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Four Points Flex by Sheraton Yokohama West

3.0 star property
Hotel in Yokohama with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Yokohama West

Exterior
Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

View in a map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Place, Anpanman Museum
    ‪16 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, PIA ARENA MM
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.6 out of 10
Excellent
(10 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Yokohama

Located in Nishi, Four Points Flex by Sheraton Yokohama West is within a mile (2 km) of sights such as Nissan Global Headquarters Gallery and Mitsuzawa Park. Each of the 156 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Nissan Global Headquarters Gallery - 15 min walk - 0.8 miles
  • Anpanman Museum - 16 min walk - 0.9 miles
  • K-Arena Yokohama - 18 min walk - 1.0 mile
  • PIA ARENA MM - 18 min walk - 1.0 mile
  • Landmark Tower - 5 min drive - 1.5 miles

Getting around

  • Yokohama Station - 6 min walk
  • Takashimacho Station - 12 min walk
  • Haneda Airport (HND) - 36 min drive

Restaurants

  • ‪ぶらぶら - ‬1 min walk
  • ‪天下一品 - ‬1 min walk
  • ‪HUB - ‬1 min walk
  • ‪マロリーポークステーキ 横浜店 - ‬1 min walk
  • ‪ゴル麺。 - ‬1 min walk

About this property

Four Points Flex by Sheraton Yokohama West

Hotel in Yokohama with a 24-hour front desk and a restaurant
Guests staying at Four Points Flex by Sheraton Yokohama West enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-1 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Yokohama West?

Four Points Flex by Sheraton Yokohama West offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What can I see near Four Points Flex by Sheraton Yokohama West?

This hotel is situated in Nishi within a short 18-minute walk of Anpanman Museum and also 20 minutes on foot from PIA ARENA MM. You'll also find Tokyo Bay and Yokohama Stadium within a short drive.

Is parking available on site at Four Points Flex by Sheraton Yokohama West?

No, this hotel doesn't offer parking.

Does Four Points Flex by Sheraton Yokohama West feature a casino at the property?

No, Four Points Flex by Sheraton Yokohama West doesn't have a casino.

Is there an indoor pool at Four Points Flex by Sheraton Yokohama West?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Yokohama West good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and slippers.

Does Four Points Flex by Sheraton Yokohama West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points Flex by Sheraton Yokohama West have a restaurant that serves breakfast?

No, Four Points Flex by Sheraton Yokohama West doesn't have a restaurant that serves breakfast.

Does Four Points Flex by Sheraton Yokohama West allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex by Sheraton Yokohama West though service animals are welcome.

Are there connecting rooms at Four Points Flex by Sheraton Yokohama West?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Four Points Flex by Sheraton Yokohama West?

The closest major airport to Four Points Flex by Sheraton Yokohama West is Haneda Airport (HND), which is 16.8 mi away (36 minutes by car).

Are there rooms with balconies at Four Points Flex by Sheraton Yokohama West?

No, there aren't any guestrooms with balconies at Four Points Flex by Sheraton Yokohama West.

Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 384 out of 677 reviews
Rating 8 - Good. 213 out of 677 reviews
Rating 6 - Okay. 58 out of 677 reviews
Rating 4 - Poor. 16 out of 677 reviews
Rating 2 - Terrible. 6 out of 677 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ehn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Kumiko, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 5 nights in Jul 2025

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bharat

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Carson

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

2/10 Terrible

Masumi

Stayed 7 nights in Nov 2024

10/10 Excellent

Westley, SAN FRANCISCO

Stayed 1 night in Feb 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
It is the typical business hotel and the room quiet small. But it is close to the train station
Stayed 2 nights in Jan 2025

10/10 Excellent

H. S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ola

Stayed 1 night in Jan 2025

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Stayed 7 nights in Jul 2024

8/10 Good

Joseph, LONG BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

IRENE

Stayed 2 nights in May 2024

10/10 Excellent

Naiyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 2 nights in May 2024

8/10 Good

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Robert, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals. We would happily stay again in this hotel if returning to Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Minako

Stayed 2 nights in Mar 2024

10/10 Excellent

OLUWADAMILOLA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024

10/10 Excellent

Dissaphong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Cheryl

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Stayed 20 nights in Oct 2023

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