York Marriott Hotel4.0 out of 5.0
Recent guest reviews
We stayed with friends as we were going to the races. I booked a suite overlooking the racecourse (269), the room wasn't luxurious in any way but it was comfortable and had everything we needed. The aircon switch was broken in the main area and when we turned it on in the dressing area we got a really bad eggy smell. I did report this to reception but it didn't bother us because we had the doors open so didn't need to use it in the end. Our party had 5 rooms in total and no one had any issues. I personally felt it was good value for money given it was a race meeting. If your expecting luxury then this is not the hotel for you, it in a good location and offers everything you'd need so I suppose I'd class it as functional. The staff are very friendly and helpful. We are lunch in the bar and it was lovely - steak sandwich and thick cut chips. A few little gripes, certain areas of the hotel are stiflingly hot. The breakfast is not the best Ive had either, the bacon was cheap and tasteless and the sausages were cheap.
Had a bit of an issue with the cleanliness in the bathroom of the room we were issued with. Problems can always arise in any hotel and it is how well they deal with these situations that is the true measure of any establishment. Children enjoyed the swimming pool. Breakfast was very good Excellent room size, (Deluxe) 2 double beds and we fitted in a roll away bed no problem. Excellent nights sleep on good quality beds. Would definitely stay here again
Very poor service from management having twice requested a high level room in days previous and being Marriott card holders expected to be treated well Arrived early no room available fair enough came back later given a room with bad smells and poor facilities Management not interested in assisting but did get bathroom refreshed Dirty glasses in bar and very poor food at high price Paid full wack for this won’t be back Marriott have let us down
We weren't in this Hotel for long as we only dropped in to sleep, the Bar area was ok if not a little expensive £2 for a packet of crisps! the Reception staff were very welcoming and the room was clean and tidy, would stay again if in the area because the location, out of the city centre, made it much easier to get onto main roads in the morning. Great view of the Racecourse.
We were able to drop off our cases in the morning, checking in later in the afternoon. The room is very comfortable with a king size bed and good facilities in the room. Outside the hotel catch a no. 4 bus to city centre every 10 mins.
We had room 269 I believe looking out onto the racetrack. Great room, air didn't work well in the room but with the doors open it was great. The staff was good, Todd in the restaurant was wonderful. Wasn't sure in the spa why she wanted a pound for a locker, who carries money to do a jacuzzi, but no complaints overall. Nice breakfast. We drove out to Whitby which was great, but the staff told us such a variety of the time to travel there.
Stayed here for two nights while delivering a trading course in the Management Centre. Comfortable room, good breakfast and nice dinner. Location is a bit out of York but this means larger rooms and spectacular views.
We stayed here in October 2017, and paid £69 for an overnight stay. The hotel is about a 30 minute walk from the centre of town, so it is quite close and not bad at all. We thought the staff were all friendly and helpful, and the bar in the hotel was really nice. The only downside is that the rooms are quite run down, they are in need of a refurb/deep clean. Especially the walls and carpet could do with a clean/paint. However, as we only paid £69 I would say it is worth this, but I would be reluctant to pay any more unless it was done up. Overall, I would recommend for the price, I wouldn't pay much more though. We probably would return if staying in York again.
Travel Tip - You can take the #4 bus from York City Centre and train station pretty much directly to the hotel for 4 pounds. It runs quite frequently too so need to Uber it. Also, Marsten’s (sp?) is the last pub before the race track; it has free WiFi, a good mix of true locals and we made it our pub hangout on our daily walk back. My husband works for the Ritz and I for the Four Seasons so we are utter Hotel snobs who enjoy the Employee discount when we can. We found the Marriott York to be a wonderful hotel base for our vacation! The room was incredibly spacious and we loved having a couch! The bathroom was well thought out and the shower had good water pressure. 👍🏻 The Bed was comfy however we found the room to be super cold due to the high winds. We did use the plug-in heater but I was surprised there wasn’t an extra blanket in the closet. Sophie checked us in and answered our questions throughout he stay and was very pleasant. I will say the only awkward thing was ordering room service one night. On the menu it read as a “Roast Chicken Sandwich” with Pesto, melted cheese, tomato and lettuce. The gentlemen who delivered it came in put it on the table and then asked “Would you like to charge it to the room?” Odd question, because we did order ROOM service- no? Also, he did not remove the steel plate covers or arrange the food to where we would be sitting. He basically just sat it down on the coffee table, handed the bill, and left with no mention of they would retrieve the tray. All service points expected at 5-Star establishments. Had he removed the plate covers I could have told him that what they brought was a Cold chicken salad sandwich with no pesto, tomato or lettuce; not at all what I had ordered. Overall good hotel and a nice 20 minute walk if you don’t take the bus. I’d totally recommend it!
We have visited York every year since 2011 and always stay at the Marriott. It is conveniently located outside the city centre away from hustle and bustle but easy enough to get into the main attractions. The rear bedroom look onto the racecourse and pleasant gardens. The hotel is spotless, welcoming, homely and extremely comfortable. The bedrooms are always well appointed and have fantastic quality bedlinen. They are spacious and well serviced by the pleasant housekeeping staff. The reception staff are always friendly, welcoming and very helpful. On this visit Sophie was particularly helpful. The dining room staff are equally warm and friendly and meet all our foodie needs. We must single out Tony on the bar who always recognises us and welcomes us back like old friends. He is highly efficient, friendly and chatty whilst maintaining a professional approach. It is a pleasant environment to sit and have a drink in. The York Marriott is a home from home and we would not consider staying anywhere else when in York. Highly recommended. See you again in December!
- Free parking
- Onsite dining
- Indoor pool
York Marriott Hotel places you next to Goddards Garden and within a mile (2 km) of other popular attractions like York Racecourse. This 4-star hotel has 151 guestrooms and offers a full-service spa, an indoor pool, and free self parking. It's in the historical district and also 1.1 mi (1.8 km) from Bar Convent Museum.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
All of York Marriott Hotel's 151 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. 32-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
York Marriott Hotel features a full-service spa, an indoor pool, and a children's pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1940 reviews