with the Grandchildren as we thought it would be the best just outside of the town. can not get in the rooms until 15.00, when we did we had a room with no AC or heating, just a oil fire in the corner. He room had not been used and smelt and felt really cold, even damp. We were moved to the next floor up. There was a bad crack in the sink, the fridge did not work and just felt a little tired. Staff were polite but had limits as to what they could do. Could only have filter coffee for breakfast, when asked for a latte or Cappuccino it was £2.50 extra per cup! I have NEVER been asked that when I had paid for full breakfast! Very busy in the dining room for breakfast and staff did try really hard to please everyone, still had to wait for a table. Expensive for what you get! Spa was good and clean.
Love York for its history culture atmosphere friendly people can't fault the place great places to visit good pubs and restaurant you have to go and enjoy York you won't be dissapointed we be going again just love the place
I stayed here for one night while working in the area. There was only a couple of usable plug points in the room mostly inaccessible behind the TV. The room was cold and there was no central heating just a small plug in heater and the only plug available to use was beside the main exit which then caused a tripping hazard especially if there was an emergency. The website advertised Netflix in the rooms, This was not available due to an upgrade of the TV's, not even the normal film channels where available. I had my evening meal in the restaurant and while I understand it is the fashion for veg to be aldente this was raw , I couldn't chew the cabbage or green beans. and to add insult they added a service charge to my bill. I wouldn't stay here again or recommend to anyone.
I booked this Hotel for a romantic weekend break with my Husband. After a very busy year I thought it would be a perfect get away with a spa break and some shopping. It was a complete disappointment and absolute waste of money. I wouldn't of even paid half of what they were charging. We arrived and struggled to park in the car park. It was a long way from reception and after a long day shopping and tired feet it seemed longer. The idea was to drop our bags and chill out in the spa. As we walked through the car park we saw the swimming pool facing onto the car park and main road leading into the Hotel. The last thing you want is everyone watching you in your swimsuit so we didn't use the pool. We checked in where we could hardly hear the staff as there was someone singing next to reception which was awful. We got in the smallest lift I have ever been in with our case and shopping and could barely let the doors close. We went to our room which was supposed to be a Deluxe double. It was awful dated and the bathroom was dirty and the grouting was black. I tried to get a shower and had to stand on the plug hole so that the water would reach the pressure of the water was so bad. I could go on and on. We decided to go into the Restaurant and had just sat down when the waitress approached us and asked if we would like to order deserts. I would definitely say this is the worst Hotel I have ever stayed in. When we left we told the receptionist that we were not happy, all She said was sorry I will pass your comments on 😡😡
- Free parking
- Onsite dining
- Indoor pool
York Marriott Hotel places you next to Goddards Garden and within a mile (2 km) of other popular attractions like York Racecourse. This 4-star hotel has 151 guestrooms and offers a full-service spa, an indoor pool, and free self parking. It's in the historical district and also 1.1 mi (1.8 km) from Bar Convent Museum.
Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
All of York Marriott Hotel's 151 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. 32-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
York Marriott Hotel features a full-service spa, an indoor pool, and a children's pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1977 reviews