York Marriott Hotel4.0 out of 5.0
Recent guest reviews
First visit to York Marriott which is by the racecourse and therefore slightly out of town. Rooms were good and staff friendly. Breakfast very comprehensive at £12 per person. Sadly, didn't have time to try to the pool or gym, but looked very good. Would definitely stay again, but it is clearly out of town. We did a lot of walking and taxi's, but we knew this when we booked. Overall very comfortable hotel which ticked all the boxes.
Our stay is hotel on Sep 14-16th was a lovely experience. The hotel was clean and the room amazing. Tony in the bar was a great help to us, showing us around the bar and pool area and giving us some great tips about York and the local area. Well recommended.
Stayed for 3 nights on a city break to York. The hotel was large and comfortable, our twin room on the ground floor was well furnished, the feather pillows and mattress topper made for a very comfortable nights sleep. The smallish swimming pool was fine as there were rarely more than three people using it when we vsited. The jacuzzi was excellent, as was the steam room. Pity the sauna wasn't available to use while we were there. We had a neck,back and shoulder massage in the small beauty spa, and it was excellent. The breakfasts were the usual help yourself hot and cold buffet, I must admit the premier inn I stayed in the week a before did it better. The staff were all friendly and polite, the bar drinks were the usual hotel pricey. Whilst ideally and superbly located if visiting York racecourse, the hotel was just a little too far out to walk in and out of town comfortably, especially after a day sightseeing in the city. Also the walk to and from town was very dark at night. So expect to pay around £5 per taxi ride, or about £2.50 one way on the bus.
Having enjoyed previous stays with the Marriott chain,I was looking forward to staying at the York Marriott. All staff where friendly and welcoming. The food was good, as expected from this chain. Full marks to the cleaning staff of this establishment. All areas where clean and tidy. However, the hotel is in dire need of a full refurbishment.The room we where allocated was outdated,and tired, the bathroom took me back in time circa 1970's , it's been a while since I grappled with a shower curtain !
We stayed here for two nights, it is a very nice hotel and the staff are very friendly. The food is excellent and our room was fantastic with good views overlooking the race track. The only thing I was disappointed with was the swimming pool which is very small.
We booked this as a treat as we were visiting the National Secondhand Book Fair at York Racecourse and this was nearby. The hotel appears to be in two halves - the original and the modern extension. We were located on the third floor overlooking the racecourse which was a lovely view. The only slight downside was the lift was almost opposite our door and the lift was very small and there was a lot of noise when it was used. The room was pleasant and comfortable and there was plenty of storage space. I just don't think the cost of the room was appropriate and it was irritating that the price did not include breakfast even though I was aware of this before we arrived.
The staff were all very nice and helpful. But the room may be the worst Marriott I have stayed in. It was large as we had paid extra for a superior room but it was poorly decorated and lack a number of simple things: no shaving mirror, no bottle opener, had to ask for the slippers that should have been in room. Electrical sockets were lose even had round pin one! No valence on bed, king size bed but small pillows.
This was our second Reunion at the Marriott in York. Once again we are full of praise for the way that the staff made the event so successful. Special thanks to Yvette the Events Manager for her help and patience and also to Steve and Liam for hosting our 2 party evenings. A good time was had by all - we will be back!!!!
Stayed at the Marriott as a family, we had asked for a cotbed but it wasn't there, asked the receptionist she didn't do anything ended up calling in room service who turned out to be a great help with a friendly smiley face. He went above and beyond to help with other things too. Carlo should definitely get a raise for improving our stay. Rooms are ok, nothing special, no complimentary water bottles like other hotels, pillows are uncomfortable couldn't sleep much. I had to phone the reception to get a code for the wifi even though she should've given it to us upon checking in like all other hotels. Overall, overpriced for the quality.
The Marriott escapes the city centre of York and has lovely gardens overlooking the racecourse. We stayed in what is probably their best room offering short of a suite. We had booked an exec garden view room and were upgraded to a garden room itself- situated on floor -2 and with a lovely private terrace with garden furniture, its own mini boxed hedged mini garden and directly overlooking racecourse. A large, very quiet and comfortable room. Well equipped with huge bed and 50+ inch screen tv. Bathroom had both shower and bath- both big enough for 2 ! Lovely complimentary toiletries- Acca kappa. A brand I have never heard of but they were excellent and we will be researching to find a supplier! Packaging had a date of 1869 on them ? Can brand be that old?It certainly wasbt their sell by date! Anyway- I digress ! Bedroom was very comfortable and had both aircon and supplimentary electric heaters. Good selection of tea /coffee etc in room and housekeeping did replenish supplies early evening. However decor in room was just a little dated and whilst far from 'tatty', soft furnishings, curtains etc were considerably past its crisp and new phase ! Bedding however was wonderful. Hotel info and room service menus should have been discarded and replaced a few months ago !! Excellent breakfast the following morning. Indoor Swimming pool - free to guests - was also great but very small for a hotel of this size and would strugle if more than 5% of guests wanted to use it at any one time. We returned back to hotel after theatre trip in York and struggled to find a parking space which felt as far back at the grandstand at the racecourse !
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1918 reviews